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Recent guest reviews

Nice Property at a reasonable cost. Friendly staff and good customer service. Conveniently located near Old Town Square and walking distance to local restaurants. Would definitely stay here again.

The hotel is located in a nice area within walking distance of the Castle and Old Town. The bathroom was a little disappointing because the shower was in the bathtub with very high sides to climb into. The room was very strongly scented with an apple smell that hit you in the face the minute you opened the room. The smell permeated your clothes and bags. Very unpleasant. The TV only had one English channel which was CNN. At least some variety in English programming would be appreciated.

This hotel is more than worth it for the price. The room was huge and extremely comfortable. Staff was very friendly and helpful. I was looking to go to Auschwitz and they recommended a tour company. They also reserve your spot for you and you get picked up at the hotel. They also helped me the following day when I booked a trip to the salt mines. Location is convenient as well. There are plenty of little shops nearby to get food. It is a short walk to the city square and the view of the Wawel castle is magnificent. The only complaint I have is that they were doing construction for a few days starting at 7-730am. There was some noisy drilling but I think they finished what they were working on.

the hotel is close to the castle, really easy to go out and walk around the safety city , the restaurant in the hotel was up off my expectation , honestly I've a great time

I AM MEMBER OF "A-CLUB" AND KNOW MANY HOTELS OF ACCOR GROUP. THE CRAKOW NOVOTEL NEEDS NEW MANAGEMENT. AUG 3 ARRIVED AT BFAST ROOM. WAS TOLD IT WAS 10 MINUTES LATE BUT TO SIT DOWN AND TAKE BFAST FROM BUFFET. BY THE TIME I HALF FILLED MY CEREAL BOWL THEY PRESENTED A BILL FOR ZLOTY 126. STATED MY ACCOUNT WAS BLOCKED AND THAT I MUST PAY CASH IMMEDIATELY. I WENT TO FRONT DESK WHOM INFORMED ME THAT THEY HAD OVERLOOKED ASKING FOR CREDIT CARD AT CHECKIN. THEY HAPPY TO GET CREDIT CARD BUT ADAMANTLY REFUSED TO CREDIT ANY PORTION OF SO-CALLED BFAST. I TRAVEL OVER 200 HOTEL NIGHTS ANNUALLY. MANY ACCOR HOTELS ARE OK. CRAKOW ZENTRUM IS THE WORST. SO CALLED EXECUTIVE SUITE IS CAUSE FOR LAUGHTER. LACKS FURNITURE. ONE GOOD ITEM IS THEIR BAR; GOOD BAR-KEEPER WITH FRIENDLY ATTITUDE. THE REST OF PERSONNEL DONT UNDERSTAND MEANING OF HOSPITALITY. ORBITZ SHOULD CLEARLY SPECIFY WHAT IS AND WHAT ISN'T INCLUDED IN HOTEL DEALS.

ul. Tadeusza Kosciuszki 5 Krakow Lesser Poland

Hotel highlights

  • Walking distance to Wawel Castle and Main Market Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Marina

Located in City Centre, Novotel Krakow Centrum is a leisurely stroll from popular sights such as National Museum and Wawel Castle. This 198-room, 4-star hotel welcomes business and leisure travelers with a marina, a full-service spa, and a restaurant.


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

Novotel Krakow Centrum's 198 soundproofed rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Laptop-compatible safes, phones, and desks are other standard amenities.


Property features

Guests of Novotel Krakow Centrum have access to a marina, a full-service spa, and an indoor pool. If you drive, self parking is PLN 60 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 90 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Standard Room, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Executive Room, 1 Queen Bed

1 Queen Bed | Sleeps 4

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 4

Suite, 1 Double Bed

1 Double Bed | Sleeps 4

Guest reviews for Novotel Krakow Centrum

Everyone (1) Couples (2) Family (2) Friends (1) Other (1)
5
Everyone

By on Mar 15, 2019

5
Partner Couples Family

Nice Property at a reasonable cost. Friendly staff and good customer service. Conveniently located near Old Town Square and walking distance to local restaurants. Would definitely stay here again.

By on Mar 15, 2019

4

convenient hotel in the city

Friends

The hotel is located in a nice area within walking distance of the Castle and Old Town. The bathroom was a little disappointing because the shower was in the bathtub with very high sides to climb into. The room was very strongly scented with an apple smell that hit you in the face the minute you opened the room. The smell permeated your clothes and bags. Very unpleasant. The TV only had one English channel which was CNN. At least some variety in English programming would be appreciated.

By on Dec 7, 2015

5

amazing experience/

Other

This hotel is more than worth it for the price. The room was huge and extremely comfortable. Staff was very friendly and helpful. I was looking to go to Auschwitz and they recommended a tour company. They also reserve your spot for you and you get picked up at the hotel. They also helped me the following day when I booked a trip to the salt mines. Location is convenient as well. There are plenty of little shops nearby to get food. It is a short walk to the city square and the view of the Wawel castle is magnificent. The only complaint I have is that they were doing construction for a few days starting at 7-730am. There was some noisy drilling but I think they finished what they were working on.

By on Mar 10, 2015

5

nice place to stay

Family

the hotel is close to the castle, really easy to go out and walk around the safety city , the restaurant in the hotel was up off my expectation , honestly I've a great time

By on Dec 30, 2014

2

caveat emptor

Couples

I AM MEMBER OF "A-CLUB" AND KNOW MANY HOTELS OF ACCOR GROUP. THE CRAKOW NOVOTEL NEEDS NEW MANAGEMENT. AUG 3 ARRIVED AT BFAST ROOM. WAS TOLD IT WAS 10 MINUTES LATE BUT TO SIT DOWN AND TAKE BFAST FROM BUFFET. BY THE TIME I HALF FILLED MY CEREAL BOWL THEY PRESENTED A BILL FOR ZLOTY 126. STATED MY ACCOUNT WAS BLOCKED AND THAT I MUST PAY CASH IMMEDIATELY. I WENT TO FRONT DESK WHOM INFORMED ME THAT THEY HAD OVERLOOKED ASKING FOR CREDIT CARD AT CHECKIN. THEY HAPPY TO GET CREDIT CARD BUT ADAMANTLY REFUSED TO CREDIT ANY PORTION OF SO-CALLED BFAST. I TRAVEL OVER 200 HOTEL NIGHTS ANNUALLY. MANY ACCOR HOTELS ARE OK. CRAKOW ZENTRUM IS THE WORST. SO CALLED EXECUTIVE SUITE IS CAUSE FOR LAUGHTER. LACKS FURNITURE. ONE GOOD ITEM IS THEIR BAR; GOOD BAR-KEEPER WITH FRIENDLY ATTITUDE. THE REST OF PERSONNEL DONT UNDERSTAND MEANING OF HOSPITALITY. ORBITZ SHOULD CLEARLY SPECIFY WHAT IS AND WHAT ISN'T INCLUDED IN HOTEL DEALS.

By on Aug 6, 2009

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