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Hotel Santi

Property class: 4

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Photo gallery for Hotel Santi

A bedroom with a bed, two red armchairs, a small table with a vase, and a television.
A hallway with a long carpet, two chairs, a table with flowers, and two floor lamps.
A hotel lobby with a wooden floor, striped sofas, and armchairs. There is a fireplace, a framed picture on the wall, and a door with a window.
A reception area with a wooden reception desk, a vase with yellow flowers, two striped chairs, and a laptop on the desk.
A dining area with tables set for four, wooden chairs, and a chandelier.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Bar

Explore the area

View in a map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Place, Planty Park
    ‪2 min walk‬
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬

Room options

View all photos for Standard Double or Twin Room

A hotel room with a bed, two red armchairs, a small table, a desk, a TV, and a chandelier.

Standard Double or Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • City view
  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

A bedroom with a bed, two red armchairs, a small table with a vase, and a television.

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 387 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

A hotel room with a bed, two red armchairs, a wooden cabinet, a vase with flowers, and a chandelier.

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

A modern hotel room with a large bed, a desk, two red chairs, a small table, and a TV on the wall.

Standard Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Kraków

Located in Kraków Old Town, Hotel Santi is within a 5-minute walk of Main Market Square and within 15 minutes of other popular attractions like Wawel Castle. This 20-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Planty Park - 2 min walk - 0.1 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Cloth Hall - 5 min walk - 0.3 miles

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • John Paul II - Balice Airport (KRK) - 31 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello - ‬1 min walk
  • ‪Gruzińskie Chaczapuri - ‬2 min walk
  • ‪Smak Ukraiński - ‬1 min walk
  • ‪Pijana Wiśnia - ‬2 min walk

About this property

Hotel Santi

Guests staying at Hotel Santi enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. If you drive, self parking is PLN 100 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 113 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include refrigerators, minibars, and electric kettles.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 79 for adults and PLN 79 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PLN 150.0 per night
  • Free cribs/infant beds are available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 79 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Frequently asked questions

Is a free cancellation option available at Hotel Santi?

Hotel Santi provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Santi?

As of Nov 4, 2026, prices found for a 1-night stay for 2 adults at Hotel Santi on Nov 9, 2026 start from $86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Santi?

This hotel is situated in Kraków Old Town within a 10-minute walk of Main Market Square and Wawel Castle. You'll also find Royal Road and Planty Park less than a mile away.

Will I be able to park at Hotel Santi?

Yes, parking is offered for PLN 100 per day. Though parking is limited parking, an electric car charging station is also available.

Does Hotel Santi have a casino on the premises?

No, Hotel Santi doesn't have a casino.

Will I find an indoor pool at Hotel Santi?

No, there is no indoor pool at this hotel.

Is Hotel Santi good for couples?

Amenities that appeal to couples at this boutique hotel include a minibar, turndown service, and slippers.

Are there hot tubs at Hotel Santi?

No, this hotel doesn't have a spa tub.

Does Hotel Santi feature a restaurant that includes a breakfast menu?

Yes, Hotel Santi serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Santi allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Santi for a fee of PLN 50 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Santi?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Santi?

The closest major airport to Hotel Santi is John Paul II - Balice Airport (KRK), which is 10.2 mi away (31 minutes by car).

Can I book a room with a balcony at Hotel Santi?

No, there aren't any guestrooms with balconies at Hotel Santi.

Hotel Santi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 550 out of 992 reviews
Rating 8 - Good. 367 out of 992 reviews
Rating 6 - Okay. 54 out of 992 reviews
Rating 4 - Poor. 13 out of 992 reviews
Rating 2 - Terrible. 8 out of 992 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and very pretty. We really enjoyed the breakfast options and everything was perfect.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with lots of space! Close to everything.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic stay, brilliant location right in the centre of town, really close to the square, and the hotel itself was brilliant, really comfortable and breakfasts were brilliant as well, if we come back will definitely stay here, thank you!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, friendly staff
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
So clean very helpful staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main plaza and easy walking to other attractions.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location - HUGE rooms - great breakfast
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely rooms, very hot and powerful shower appreciated after cold days out. Lovely staff who were very helpful. Perfect location.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay close to the Town Square

Great location, good rooms and service.
Stayed 4 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Has charm and we felt connected to the city with it being such a short walk to the town square Everything was clean and tidy and the front staff were extremely helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming and convenient to Old Town.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hidden gem, right in the heart of krakow 2 mins from the square - lovely traditional hotel and very spacious
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, right in the middle of the old town, and seconds aways from a tram stop. Spacious rooms, comfortable beds, good size bathrooms
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently stayed in this hotel . Perfect location with comfortable and clean rooms and very helpful staff .
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. I had a great stay
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel in the middle of everything!

The most perfect hotel in the middle of everything. This is the spot!
Stayed 2 nights in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and comfortable hotel. Good location. Friendly staff.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, just a few minutes walk from the main square. Had air con which was brilliant, room was really spacious. Would stay here again
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding.Location was great! Breakfast was delicious. Would definitely recommend and would love to stay there again.
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very helpful staff
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located in Old Town with Old Town charm. Friendly staff.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right old town. Easy access to everything. Hotel was nice and clean.
Stayed 5 nights in Jul 2024