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Hotel Unicus Krakow Old Town - Destigo Hotels

4.0 star property
Hotel with a sauna, 3-minute walk to Main Market Square
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Photo gallery for Hotel Unicus Krakow Old Town - Destigo Hotels

Exterior
Lobby
Reception
Premium Double Room | Premium bedding, minibar, in-room safe, desk
Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
ul. Sw. Marka 20, Kraków, Lesser Poland, 31 020
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪5 min walk‬
  • Place, Cloth Hall
    ‪5 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Twin Room

Twin Room | Premium bedding, minibar, in-room safe, desk

Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 182 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • City view

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, desk

Premium Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Premium DBL Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Classic Single Room

Classic Single Room | Premium bedding, minibar, in-room safe, desk

Classic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • City view

View all photos for Double Room

View from room

Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • City view

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

8.4 out of 10
Very good
(14 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • City view

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About the neighborhood

Kraków

Located in Kraków Old Town, Hotel Unicus Krakow Old Town - Destigo Hotels is within a 5-minute walk of popular attractions such as Main Market Square and St. Mary's Basilica. The 35 rooms at this 4-star hotel include minibars, electric kettles, and LED TVs.

What's nearby

  • Kraków Barbican - 3 min walk - 0.2 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 5 min walk - 0.3 miles
  • Cloth Hall - 5 min walk - 0.3 miles
  • Wawel Castle - 17 min walk - 0.9 miles

Getting around

  • Kurdwanów P+R Station - 9 min drive
  • Kraków Główny Station - 16 min walk
  • John Paul II - Balice Airport (KRK) - 36 min drive

Restaurants

  • ‪Trattoria Degusti - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Karmello Chocolatier - ‬2 min walk
  • ‪Pijalnia Wódki i Piwa - ‬1 min walk

About this property

Hotel Unicus Krakow Old Town - Destigo Hotels

Hotel with a sauna, 3-minute walk to Main Market Square
Hotel Unicus Krakow Old Town - Destigo Hotels offers a gym, a sauna, and free WiFi in public areas. For transportation, you can make use of an airport shuttle (available 24 hours) for PLN 90 per room one-way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include conference space, express check-out, and free newspapers.
LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, electric kettles, and safes are also available.
Recreational amenities at the hotel include a sauna and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 85 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 75 for adults and PLN 38 for children

Things to do

  • Bicycle storage
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1548
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 150 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for PLN 160.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 38 for children
  • Airport shuttle fee: PLN 90 per room (one-way)
  • Nearby parking fee: PLN 85 per day (656 ft away)
  • Pet fee: PLN 150 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 160.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Hotel Unicus
Hotel Unicus Krakow
Unicus Hotel
Unicus Krakow

Frequently asked questions

Are free cancellation options available at Hotel Unicus Krakow Old Town - Destigo Hotels?

Hotel Unicus Krakow Old Town - Destigo Hotels provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

What's there to see near Hotel Unicus Krakow Old Town - Destigo Hotels?

This hotel is situated in Kraków Old Town, just steps from Royal Road and Main Market Square. You'll also find Wawel Castle and Oskar Schindler Factory within a short drive.

Is parking available on site at Hotel Unicus Krakow Old Town - Destigo Hotels?

Bicycle parking is also available for guests.

Does Hotel Unicus Krakow Old Town - Destigo Hotels feature a casino?

No, Hotel Unicus Krakow Old Town - Destigo Hotels doesn't have a casino.

Will I find an indoor pool at Hotel Unicus Krakow Old Town - Destigo Hotels?

No, there is no indoor pool at this hotel.

Is Hotel Unicus Krakow Old Town - Destigo Hotels good for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and free Internet access.

Does Hotel Unicus Krakow Old Town - Destigo Hotels have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Unicus Krakow Old Town - Destigo Hotels feature a restaurant that includes a breakfast menu?

Hotel Unicus Krakow Old Town - Destigo Hotels offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Unicus Krakow Old Town - Destigo Hotels allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Unicus Krakow Old Town - Destigo Hotels for a fee of PLN 150 per pet, per night.

Does Hotel Unicus Krakow Old Town - Destigo Hotels have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Unicus Krakow Old Town - Destigo Hotels?

The closest major airport to Hotel Unicus Krakow Old Town - Destigo Hotels is John Paul II - Balice Airport (KRK), which is 10.6 mi away (36 minutes by car).

