Grand Margherita Hotel4.0 out of 5.0
Recent guest reviews
Lovely river view. Comfortable beds. Mould in the bathroom and bits of paint missing from the main wall in the bedroom. Two cockroaches within a 2 night stay. Shower JUST warm enough on the max heat setting. First night we had just 1 bath towel each - no hand towels, no bath mat. These turned up on 2nd day. Check-in was efficient and friendly. As was check-out. Breakfast had good selection but dirty tables everywhere, no one sweeping up the floor, food not being topped up quickly enough. Mixed. Would have given it 2 stars if it hadn’t been so cheap. Definitely not a 4-star hotel.
Located right on the Kuching River it affords a great view if your room faces that way. Its also located right in town centre opposite the famous Cat Statue and a few minutes walk to many attractions. Our rooms were renovated not long ago, large and well equipped. But cleaners had tendency to overlook replacing towels and toiletries. Also parking is very limited on grounds and need to use multi-storey carpark nearby. Has direct access to riverside esplanade.
Check in at the premium floor was fast and easy. The front desk staff was friendly and warm. Room was clean, nice and bright with stunning riverview. However, the room look unfinished because there was a small round table by the window without any chair to accompany it. The evening snack served at the premier lounge was fine and delicious. Many type of snacks were available. The breakfast buffet at the coffee house was extensive as well. We really enjoyed our breakfast here. Location of this hotel is very strategic. Just across the road, stood the magnifique cat statue- the symbol of Kuching. It is also walking distance to the famous Topspot eatery, waterfront and a few shopping mall as well as shoplots that sell lots of local souvenirs.
Rooms are ok. Nothing great.the waterfront views are nice. Breakfast spread is good. Not much options for vegetarians. The waterfront deck is really good for a nice walk. So is their premium lounge on the 5th floor. They serve food and drinks from 5-7 pm with beautiful views of the riverside!! Location : Across the road you'd find McDs and some food outlets. Short walk will also get you to local nasi kandars and few isolated pubs. They have parking available. Reception is not too fast though. Didn't use any other amenities.The pool looks good though.
The hotel rooms were good and the service as well Not only that, the breakfast at the hotel was good and they had varieties the hotel is in the heart of Kuching. It has an easy access to shopping malls waterfront and so on
Wonderful hotel with helpful staffs. My husband had I had a present stay at Margeritha. They had help to decorate the room into very romantic and modern celebration space. We had been given a river view room. Thumbs up.
In the city center, close to the river, old and modern shops, authentic restaurants, bars, major attractions of the city. Hotel is quite, clean with nice room, swimming pool. My view from the room was not as good as it can be from others. Breakfast is fine with both local and international meals.
Check-in here quite often for annual 'pilgrimage' to my hometown. I used to quality service, warm welcome and smiles. This time, it was the worse as I expected much improvement from my previous comments and suggestions to the team. There were strands of hairs in the bath tub, dirty mirror and no laundry bag privided. The front office promise to call (I asked twice) if the room is ready as we checked-in as early as 11am. But until 3pm, no call as promised. Room service is very fast. I ordered fried flat noodles. The portion is generous, tastewise, okay. Breakfast was better from my last visits. The restaurant was full and the staff didn't tell there are seats outside and we have to wait while the staff busy entertaining I believe his family member and foreigners. Double standard at its finest. Bring back the friendly smiles from the staffs please!
I’m waiting about 2 hours to check in and the women at the receptionist keep saying room not ready. How many hours u need to make up room? Already spoil my vacation mood in Kuching. Swear to God not staying this hotel such a slow service, not responsive, the all women receptionist not friendly and please take this serious matters once u think to stay this hotel. So disappointed, hardly not recommended and please save ur money for the lousy service
Attending a function by the poolside hosted by a company. Serving staffs totally inexperienced...can’t even cut and serve fish on seated dinner. Some more, Soya Sauce on table was in fact sesame oil?? The worst of hotel service ever experienced.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Outdoor pool
Grand Margherita Hotel places you next to Tun Jugah Shopping Center and within a 10-minute walk of Tua Pek Kong. This 4-star hotel has 288 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's in central Kampung Surabaya and also a short walk from Chinese History Museum and Hills Shopping Mall.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 6 AM to 10 AM.
All 288 air-conditioned rooms feature minibars, coffee makers, and free newspapers. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and bidets. Other standard amenities include free bottled water, safes, and phones.
Grand Margherita Hotel features an outdoor pool, a children's pool, and a health club. Free parking is included with your stay. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, 5 meeting rooms, and a business center.
Reviews from Trip Advisor
62% of guests recommend this hotelTotal of 643 reviews