Shahzan Hotel Kuantan, Trademark Collection by Wyndham

3.0 star property
Hotel with free parking, steps from Menara Kuantan 188

Choose dates to view prices

Photo gallery for Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Reception
Breakfast, lunch, dinner served; local and international cuisine
Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Lot Pt 240, Jalan Bukit Ubi/Jalan Masjid, Kuantan, Pahang, 25000
  • Heroes Museum
    ‪3 min walk‬
  • Darul Makmur Stadium
    ‪17 min walk‬
  • Teluk Cempedak Beach
    ‪8 min drive‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪19 min drive‬

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Room options

Deluxe Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 1 Twin Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

Junior Suite, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 3
  • 1 Twin Bed

Royal Suite, Non Smoking

  • Sleeps 2
  • 2 Twin Bunk Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Royal Suite-Non-Smoking

  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

1 Deluxe Mobility Accessible Queen

  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kuantan

Shahzan Hotel Kuantan, Trademark Collection by Wyndham is adjacent to popular attractions such as Menara Kuantan 188 and Heroes Museum. This 152-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Heroes Museum - 3 min walk - 0.2 miles
  • Masjid Negeri - 7 min walk - 0.4 miles
  • Darul Makmur Stadium - 17 min walk - 0.9 miles
  • Kuantan City Mall - 19 min walk - 1.0 mile
  • Teluk Cempedak Beach - 8 min drive - 4.2 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 29 min drive

Restaurants

  • ‪Kuantan Pickers & Kedai Kopi - ‬4 min walk
  • ‪Kula Cakes - ‬2 min walk
  • ‪Bazar Ramadhan Taman Kerang - ‬3 min walk
  • ‪Alif Curry House - ‬2 min walk
  • ‪Sate Uncle Bard - ‬3 min walk

About this property

Shahzan Hotel Kuantan, Trademark Collection by Wyndham

Hotel with free parking, steps from Menara Kuantan 188
At Shahzan Hotel Kuantan, Trademark Collection by Wyndham, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. A stay here includes free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include laundry facilities, a porter/bellhop, and a TV in a common area.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bidets. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site.

Languages

English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 35 for adults and MYR 15 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pekan Deli
  • Puteri Teja Cafe

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Renovated entire property - August 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 35 for adults and MYR 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Shahzan Inn Kuantan
Shahzan Inn
Shahzan Kuantan
Shahzan
Shahzan Inn Kuantan
Shahzan Hotel Kuantan
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Hotel
Shahzan Hotel Kuantan, Trademark Collection by Wyndham Kuantan

Frequently asked questions

Is a free cancellation option available at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

Shahzan Hotel Kuantan, Trademark Collection by Wyndham provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see around Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

This hotel is located in Kuantan, just steps from Menara Kuantan 188 and Heroes Museum, and within a short walk of Masjid Negeri. You'll also find East Coast Mall and Kuantan City Mall within a short drive.

Is there parking available at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Shahzan Hotel Kuantan, Trademark Collection by Wyndham feature a casino at the property?

No, Shahzan Hotel Kuantan, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What will couples enjoy most about a stay at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include minibars and city views.

Are there hot tubs at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

No, this hotel doesn't have a spa tub.

Does Shahzan Hotel Kuantan, Trademark Collection by Wyndham have a restaurant with a breakfast menu?

Yes, Shahzan Hotel Kuantan, Trademark Collection by Wyndham serves buffet breakfast for a surcharge each morning at Puteri Teja Cafe.

Will Shahzan Hotel Kuantan, Trademark Collection by Wyndham allow pets to stay for free?

No, pets and service animals aren't allowed at Shahzan Hotel Kuantan, Trademark Collection by Wyndham.

Does Shahzan Hotel Kuantan, Trademark Collection by Wyndham have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

The closest major airport to Shahzan Hotel Kuantan, Trademark Collection by Wyndham is Kuantan (KUA-Sultan Haji Ahmad Shah), which is 12.2 mi away (29 minutes by car).

Can I book a room with a balcony at Shahzan Hotel Kuantan, Trademark Collection by Wyndham?

No, there aren't any guestrooms with balconies at Shahzan Hotel Kuantan, Trademark Collection by Wyndham.

Shahzan Hotel Kuantan, Trademark Collection by Wyndham Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 4 out of 36 reviews
Rating 4 - Poor. 3 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Muhammad Ilham bin Ahmad, Jenjarom

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Mujahidin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great overall
Stayed 1 night in Sep 2023

4/10 Poor

Patrick Teh

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The sheets were dirty and the pillow sheets had blood stains. The water outlet of the shower room is blocked
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel room was dated. Dirt can be found everywhere. Thick layer of dust on the furniture. Overall an unpleasant stay.
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Room was a 2 room junior suite, which was spacious and comfortable. The bed was king size and we slept well. The t.v. was poor. Most channels were affected by interference. Only 1 channel had english language. The local Mosque was picturesque, but the regular calls to prayer were noisy. Some of the public areas including the pool were rather scruffy and tired.
Stayed 2 nights in Feb 2023

8/10 Good

Shahrul

Stayed 3 nights in Jan 2023

10/10 Excellent

Harun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient place. Nice view. Azan very loud, feeling like Mekah. Will stay there again.
Stayed 2 nights in Sep 2022

8/10 Good

Mohd yusoff

Stayed 1 night in Sep 2022

10/10 Excellent

MD MUSTAFIZUR

Stayed 3 nights in Jul 2022

10/10 Excellent

Jasmin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strategic location, friendly staffs, nice food
Stayed 1 night in Apr 2022

4/10 Poor

Noorul Mubaraq

Stayed 1 night in Mar 2022

8/10 Good

Haisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Sui Wei

Stayed 1 night in Mar 2022

10/10 Excellent

Muhammad Rizal

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast time very crowded. My friend and I ate so fast to avoid crowded during this C19 pandemic. Some of the customer very funny they wear a glove that provided by hotel but they use the hand without glove to take breads and food. Bedsheet have few yellow stains on it. Services not too bad too. Overall was ok. Keep it up :)
Stayed 1 night in Dec 2021

6/10 Okay

Mohd

Business traveler
Liked: Cleanliness, staff & service, amenities
Limited parking, the next available parking belong to the municipal
Stayed 1 night in Dec 2021

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
having a bar in property would be a plus
Stayed 1 night in Nov 2021

10/10 Excellent

MOHD HAFIZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

MOHD HAFIZ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Norhayati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Marion

Liked: Cleanliness, staff & service, room comfort
Sehr zentral. Das Personal hat uns am nächsten Morgen ein Grab zur Busstation Kuantan organisiert. Die Fahrt (10 Ringgit) konnten wir problemlos beim Fahrer bar bezahlen.
Stayed 1 night in Nov 2024

6/10 Okay

Barath

Stayed 1 night in Aug 2024