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The Chateau Spa & Wellness Resort

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Photo gallery for The Chateau Spa & Wellness Resort

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers
Property video
Family Suite, 2 Bedrooms | Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Km 48 Persimpangan Bertingkat, Lebuhraya Karak, Bukit Tinggi, Pahang, 28750
  • Place, La Santé Spa
    ‪5 min walk‬
  • Place, Berjaya Hills Botanical Garden
    ‪4 min drive‬
  • Place, Genting SkyWorlds Theme Park
    ‪51 min drive‬
  • Airport, Subang (SZB-Sultan Abdul Aziz Shah)
    ‪78 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Room

Premier Room | View from room

Premier Room

  • Hill view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Hill view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 2 Bedrooms

  • Hill view
  • 1453 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 3 Bedrooms

Premium bedding, minibar, in-room safe, desk

Suite, 3 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 1668 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 904 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

About the neighborhood

Bukit Tinggi

Within a short walk of La Santé Spa, The Chateau Spa & Wellness Resort is within 2 miles (3 km) of Berjaya Hills Botanical Garden. This 150-room, 5-star hotel has 5 restaurants along with conveniences like a full-service spa and an outdoor pool.

What's nearby

  • La Santé Spa - 5 min walk - 0.3 miles
  • Berjaya Hills Botanical Garden - 4 min drive - 1.2 miles
  • Genting Highlands Premium Outlets - 41 min drive - 20.6 miles
  • First World Plaza - 50 min drive - 24.4 miles
  • Genting SkyWorlds Theme Park - 51 min drive - 24.6 miles

Getting around

  • Kuala Lumpur Gombak Station - 43 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 65 min drive

Restaurants

  • ‪Noodle Bar - ‬57 min drive
  • ‪Pot Luck - ‬57 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪La Flamme Restaurant - ‬8 min walk
  • ‪Le Poulet Roti - ‬9 min walk

About this property

The Chateau Spa & Wellness Resort

At The Chateau Spa & Wellness Resort, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
Smart TVs come with cable channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include minibars, coffee makers, and ceiling fans.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

La Sante has 12 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Similar properties

Outdoor pool
Swiss-Garden Hotel & Residences, Genting Highlands
Genting Highlands
  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
7.2 out of 10, Good, 151 reviews
$47 nightly
The price is $55
Jun 14 - Jun 15
Total with taxes and fees
Swiss-Garden Hotel & Residences, Genting Highlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Belle Vue
  • La Assiette
  • La Vie
  • Le Rouge
  • Salon Cigar Lounge

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Chateau Organic Spa
Chateau Spa Organic
Chateau Spa Organic Bukit Tinggi
Chateau Spa Organic Hotel
Chateau Spa Organic Hotel Bukit Tinggi
The Chateau Spa & Organic Wellness Hotel Bentong District
The Chateau Spa & Organic Wellness Resort Malaysia/Bukit Tinggi
The Chateau Spa And Organic Wellness Resort
Chateau Spa Organic Wellness Resort Bukit Tinggi
Chateau Spa Organic Wellness Resort
Chateau Spa Organic Wellness Bukit Tinggi
Chateau Spa Organic Wellness
The Chateau Spa Organic
The Chateau Spa Organic Wellness Resort

Frequently asked questions

Are free cancellation options available at The Chateau Spa & Wellness Resort?

The Chateau Spa & Wellness Resort provides free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at The Chateau Spa & Wellness Resort?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at The Chateau Spa & Wellness Resort on Jul 3, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Chateau Spa & Wellness Resort?

This hotel is located in Bukit Tinggi, just steps from La Santé Spa. Berjaya Hills Botanical Garden is also within a driving distance of 1.3 mi.

Is there parking available at The Chateau Spa & Wellness Resort?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa at The Chateau Spa & Wellness Resort?

La Sante is the hotel's spa and services include prenatal massages, Swedish massages, couples treatments, and reflexology.

Does The Chateau Spa & Wellness Resort have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and Swedish massages at this hotel.

Does The Chateau Spa & Wellness Resort include a casino on the premises?

No, The Chateau Spa & Wellness Resort doesn't have a casino.

Is there an indoor pool at The Chateau Spa & Wellness Resort?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 9:00 PM.

Is The Chateau Spa & Wellness Resort a good place to stay for couples?

There are many amenities for couples at this hotel, including 5 restaurants and an outdoor pool plus some guestrooms feature a private hot tub.

Are there hot tubs at The Chateau Spa & Wellness Resort?

No, but this hotel does have a sauna.

Does The Chateau Spa & Wellness Resort have a restaurant with a breakfast menu?

Yes, The Chateau Spa & Wellness Resort has 5 restaurants, and serves breakfast for a surcharge.

Will The Chateau Spa & Wellness Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at The Chateau Spa & Wellness Resort.

Are there connecting rooms at The Chateau Spa & Wellness Resort?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from The Chateau Spa & Wellness Resort?

The closest major airport to The Chateau Spa & Wellness Resort is Subang (SZB-Sultan Abdul Aziz Shah), which is about 27.1 mi away.

Are there rooms with balconies at The Chateau Spa & Wellness Resort?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy hill and resort views.

