Great house keeping, excellent customer service. I didn't like the fact that the pool was closed
Staff at this facility was very friendly, both check in, questions, and Sales Manager assisted in resolving a 3rd-party refund (be careful making reservations; reservations.com has an internal link that steers you there!) Comfortable, convenient to Atlanta and Auburn. Will stay here again if visiting the area
Stayed many times over the years, definitely lost it's luster. It's not bad just not as nice. The tv was hit and miss, phone didn't work (just get rid of them), towels we're awful. They were painting exterior, hope they update inside. Helen very nice.
I have stayed at this property many times before; however, this last stay was not as pleasant as before. the toilet seat was broken, carpet in room was dirty, shower was dirty. Check-in proceedure took too long especially since I booked online. Breakfast was good and a good variety.
Check-in was easy, room was clean, bed comfortable, front desk staff was friendly. Would recommend additional towels & maybe some hand soap because there was none in the bathroom. Breakfast was ok. Pool was decent. Would stay again.
The staff was friendly and accommodating.
The hotel was very clean and the staff was wonderful. Everything we needed all we did was ask. Would recommend this place to everyone.
Best place I ever stayed!! Staff was wonderful. Food was great. They practice social distance. Everything was clean and they was always cleaning. The staff was very helpful and respectful of my problems and did everything to make me comfortable.
Room very clean and comfortable. The food can be improved on.
The room had a lot of space and it was clean. Nice hotel
The staff was very friendly and helpful. The room was clean and bed very comfortable. The free breakfast actually had real food and not just cereal and bagels.
It was ok easy check in. Clean didn’t like the envelope in the room asking for a tip from housekeeping.
BEWARE of $25.00 visitors fee. Front desk personnel promised that the fee would be reimbursed at checkout. 24 hours after checkout I called the hotel to be told that they would reimburse me in 5 to 7 days. The hotel was ok otherwise, but, this type of money holding gimmick leaves a negative feel in my thoughts. Will not stay there again.
The staff was helpful. The only negative was that there was not a USB port to charge my phone.
Guy at front desk was polite, professional and efficient.
Great hotel...wish I couldn't here the other room guest coming and going but that's every hotel usually. Very clean and wonderful staff.
This hotel is a good value. There is nothing fancy, but everything is decent. I would suggest adding a hot tub to the pool area, as the pool itself and the surrounding deck is somewhat uninviting. Overall, I had a good stay.
Wingate By Wyndham Lagrange places you within a 10-minute drive of popular sights such as LaGrange Art Museum and LaGrange College. This 100-room hotel welcomes guests with conveniences like free breakfast, a 24-hour gym, and free in-room WiFi.
Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers.
At Wingate By Wyndham Lagrange, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with an area shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Great house keeping, excellent customer service. I didn't like the fact that the pool was closed
Staff at this facility was very friendly, both check in, questions, and Sales Manager assisted in resolving a 3rd-party refund (be careful making reservations; reservations.com has an internal link that steers you there!) Comfortable, convenient to Atlanta and Auburn. Will stay here again if visiting the area
Greetings John,We truly appreciate your glowing review! It means so much to us that you enjoyed your stay. We are glad you felt welcomed by our friendly staff. Comfort, cleanliness, and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It's nice to hear you were happy with our location and found it convenient. We appreciate your trust in us and can't wait to welcome you back!Best Regards,
Stayed many times over the years, definitely lost it's luster. It's not bad just not as nice. The tv was hit and miss, phone didn't work (just get rid of them), towels we're awful. They were painting exterior, hope they update inside. Helen very nice.
Good Morning Ralph, Helen is a wonderful and valuable team member! How wonderful to hear she was nice to you. Please accept our sincere apologies on behalf of the entire staff at the property. Let me assure you that we will look into the issues you faced at the hotel and get it resolved. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. If you are ever in the area again, we would appreciate another opportunity to better serve you.
I have stayed at this property many times before; however, this last stay was not as pleasant as before. the toilet seat was broken, carpet in room was dirty, shower was dirty. Check-in proceedure took too long especially since I booked online. Breakfast was good and a good variety.
Good Morning Michelle, Please accept our sincere apologies on behalf of the entire staff at the property. Let me assure you that we will look into the issues you faced at the hotel and get it resolved. If you are ever in the area again, we would appreciate another opportunity to better serve you.
Check-in was easy, room was clean, bed comfortable, front desk staff was friendly. Would recommend additional towels & maybe some hand soap because there was none in the bathroom. Breakfast was ok. Pool was decent. Would stay again.
Thank you for brightening our day with your comments! It is always great to hear from our guest. We appreciate you taking the time to complete our online survey regarding your recent stay at our hotel.
The staff was friendly and accommodating.
Good Afternoon, We are pleased to hear you stay was enjoyable and look forward to any future stays.
The hotel was very clean and the staff was wonderful. Everything we needed all we did was ask. Would recommend this place to everyone.
Dear Valued Guest: We are thrilled to hear you found the hotel clean and the staff was great. We value and appreciate your business and look forward to serving you again in the future. Thank you for your feedback. Best Regards, Guest Services
Best place I ever stayed!! Staff was wonderful. Food was great. They practice social distance. Everything was clean and they was always cleaning. The staff was very helpful and respectful of my problems and did everything to make me comfortable.
Good Morning Barbara! Thank you so much for brightening our day with your comments! It is always great to hear from our guest. Comfort, cleanliness and customer service have to be the three most important things when traveling and we'd like to thank you for noticing we provide them all. It is so wonderful to hear when a guest is happy and have enjoyed their stay. I will share your comments with the team and we look forward to serving you again the next time you are visiting the area.
Room very clean and comfortable. The food can be improved on.
We are glad you enjoyed your stay with us here at the Wingate. We hope to see you again soon
We all enjoyed having you as our guest - please come back and see us sometime.