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Novotel Krakow Centrum

4.0 out of 5.0

Recent guest reviews

The hotel is located in a nice area within walking distance of the Castle and Old Town. The bathroom was a little disappointing because the shower was in the bathtub with very high sides to climb into. The room was very strongly scented with an apple smell that hit you in the face the minute you opened the room. The smell permeated your clothes and bags. Very unpleasant. The TV only had one English channel which was CNN. At least some variety in English programming would be appreciated.

This hotel is more than worth it for the price. The room was huge and extremely comfortable. Staff was very friendly and helpful. I was looking to go to Auschwitz and they recommended a tour company. They also reserve your spot for you and you get picked up at the hotel. They also helped me the following day when I booked a trip to the salt mines. Location is convenient as well. There are plenty of little shops nearby to get food. It is a short walk to the city square and the view of the Wawel castle is magnificent. The only complaint I have is that they were doing construction for a few days starting at 7-730am. There was some noisy drilling but I think they finished what they were working on.

the hotel is close to the castle, really easy to go out and walk around the safety city , the restaurant in the hotel was up off my expectation , honestly I've a great time

I AM MEMBER OF "A-CLUB" AND KNOW MANY HOTELS OF ACCOR GROUP. THE CRAKOW NOVOTEL NEEDS NEW MANAGEMENT. AUG 3 ARRIVED AT BFAST ROOM. WAS TOLD IT WAS 10 MINUTES LATE BUT TO SIT DOWN AND TAKE BFAST FROM BUFFET. BY THE TIME I HALF FILLED MY CEREAL BOWL THEY PRESENTED A BILL FOR ZLOTY 126. STATED MY ACCOUNT WAS BLOCKED AND THAT I MUST PAY CASH IMMEDIATELY. I WENT TO FRONT DESK WHOM INFORMED ME THAT THEY HAD OVERLOOKED ASKING FOR CREDIT CARD AT CHECKIN. THEY HAPPY TO GET CREDIT CARD BUT ADAMANTLY REFUSED TO CREDIT ANY PORTION OF SO-CALLED BFAST. I TRAVEL OVER 200 HOTEL NIGHTS ANNUALLY. MANY ACCOR HOTELS ARE OK. CRAKOW ZENTRUM IS THE WORST. SO CALLED EXECUTIVE SUITE IS CAUSE FOR LAUGHTER. LACKS FURNITURE. ONE GOOD ITEM IS THEIR BAR; GOOD BAR-KEEPER WITH FRIENDLY ATTITUDE. THE REST OF PERSONNEL DONT UNDERSTAND MEANING OF HOSPITALITY. ORBITZ SHOULD CLEARLY SPECIFY WHAT IS AND WHAT ISN'T INCLUDED IN HOTEL DEALS.

ul. Tadeusza Kosciuszki 5 Krakow Lesser Poland

Hotel highlights

  • Walking distance to Wawel Castle
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Wawel Castle is a short stroll from Novotel Krakow Centrum, and other popular attractions like Main Market Square are within a mile (2 km). This 198-room, 4-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center. It's in central Krakow and also close to Wawel Cathedral and Cloth Hall.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Start each morning off right with buffet breakfast served for a fee.


Rooms

The 198 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.


Property features

Guests staying at Novotel Krakow Centrum enjoy an indoor pool, a fitness center, and a sauna. If you drive, self parking is PLN 50 per night, or you can take advantage of the airport shuttle (available 24 hours) for PLN 85 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 8 meeting rooms, and a conference center.

Room options

Executive Suite, 1 Double Bed

Full 1 | Sleeps 4

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 2

Executive Room, 1 Queen Bed

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

89% of guests recommend this hotel

Total of 1653 reviews