Does The Chateau Spa & Wellness Resort have a wedding venue?

Take advantage of the wedding venue at The Chateau Spa & Wellness Resort if you plan to say "I do" during your trip.

The Chateau Spa & Wellness Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 136 out of 208 reviews
Rating 8 - Good. 51 out of 208 reviews
Rating 6 - Okay. 13 out of 208 reviews
Rating 4 - Poor. 5 out of 208 reviews
Rating 2 - Terrible. 3 out of 208 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anuj

Liked: Cleanliness, amenities, property conditions & facilities
Good rooms and idyllic place. Very near to Colmar French town.
Stayed 1 night in Jan 2026
Verified

8/10 Good

AKIRA

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Taaha

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, provided amenities as i was on my honeymoon, and provided honeymoon decorations as well. Would 100% come again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Pete

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely stay, excellent service

We had a very comfortable stay and the staff went out of their way to help us and ensure a pleasant stay.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

SUNGROK

Liked: Staff & service, property conditions & facilities
Best best
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is nicely located. The amenities are good. The property is upkeep. The staff is very good.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

S C

Liked: Cleanliness
The setting
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Koh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sublime retreat and short distance getaway from KL

Great stay, nice food, friendly staff, shout out to Mark, the Guest Relations Manager who helped us catering to our needs. Serene environment within a short drive from KL.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Muhammad Imran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay

Relaxing stay. Room is spacious and beautiful. Staffs are very kind, helpful and friendly. Lyana and her team tried her best to provide the best service to us. They listen and take feedback positively and respond promptly. They deserve very high praise for that.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

terence

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to relax
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Kala

Liked: Cleanliness, staff & service, property conditions & facilities
Hope they continue maintaining the place
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

sandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jus amazing

Never knew Malaysia had such a wonderful hotel and one word WOW , we truly love the hotel and rooms are very big
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Helen May Eng

Liked: Cleanliness, staff & service, amenities
Staff. Most of them put on smiling face, quick to respond to inquiries and request.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mohd azlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property,suggest to all
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peng Chon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is very polite and helpful. The surrounding is lack of activities and close too early.
Stayed 1 night in Jul 2022
Verified

8/10 Good

Muhammad Faiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. However the hotel is almost outdated even though is very comfortable. Staff were great except the newer staff which is foreign staff. Hardly understand Bahasa and limited English. Came during weekend and school holiday. Its very crowded but the staff managed patrons professionally. I might return again maybe during non peak with less crowd.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Katsushi

Liked: Staff & service
Disliked: Cleanliness
No water is delivered in toilet, shower poolside.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Yong Ting Mark

Liked: Cleanliness, staff & service, amenities
This hotel has been my regular place for myself and my family to relax whenever we make a trip for Genting Highlands. Their services and attitude has always been one of the best experience. They are very willing to accommodate to your needs. But sadly the dining options is very limited and I’d love to have the cigar lounge back. Although not many will be going but I do think having that as an option will be fantastic. Also I do hope that the wild monkeys are plan to be dealt with as they impose danger to young kids or infant. As they are not friendly and may intrude your rooms to take whatever they want to. But the place is just a perfect place. I’d love to get back there when Theo presidential suite is ready.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room design was poor and maintenance was significantly lacking. Basic maintenance had not been done.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

A Brit in Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An outstanding and unexpected find

We were looking for something in the area, and most places listed were like those in the overly commercialised and hyped Genting Highlands resort. But The Chateau was something in another league - for those who want the scenery and the serentiy that you would hope to find in the mountains, well away from the crowds and casinos. I have only positive things to say about The Chateau. The hotel was finely created and maintained. Every finishing touch was tasteful, and everything worked and delivered as it should, and so did the staff - everyone was polite and helpful. We also felt very safe at all times. All food and drink served here was organic and delicious - from the welcome drink, through afternoon tea, to the buffet breakfast served to your table. At this time of year, there were few other guests, and so we found it a little too quiet for dinner and drinks - so we took a pleasant stroll to the nearby French Village for some light entertainment in the evening, enjoying the starry skies on the way.
Verified

4/10 Poor

Kar Wein

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Specifically booked the Jacuzzi suite to enjoy the Jacuzzi but the Jacuzzi is not well maintained. Can’t even use the jacuzzi for more than 10 minutes and we had to manually add the water from the toilet due to the water flow is not strong enough because there is leakage in the Jacuzzi. The duty manager did not offer anything for future trip or solution to compensate the bad experience.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아름다운풍경 신선한공기 친절한 직원들
Stayed 14 nights in Jan 2025
Verified

10/10 Excellent

unchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

휴식 최고의 호텔

모든 분들이 친절하게 잘 대해주셨고 룸상태와 식당도 최고였습니다. 수영장과 휴게시설도 좋아 편안한 휴식을 원하신 분들에게 최고의 호텔입니다.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très très vieu Hotel, le personnel ne parle pas très bien anglais!!! L’attente au restaurant est immense, énorme malgré le faite qu’il n y a pas grand monde ! Vraiment je vous déconseille cet endroit !
Stayed 2 nights in May 2023