Best Western Resort Kuta

Property class: 3.5

Choose dates to view prices

Photo gallery for Best Western Resort Kuta

A person receiving a massage by a poolside with a tray of amenities.
A swimming pool with lounge chairs, a wooden deck, and a building with balconies in the background.
A lobby with a wooden ceiling, a stone wall, and a seating area with red cushions and wooden furniture.
Deluxe Room, 1 King Bed, Non Smoking, Pool Access
A courtyard with outdoor seating, potted plants, and a water feature.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl. Kubu Anyar, No. 118, Kuta, Bali, 80361
  • Place, Lippo Mall
    ‪10 min walk‬
  • Place, Waterbom Bali
    ‪10 min walk‬
  • Place, Discovery Shopping Mall
    ‪12 min walk‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪7 min drive‬

Room options

Junior Suite, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Garden View Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe King Room Garden View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe King Room With Pool View

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed, Non Smoking, City View (Shower Only)

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking, Garden View

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Balcony, Pool View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 2 Twin Beds, Non Smoking, City View (Shower Only)

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 2 Twin Beds, Balcony, Pool View

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Garden View

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking, Pool Access

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Smoking, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Kuta

Located in Kartika Plaza within a short walk of Waterbom Bali, Best Western Resort Kuta is within a mile (2 km) of other popular sights such as Kuta Beach. This 3.5-star hotel welcomes guests with 111 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Paradiso Bowling and Billiards Center - 7 min walk - 0.4 miles
  • Lippo Mall - 10 min walk - 0.6 miles
  • Waterbom Bali - 10 min walk - 0.6 miles
  • Kuta Center - 10 min walk - 0.6 miles
  • Discovery Shopping Mall - 12 min walk - 0.7 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 10 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪KFC - ‬8 min walk
  • ‪Tonton - Kumanoto Ramen Bar - ‬13 min walk
  • ‪Dolce Vita - ‬11 min walk
  • ‪Kulkul Pool Bar, Discovery Kartika Plaza Hotel - ‬13 min walk

About this property

Best Western Resort Kuta

At Best Western Resort Kuta, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available on request) for IDR 100000 per room one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a business center, and express check-in.
32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bidets, and toothbrushes and toothpaste. Sitting areas, refrigerators, and minibars are also available.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 10:00 PM on request
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ambrosia

Things to do

  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Handrails in stairways (41 inches high)
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 100000 per room (one-way)
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Kuta
Best Western Resort Kuta
BEST WESTERN Kuta Beach Bali
Best Western Kuta Beach Hotel Kuta
Best Western Resort Kuta Hotel Kuta
Best Western Resort Kuta Bali

Frequently asked questions

What's there to see around Best Western Resort Kuta?

This hotel is situated in Kartika Plaza within a short 16-minute walk of Kuta Beach and also 9 minutes on foot from Waterbom Bali. You'll also find Legian Beach and Seminyak Beach within a short drive.

Is there parking available at Best Western Resort Kuta?

Yes, valet and self parking are offered for free at the hotel.

Is a spa located at Best Western Resort Kuta?

There is a full-service spa available for guests to enjoy and services include massages.

Does Best Western Resort Kuta feature a casino?

No, Best Western Resort Kuta doesn't have a casino.

Will I find an indoor pool at Best Western Resort Kuta?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Best Western Resort Kuta good for couples?

There are many amenities for couples at this hotel, including a restaurant and an outdoor pool plus some guestrooms feature a private indoor hot tub.

Does Best Western Resort Kuta have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Resort Kuta have a restaurant with a breakfast menu?

Yes, Best Western Resort Kuta serves free full breakfasts at Ambrosia each morning.

Will Best Western Resort Kuta allow pets to stay for free?

No, pets and service animals aren't allowed at Best Western Resort Kuta.

Does Best Western Resort Kuta have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from Best Western Resort Kuta?

The closest major airport to Best Western Resort Kuta is Ngurah Rai Intl. Airport (DPS), which is 1.9 mi away (10 minutes by car).

Are there rooms with balconies at Best Western Resort Kuta?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy garden and city views.

Best Western Resort Kuta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 237 reviews
Rating 8 - Good. 95 out of 237 reviews
Rating 6 - Okay. 45 out of 237 reviews
Rating 4 - Poor. 17 out of 237 reviews
Rating 2 - Terrible. 8 out of 237 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing very good
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, staff, room, property - I can't fault this hotel. Was given a massive room and the staff couldn't have been more friendly or functional. I particularly liked the breakfast and pool area. But for the price this package represents massive value.
Verified review

8/10 Good

SU JIN

Liked: Staff & service
친자연적이라 아주 좋았습니단. i love there because it is very nature friendly. love it!
Stayed 3 nights in Mar 2023
Verified review

8/10 Good

Kerstin

Liked: Cleanliness, room comfort

Fine for a short layover near airport

This airport is close to airport and cost efficient. It has all the right amenities, but seems alittle “tired”. Clean. Spa was closed.
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Marcus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had bed bugs. Changed me to a different room and that one also has bed bugs.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

wan azwan amin

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, they even were nice enough to upgrade or room. Staff at front desk really good and helpful. Only thing the restaurant was slow they took about an hour to get meals . There was only one other table. Could understand if was a busy time . By in saying that all the food was delicious
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

CRAIG

Disliked: Cleanliness, amenities, property conditions & facilities
No restaurant… No towels in the room… Construction
Stayed 1 night in Jul 2022
Verified review

