Rocana Hotel

3.0 star property
Hotel in Kuantan with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Rocana Hotel

Front of property
Reception
Outdoor dining
Lobby sitting area
Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000
  • Place, Kuantan City Mall
    ‪1 min walk‬
  • Place, East Coast Mall
    ‪2 min walk‬
  • Place, Darul Makmur Stadium
    ‪9 min walk‬
  • Airport, Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪20 min drive‬

Room options

Deluxe Room

  • Sleeps 2

Superior King Room

8.0 out of 10
Very good
(2 reviews)
  • 333 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 333 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Twin Room

  • Sleeps 2

Superior Double Room

  • Sleeps 1

Superior Triple Room

  • Sleeps 3

About the neighborhood

Kuantan

Located in Pekan Melayu, Rocana Hotel is adjacent to Kuantan City Mall and within a 5-minute walk of East Coast Mall. This 3-star hotel has 87 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Kuantan City Mall - 1 min walk - 0.0 miles
  • East Coast Mall - 2 min walk - 0.1 miles
  • Darul Makmur Stadium - 9 min walk - 0.5 miles
  • Masjid Negeri - 14 min walk - 0.8 miles
  • Teluk Cempedak Beach - 8 min drive - 4.0 miles

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Medan Sukma - ‬2 min walk
  • ‪Nippon Sushi - ‬1 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬2 min walk
  • ‪The 8th - ‬1 min walk
  • ‪Mee Tarik Warisan Asli - ‬2 min walk

About this property

Rocana Hotel

Hotel in Kuantan with a 24-hour front desk and a restaurant
Rocana Hotel features free WiFi in public areas, a business center, and a meeting room. You can take advantage of free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a banquet hall and a TV in a common area.
Guests can expect to find free WiFi and flat-screen TVs. Minibars, coffee makers, and safes are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 20 for adults and MYR 12 for children
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 12 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan

Frequently asked questions

Is a free cancellation option available at Rocana Hotel?

Rocana Hotel provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What can I see around Rocana Hotel?

This hotel is situated in Pekan Melayu, just steps from Kuantan City Mall and East Coast Mall. You'll also find Darul Makmur Stadium and Heroes Museum less than a mile away.

Is parking available on site at Rocana Hotel?

Yes, covered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Rocana Hotel have a casino?

No, Rocana Hotel doesn't have a casino.

Will I find an indoor pool at Rocana Hotel?

No, there is no indoor pool at this hotel.

Is Rocana Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar as well as a restaurant and concierge services.

Does Rocana Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Rocana Hotel have a restaurant with a breakfast menu?

Yes, Rocana Hotel serves buffet breakfast each morning for a surcharge from its restaurant.

Will Rocana Hotel allow pets to stay free of charge?

No, pets aren't allowed at Rocana Hotel.

Does Rocana Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Rocana Hotel?

The closest major airport to Rocana Hotel is Kuantan (KUA-Sultan Haji Ahmad Shah), which is 11.8 mi away (19 minutes by car).

Can I book a room with a balcony at Rocana Hotel?

No, there aren't any guestrooms with balconies at Rocana Hotel.

Reviews

Rocana Hotel Reviews

8.4

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 60 out of 178 reviews
Rating 8 - Good. 88 out of 178 reviews
Rating 6 - Okay. 23 out of 178 reviews
Rating 4 - Poor. 4 out of 178 reviews
Rating 2 - Terrible. 3 out of 178 reviews

Reviews

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay

Great location with all needed for a night stay. May be can provide toothbrush/paste, and a hand soup at tiolet will improve the experience. Hotel locate near 3 shopping mall and eaties and massage shop
Stayed 1 night in Jun 2025

10/10 Excellent

Zailani

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Chong

Stayed 5 nights in Jan 2025

6/10 Okay

Muhd Sazle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lo Zheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sai Hoh

Business traveler
Liked: Cleanliness, staff & service, amenities
Overall okay, just the WiFi signal is weak and the speed is slow.
Stayed 2 nights in Dec 2023

8/10 Good

Peng Keong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
Stayed 1 night in Aug 2023

10/10 Excellent

Sue Ling

Stayed 2 nights in Apr 2023

8/10 Good

Geok Moi

Stayed 4 nights in Feb 2023

10/10 Excellent

Maznah

Stayed 1 night in Oct 2022

8/10 Good

Eng Hock

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and quiet. This location is very convenient as well!
Stayed 2 nights in Jun 2022

10/10 Excellent

Zulkafli

Stayed 2 nights in Apr 2022

6/10 Okay

David

Business traveler
Liked: Staff & service, amenities
-
Stayed 2 nights in Feb 2022

8/10 Good

Hafiz Mursyidi Bin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
Stayed 2 nights in Jan 2022

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Chok

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Tuan nurul sabiqah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed short getaway. Selected this hotel due to reasonable price and walking distance to malls. Indeed no regret. Clean room. Comfy bed. Nice breakfast.
Stayed 1 night in Nov 2021

10/10 Excellent

Zulqarnain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for Two Nights. The first night at Even numbers room n the view is an adjecent building. The odd numbers room with better city view. Avoid also connecting room as u can hear very clear ur neighbours whisper.
Stayed 1 night in Aug 2021

10/10 Excellent

Zaidin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel near EC Mall & Kuantan City Mall

Excellence services by Rocana Hotel staff
Stayed 1 night in Mar 2021

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel very comfortable to stay for short period and business matter. The room was clean, nice, neat and tidy. Will stay here if come to kuantan again.
Stayed 1 night in Feb 2021

8/10 Good

Siti Nor Suzana

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great Value, Excellent Hotel

Excellent hotel for the 3 star rating. Room was clean although 1 corner in the room was a bit dusty. Breakfast buffet was included with our room package. The spread was typical Malaysian food along with some continental breakfast items including egg dishes. Overall taste is good, though everything seems to be a bit too sweet for my palate. Ample parking was available around the hotel. It is a mix of public parking lot and hotel basement parking. Basement parking entry was badly constructed. The downward ramp was too steep to be coupled with the bump at the entry. My MPV that was a bit laden with luggage and passengers gets it's underbody scraped each time we drive into the basement parking.
Stayed 2 nights in Dec 2020