Are there rooms with balconies at Hotel Unicus Krakow Old Town - Destigo Hotels?

No, there aren't any guestrooms with balconies at Hotel Unicus Krakow Old Town - Destigo Hotels.

Does Hotel Unicus Krakow Old Town - Destigo Hotels host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Unicus Krakow Old Town - Destigo Hotels.

Hotel Unicus Krakow Old Town - Destigo Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 11 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ELAINE

Traveled with family
Liked: Cleanliness, staff & service, room comfort
V clean/very central
Stayed 3 nights in Oct 2025

10/10 Excellent

Andy, Stockport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location to sites and eating and drinking. Attentive staff and really clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tyler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room with 2 twin beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for visiting all the attractions. The staff are excellent and made us feel very welcome
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in a great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location close to main square,comfortable and quiet room
Stayed 4 nights in Oct 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location only a few blocks from the main square. The bed was comfortable and I loved the heated floors in the bathroom. However it did get a bit noisy sometimes. There are trumpets that go off a lot and they’re very noticeable early in the morning. I also had a bit of trouble finding the hotel because the sign hanging out the front said ‘Casino’ so I thought I was in the wrong place. Also there were 2 chairs in the room for some reason which made it a bit cluttered and sometimes awkward to access the mini fridge in the room
Stayed 4 nights in Oct 2025

10/10 Excellent

Catalino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked the Hotel Unicus but was upgraded to the Hotel Unicus Palace. The service was excellent. The room was comfortable and plush. The breakfast was great, as well as the complimentary sweets and coffee in the evening. Many thanks!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dorota

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location just off the main square. The breakfast area was being renovated so unable to comment. I stayed for 3 nights so didn’t feel the room needed housekeeping. The bed was super comfortable!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location, nice room
Stayed 6 nights in Sep 2025

6/10 Okay

Richard William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location could not be better - right in the centre of Old Town. Breakfast is at a sister hotel just over the road at the Wyndham Hotel. I would say it was one of the best show of buffet breakfast I have ever enjoyed, the food, the variety and the staff all excellent. However, the carpets in the two rooms we stayed in at Unicus and in the corridor was probably as old as the hotel itself and very soiled not necessarily dirty but badly soiled with age - not something you want to walk on in bare feet. I would happily stay there again for it's convenient location and excellent breakfast but only when they have resolved the carpet issue.
Stayed 4 nights in Sep 2025

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this brand

I don’t know. I was involuntarily moved to a hotel further away from where I needed to be with no explanation. I still don’t know why after I’ve checked out. The other hotel (Unicus Palace) was incredibly annoying, hot, loud, toiletries smelled like a bad body odor, the shower head would only point down at the wall due to poor quality fixtures. Would never stay there or any of their hotels again. Terrible stay with this brand. Terrible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldn't have been better!

Our stay was excellent! Perfect location comfortable room great shower. The best part was the awesome front desk staff! So helpful and knowledgeable and nice. 200% customer service. We'll be back!
Stayed 3 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location spacious room
Stayed 1 night in Sep 2025

10/10 Excellent

DENISE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

I enjoyed my stay here and would stay here again! It was very centrally located and it was an easy walk to everywhere I wanted to go. They arranged the car service for me to and from the airport and it went very smoothly. Breakfast was just down the street at another hotel and it was fabulous! Breakfast was very fancy with tons of options (they even had prosecco and crème brûlée at breakfast). The room was comfortable and quiet. The staff were very friendly and answered all of my questions.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Roaqah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property location was excellent and the staff were very friendly and extremely helpful. The hotel was clean tidy and spacious and the breakfast was outstanding. We could not have picked a better place to stay and would highly recommend it.
Stayed 3 nights in Sep 2025

4/10 Poor

Maryam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Tadeusz

Stayed 2 nights in Aug 2025

8/10 Good

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel centrally located and spacious room with great bathroom - heated floors makes for a cozy experience
Stayed 2 nights in Jul 2025

2/10 Terrible

marta

Disliked: Cleanliness, staff & service, property conditions & facilities
Just the location .
The furniture super dirty ,I wasn’t able to seat when see how dirty .
Walls super dirty (all over the areas )
Obviously no maintnance at all .
The elevator was broken , I had problem in my knee and this situación was terrible .
Stayed 2 nights in Jul 2025

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