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ZIA Hotel Kuta

3.5 star property

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Photo gallery for ZIA Hotel Kuta

Interior entrance
Creator video - submitted by Alevtina Balvanovich
Daily buffet breakfast (IDR 100000 per person)
Point of interest
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl. Ciung Wanara No. 17, Br. Tegal, Kuta, Bali, 80361
  • Place, Kuta Beach
    ‪6 min walk‬
  • Place, Bali Bombing Memorial
    ‪9 min walk‬
  • Place, Beachwalk Shopping Center
    ‪11 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪6 min drive‬

Room options

View all photos for Superior Room (18)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (18)

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room (22)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (22)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room 18

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room 18

  • Sleeps 2

View all photos for Superior Room 22

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room 22

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Room

  • Sleeps 2

View all photos for Suite

Premium bedding, down comforters, pillowtop beds, minibar

Suite

  • Sleeps 2

About the neighborhood

Kuta

Located in Downtown Kuta, ZIA Hotel Kuta is within a 10-minute walk of popular sights such as Kuta Art Market and Kuta Beach. This 3.5-star hotel has 113 guestrooms and offers an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

  • Kuta Square - 4 min walk - 0.3 miles
  • Kuta Beach - 6 min walk - 0.4 miles
  • Kuta Art Market - 6 min walk - 0.4 miles
  • Bali Bombing Memorial - 9 min walk - 0.5 miles
  • Beachwalk Shopping Center - 11 min walk - 0.6 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 21 min drive

Restaurants

  • ‪Yulia's Kitchen - ‬4 min walk
  • ‪D'summer Restaurant & Bar - ‬3 min walk
  • ‪Belcibo - ‬3 min walk
  • ‪Kuta Sea View Boutiqe Resort and Spa - ‬3 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬2 min walk

About this property

ZIA Hotel Kuta

Guests of ZIA Hotel Kuta have access to an outdoor pool, a gym, and a rooftop terrace. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 150000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this hot springs hotel include free WiFi in public areas, conference space, and a business center.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: IDR 100,000 for adults and IDR 75,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 325000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 100000 for adults and IDR 75000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 150000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 325000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.

Property is also known as

ZIA Kuta
Holiday Inn Express Square Hotel Bali Kuta
ZIA Hotel Kuta Kuta
ZIA Hotel Kuta Hotel
ZIA Hotel Kuta Hotel Kuta
ZIA Hotel Kuta CHSE Certified

Frequently asked questions

Are free cancellation options available at ZIA Hotel Kuta?

ZIA Hotel Kuta provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at ZIA Hotel Kuta?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at ZIA Hotel Kuta on Mar 30, 2026 start from $20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to ZIA Hotel Kuta?

This hotel is situated in Downtown Kuta within a 10-minute walk of Kuta Beach and Waterbom Bali. You'll also find Legian Beach and Seminyak Beach within a short drive.

Is there parking available at ZIA Hotel Kuta?

Yes, valet parking and self parking are offered for free at the hotel.

Does ZIA Hotel Kuta have a casino?

No, ZIA Hotel Kuta doesn't have a casino.

Will I find an indoor pool at ZIA Hotel Kuta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

What do couples enjoy most about ZIA Hotel Kuta?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does ZIA Hotel Kuta have a hot tub?

No, there isn't a spa tub at this hotel.

Does ZIA Hotel Kuta have a restaurant with a breakfast menu?

Yes, ZIA Hotel Kuta serves buffet breakfast each morning for a surcharge from its restaurant.

Will ZIA Hotel Kuta allow pets to stay free of charge?

No, pets aren't allowed at ZIA Hotel Kuta.

Are there connecting rooms at ZIA Hotel Kuta?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from ZIA Hotel Kuta?

The closest major airport to ZIA Hotel Kuta is Ngurah Rai Intl. Airport (DPS), which is 4 mi away (21 minutes by car).

Can I book a room with a balcony at ZIA Hotel Kuta?

No, there aren't any guestrooms with balconies at ZIA Hotel Kuta.

