Howard Johnson Tropical Garden Plaza Kunming4.5 out of 5.0
Recent guest reviews
I paid extra and booked the hotel online on the official hotel site. when I arrived the hotel they could not find my reservation. I showed them the confirmation I received from them, but it took them half an hour to retrieve it and give me the room key. I arrived the room, but the key did not work, had to be replaced room is small, hotel is located very far from city center, the uniform of the staff are not clean, could not watch the television in the room since it was all in Chinese, air condition is very weak, extremely slow wifi all over the hotel, toilet in my room did not work properly and was NOT fixed despite my complaint, staff's English level is almost zero. in every hotel I have been staying , good or bad there is always some good things to wrote about the hotel, the staff or service, NOT in this hotel very low quality
Our family group of 5 stayed 4 nights at this very comfortable & well appointed hotel. I endorse what others have said about food, service & friendliness. A particular kudo to Hero Liu - always friendly & helpful, & always with gifts for the 2 grandchildren in our party! I regret that the grandchildren have become addicted to a degree of luxury! Well done, Hero!
I stayed at Howard Johnson for a business trip. Comfortable room, nice breakfast, and friendly and helpful staff. We arrived a bit early so that our rooms were not available yet. However, the manager upgraded us to the suites to make sure we could get rooms and have our rest. Throughout our stay, the manager was also very approachable, which helped us in having a comfortable and convenient stay! Very close to this hotel, there is a park (Luolong park) with jogging track surrounding a small lake. Beautiful experience!
This is an excellent hotel for a short stay in Kunming. Spotless room. Excellent breakfast. Comfortable bed, linen and towels. You can usually find someone at the front desk who speaks enough English to help you.
Good service and hotel facilities. Chinese and western breakfast. Noone speak English except the customer care manager Sabrina that was very polite and available to help us. It is not close to the city center but with didi and with the taxi (around 100 yen=12€)you'll get in 30 mins
I stayed at this Hotel because we had an event at the convention center just 10 min walk across the stress which was very convenient, food was also great for breakfast, lunch and dinner, a variety of Chinese and western food very good and fresh, rooms are big and have nice comfy beds compare to most hotels in China, I will definitely stay here again, people very helpful, if you do not speak mandarin is not their fault, as a visitor we have to adapt and find ways to communicate google translate app works great!
I traveled with my conference group to here, frankly, we can feel warm service and caring from heart, all of members felt sanctification. Hotel staff keeps our require with very detail, and quick response; during stay, conference room and meal achieved our needs.
Really nice hotel, variety of food in lunch or dinner, located 10 minutes walk from the Exhibition Center. Large and convenient bed. However, the rooms which face the front of the hotel get extremely hot since they face south and extremely absorb the sun and heat. This would have been lovely if there was air conditioning, which is no existent. Only the fan is working. So, clearly avoid staying there during the day or during any day which is slightly pleasant outside or warmer.
Remember to ask for rooms with cooler air conditioning facilities. The thermostat in my room was broken and keeping the room toasty at 29 degrees Celsius. Combine this with morning sun, i was literally roasting! Fortunately the morning duty manager gave me access to a different room, sadly the staff in the night didn't think it was necessary to change my room when I initially complained.
Given this hotel is run by an American conglomerate it's not unreasonable to expect a modicum of English to be spoken here, particularly at reception. But this is the major problem at the Howard Johnson hotel in New Kunming. There's little to see in this part of the city, it's a fair taxi ride to the old town but we were there for business and its rates were attractive. Alarm bells should have rung when we received no email replies about transport from the airport, we had to ring a Chinese speaking friend to confirm this. But the problems really began at reception. Not a skerrick of English from anyone. First they refused the Amex card although we'd already booked the hotel with this. Then there was confusion over the holding amount for any 'extras'. I won't bore you with further minutiae, suffice it to say we got to our room 45 minutes after arriving at the hotel. Forget room service, no English, no scotch. Let alone ice! A couple of staff members had the right idea, they'd copied sentences out of an English dictionary and typed it into their phones. 'Would you like hot or cold milk with your tea?' Brilliant, they'll probably be running the hotel next time we visit! Our two day stay was boosted by a multilingual Nepalese chef who helped us with meals. I don't blame the employees, it's the owners of the hotel who are obviously trying to save a buck by not having at least one English speaker on staff. Yunnan is a lovely province, we first went there in 1993. There are many more buildings in Kunming now but unless you speak the language it's still hard work!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
- Health club
Howard Johnson Tropical Garden Plaza Kunming places you within a 10-minute drive of Nandou Flowers Market and Willows Beach. This 309-room, 4.5-star hotel has 2 restaurants, free in-room WiFi, and free self parking.
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.
An LCD TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include a minibar, a coffee maker, and free bottled water.
At Howard Johnson Tropical Garden Plaza Kunming, guests have access to a health club, free WiFi in public areas, and a business center. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. This luxury hotel also has laundry facilities.
Reviews from Trip Advisor
47.0% of guests recommend this hotelTotal of 49 reviews