4/10 Poor

Roslyn

Disliked: Amenities, property conditions & facilities
Run down and not a great area. Only booked to store bags as had a late flight. Glad I didn’t have to sleep there.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Pulling up business after Covid is not easy, but the whole team displayed commitment in doing so. We could tell that from their great customer service and professionalism. Special shout out to the GM Ivan, also Mr. Pande and Ms. Satya who constantly sought for feedback from customers and we’d seen instant changes and improvements during the several day stay. Thank you!
Stayed 5 nights in Jun 2024
Verified review

2/10 Terrible

Shahid

Disliked: Cleanliness, amenities, property conditions & facilities
Property photos are different from what is shown online. There were mosquitoes in the room. Bed sheets were not clean, there were stains on the sofas, etc. Didn’t look into bathroom. We just checked-in, searched for another hotel and checked-out within an hour. The staff was polite and courteous thought.
Stayed 4 nights in Dec 2023
Verified review

6/10 Okay

Verified traveler

Disliked: Cleanliness
Overall,the room was pretty dated albeit indeed huge in size. Very big red flag, the towels in ghe bathroom had stains, I couldn't tell if it was due to overuse or they weren't cleaned at all. We had to bring clean beach towels from the poolside, as we didn't hace the guts to use the towels found in the room. Two electric outlets out of four found in the room didn't work, including the only one in the bathroom, super inconvenient, unacceptable. Breakfast selection was pretty good, after a long flight we overslept and arrived couple of minutes before the end of breakfast time, but the staff already started to gather the food and ladles, and weren't too cooperative when we kindly asked them whether they could have waited couple of minutes, until we could choose and bring food to our table.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The resort was okay on the outside, but our room was not particularly well maintained; The doors onto the patio could not be locked at all. The vanity basin in the bathroom wasn't attached to the vanity top at all at one end. The grouting around the bath looked like a monkey had done it (albeit a reasonably clever monkey). The TV had poor reception with interference lines through the picture, despite fruitless efforts by staff to remedy it. The bed linen didn't fit the bed properly. There was often a faint smell of sewerage in the bathroom. The pool was nice, and was kept very clean. However, there were only a few sun loungers available around the pool due to space constraints. The staff were all very friendly, and we couldn't find fault with them. We thought that a resort under the Best Western umbrella would have been maintained to a higher standard. Despite these issues, we still felt that the resort offered average value for money, as breakfast was included in the room rate.
Stayed 12 nights in Jul 2024
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities
Towels and bedsheets were dirty, unsure whether it was just old or they didn't change, we had to "steal" poolside towels since they were unable to change them in the first evening when we arrived after a long flight and didn't have the guts to use those towels. Breakfast was okay even though the 2nd day we almost overslept and arrived around 10 minutes before 10 AM, the end of breakfast, but the staff was already gathering the foof containers and didn't seem to be too cooperative and understanding when we asked them if they could have waited until we choose our meals. Very rude attitude. Two electric outlets didn't work out of the 4 in our room, including the most important in the bathroom, it's unacceptable! The kettle was also just a decoration, that didn't function. Very far from Kuta beach on foot, you need a scooter or grab. I don't recommend this hotel to anyone, it's not Best Western quality. Hotels in bali are all declining in service, cleanliness and hospitality, they don't want turists. I will consider ever returning to Bali, as there're way better places and countries around Asia with excellent level of hospitality.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

MOTOHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バリの定宿です。デラックスルームだと部屋は広くて使い勝手はいいです。バスタブもあります。ただWi-fiが人が多くなる夜間などはつながりにくくなるので改善が必要だと思います。大きなプールがあって毎日泳ぎますが、週一ぐらいで清掃してほしいです。周辺にはコンビニやレストラン、マッサージなどがあってとても便利です。クタの喧騒からも離れていて個人的には好きです。
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

Sabrina

Liked: Cleanliness, property conditions & facilities, room comfort

Correspondait à mes attentes

Proche de l'aéroport, chambre spacieuse, literie confortable, balcon vue piscine agréable, salle de bains un peu défraîchie
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Good spot, great staff, very comfortable. Kotobuki restaurant across the street is very good. Three minimarts and ATMs across the street.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
スタッフも日本語を話せる人がいたのが良かったです。 周辺もコンビニやお店がたくさんあるので立地はいいです。
Stayed 4 nights in Sep 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel overall good little things like no safety deposit box in room,phone didnt work,housekeeping taking 2 days to clean spillage up,
Stayed 4 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a disappointing hotel. Staff were less than friendly and helpful. Sheets in 3 or of the 4 rooms were dirty. Bathroom was not cleaned in one bedroom. Was told breakfast was going to cost 75k every morning upon arriving for first breakfast was tired to be charge 10k staff member was argumentative and then food was not restocked on the buffet. Stayed one nbight and left. Would never stay again or recomend this place
Stayed 7 nights in Jul 2019
Verified review

8/10 Good

John David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for the value. Not walking distance to anything interesting though.
Stayed 3 nights in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
とてもきれいでスタッフも優しかったです
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
設備や備品は良かったが、シャワーの排水が悪くトイレの下がびしょびしょだった。 立地はワルンが沢山あり良かった。
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

Had a very pleasant stay at the Best Western Resort in Kuta. Very Helpfull and informative staff as well as a stunning gardener and pool area.
Stayed 3 nights in Jan 2019
Verified review

8/10 Good

Yinjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with swimming pool, lurge rooms
Stayed 1 night in Dec 2018