ZIA Hotel Kuta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 251 reviews
Rating 8 - Good. 104 out of 251 reviews
Rating 6 - Okay. 59 out of 251 reviews
Rating 4 - Poor. 6 out of 251 reviews
Rating 2 - Terrible. 11 out of 251 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, property conditions & facilities
The staff were fantastic
Stayed 9 nights in Nov 2025

6/10 Okay

kyllieann-louise

Liked: Staff & service
Stayed 6 nights in Sep 2025

6/10 Okay

kyllieann-louise

Traveled with family
Liked: Cleanliness, staff & service
Rooms were on the smaller side. Ok for a single or maybe two people if you don’t spend time in room. Bathroom needs some attention hose was leaking and very small. Couldn’t swing a cat in there. Rooms were clean and tidy. They don’t give you clean towels each day which is disappointing when we realised we had to leave them on the floor to get clean towels. Breakfast was terrible not worth it. Bread was stale and only had one option food was ok if you were Indian or a local. Not much for westerners. Egg and watermelon and boiled rice. Pool area was great on rooftop but don’t supply pool towels. Staff were lovely and very helpful at all times. Aircon could do with a good clean. But overall location was great. Little noisey with bikes at night. Other guests very noisey and inconsiderate of others. Mostly Indian guests and local tourists also. Would I stay again for a cheap holiday yes but only two to a room not 3. You have to sleep on top off each other no room left in the room have to walk sideways.
Stayed 14 nights in Sep 2025

2/10 Terrible

Lidiane

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I actually really liked this hotel! Great value for money! In a walkable central location. I felt very comfortable and the staff went above and beyond. The room itself was a great size and the bed was the most comfortable bed I’ve slept in since being in Bali (2 months). The only complaint was that everyone was loud in the hallway in the morning and it woke me up every morning. But I was also sleeping in later than I should.
Stayed 2 nights in Jun 2025

2/10 Terrible

Theo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Writing a review can only be constructive if written genuinely, we stayed 1 week and the experience was disastrous.....NEVER to go back to this hotel, the pictures were beautiful like 4 star BUT in reality it was dirty and the pool very dangerous... 😢😢
Stayed 7 nights in May 2025

10/10 Excellent

hayliegh

Stayed 1 night in May 2025

2/10 Terrible

Ralph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Alvaro Riquelmi

Liked: Cleanliness, staff & service, property conditions & facilities
I like the people friendliness. I like the room i stayed in. I hated the breakfast buffet. It was cold and old food. The food was not heated and lids were left open for the food to get colder. If you get up late, after 8am expect cold rice and food that have been outside without a warmer for hours.
Stayed 4 nights in Mar 2025

6/10 Okay

Samantha

Liked: Staff & service
Disliked: Amenities
Small and convenient. Perfect transfer one -2 day stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Mathew

Liked: Cleanliness
Disliked: Amenities
Most of the staff friendly
Stayed 6 nights in Oct 2024

2/10 Terrible

eric a

Stayed 6 nights in Sep 2024

8/10 Good

MR ALAN

Liked: Cleanliness, staff & service
This is a good hotel for budget travellers.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Sharon Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had best time at Zia hotel just as good as a five star hotel and smack bang in the life style shopping beach culture
Stayed 20 nights in Aug 2024

6/10 Okay

Toni

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly we arranged for transfer from the airport to the hotel. Nobody arrived. We had to then seek alternative transport. The booking was for 5 adults in 2 rooms. We paid for the accommodationat the time of booking. On arrival to the hotel we were told that the 2 rooms only had bedding for 4 & the hotel expected 3 adults to sleep together in 1 bed. However, they did advise we could have another bed for an additional cost. Another bed would definitely not fit into the small room, therefore 1 of the adults slept in a chair. Breakfast was included, however it was mediocre. I would not recommend this hotel.
Stayed 1 night in Sep 2024

8/10 Good

bilal

Liked: Staff & service, amenities, property conditions & facilities
Very nice staff, good breakfast service. Great location, there is some stains on the sheets and towels and that’s my only complains.
Stayed 11 nights in Sep 2024

8/10 Good

Jason Ronald

Liked: Cleanliness, staff & service, amenities
Staff where very nice. Just a little disappointed for the 7am breakfast.
Stayed 4 nights in Aug 2024

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness
Stayed 11 nights in Jul 2024

8/10 Good

neale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PLEASED TO STAY AGAIN AND WILL AGAIN
Stayed 7 nights in Jul 2024

2/10 Terrible

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
It isnt gay friendly
Stayed 8 nights in Jun 2024

2/10 Terrible

Donna

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Warning Bed Bugs

This place was the only place i got Bed Bugs out of 4 different paid accommodations i stayed at over my 3 week hoiday in Bali. Not only did i get bed bugs but i was 1st placed in a room, for me was near a 5min struggle to get to the elevator as i use a walking stick due to an accident 2yrs ago, had to ask to move to room closer to elevator, even tho they saw my struggle approaching reception on arrival, do not recomend this place at all. Must add this is the only bad review i have given to any hotel in all my years of using Hotels.com
Stayed 2 nights in Oct 2023

10/10 Excellent

Mathew

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mever chamged the sheets on the bed
Stayed 5 nights in Oct 2023

8/10 Good

Jafet

Stayed 2 nights in May 2023

6/10 Okay

Dennim

Stayed 1 night in May 2023

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