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The Chateau Spa and Organic Wellness Resort

5.0 out of 5.0

Recent guest reviews

Based on a chateau it makes for an interesting hotel/resort and it's large so has a great pool, choice of restaurants, and of course a fabulous spa. It's very relaxing and feels a million miles from KL but only an hour's drive away. Service is impeccable and the staff go out of their way to make sure everything is ok but honestly it felt a bit over the top. We felt stalked, as soon as we left a restaurant or lift they were checking whether all was ok (perhaps because there were so few guests when we stayed). Staff are very friendly & helpful though and genuinely want to make your stay the best it can be. We ate there (both dinner and afternoon tea) and it's good but not exceptional. Rooms are beautifully presented and are very comfortable. Highly recommend for a lovely get-away in 5 star surrounds.

I felt so welcomed and relaxed the minute I walked through the chateau. It was so much more than I expected, the tranquility, the spa treatment, the surroundings are so inviting and really allowed you to leave all your problems behind and concentrate on your wellbeing. The staff were abosolutely amazing. I dined on my own at the fine restaurant L'Assiette and the staff in particular "Francis" were truly amazing, they made me feel like a princess and spoilt me like I had never before. The pianist still played even though I was the only guest. I was not rushed and was given the time to savour each dish. The food and presentation was really something out of this world. To all the staff I want to thank them for their friendliness, respectful, courteous manner. The experience was truly amazing and I would definitely recommend to all my friend and family.

I would like to thank Chateau team for making 2 days of our stay in the resort an unforgettable experience for me and my mom. We've been treated as royals throughout our stay. There is absolutely nothing that went wrong: excellent service, cozy room, delicious food and pleasant atmosphere! Can't wait to go back there again! Thank you!

I was surveying a place for a good short break to de-stress from the hectic city life and stumbled up The Chateau which is just about a hour drive from Kuala Lumpur. It was a scenic drive up to the hotel. Upon arrival and being checked by the security guard at the entrance, they already knew who was checking in. Hotel staff greeted me promptly and took my luggage. I was escorted to the lounge for a cooling organic mint tea while they arranged for my check-in. Before checking into the room a short tour around the hotel was given indicating the various locations of the facilities like the restaurants, pools and the spa as well as their opening hours. The room was well appointed with all the various amenities that you would expect from a top-notch five-star hotel except in this hotel, almost everything is organic. I had all my meals at the hotel. Lunch was in-room dining, there was some mixed review with some really good food like the wild mushroom soup, the breads and bun whilst the others were not really up-to mark as I am quite fussy with my food. Dinner was held at their French restaurant, overall the ambience was great and the food was good but not the best that I have tasted. A live pianist would serenade you while you dine. Service staffs were very attentive, friendly and polite. Breakfast was another highlights using mostly organic ingredients. I also tried the La Sante Organic Spa; a relaxing way to de-stress and relax. The SPA consultant and all their therapists were well trained. The swimming pool is also a great place to swim and relax which is non-chlorinated but treated with salt that gives the water an emerald green colour. I also took their complimentary chauffeur driver transport to visit the Organic Farm, the Japanese Garden and the Botanic Garden as well as their sister hotel next door, the Colmar Tropicale Overall, an excellent place to unwind and relax with all their staff being very well trained in delivering an impeccable and intimate service.

EXCELLENT!!! Everything was perfect , the room service was perfect, staffs are so friendly and extremely polite! I must visit again. By the way i enjoyed the club sandwich and nasi goreng!!!mercy beaucoup

excellent. felt like we have travelled somewhere out country. Had a good time enjoying the beautiful castle hotel and the pool was very clean and nice to in. Breakfast was very healthy. overall it was an amazing experience.

Excellent Customer Service- service with a smile by all the staffs from gardener to hotel higher management. You are being served like a king or queen when you stay there. It is a great place for couples to take a short break from hectic lifestyle in the city. Will surely return one day.

A good place to go if you are looking for nearby getaway from KL. Quiet peaceful resort (I believe there's a no children below 8 years old policy in placed) to spend some quality time. Service was really excellent and personal.

We really received 5 stars services here. We loved their wellness concept, the environment, and the healthy breakfast and cuisine provided. Their staffs are utmost polite, friendly and helpful. Before we left, we already started planning when will be the next visit!

We had a company teambuilding here. This luxurious french themed resort is simply amazing as it totally transports us to different world. The staff working there greet us in french and are very helpful and attentive. Breakfast i must say is the one of a kind type of experience as the waiter takes your order and personalise the condiments and dishes as per your request. We loved our swim at the pool as well as it was saline water and it was lovely to swim in the cool weather. I definitely recommend this resort for couples weekend getaway to recharge and relax.

Km 48 Persimpangan Bertingkat Bukit Tinggi Pahang

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

The Chateau Spa and Organic Wellness Resort places you 23.9 mi (38.5 km) from Genting Highlands. This 130-room, 5-star hotel has 5 restaurants, a full-service spa, and an outdoor pool. Batu Caves is 28.5 mi (45.8 km) from the hotel, which is in the mountains.


Dining

Free breakfast is included with your stay. Enjoy dining at La Vie, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés.


Rooms

All 130 soundproofed rooms feature minibars, coffee makers, and free bottled water. Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Ceiling fans, safes, and phones are also available. Bathrooms are shared.


Property features

Guests of The Chateau Spa and Organic Wellness Resort enjoy a full-service spa, an outdoor pool, and a fitness center. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 4 meeting rooms.

Room options

Premier Room, 1 King Bed, Mountain View

King 1 | Sleeps 2

Suite, Garden View (Spa Suite)

Full 1 | Sleeps 2

Suite, 2 Bedrooms, Garden View

Full 1 | Sleeps 4

Suite, 3 Bedrooms, Garden View

King 1 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

93% of guests recommend this hotel

Total of 319 reviews