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Hotel Santi

4.0 star property
Hotel with a restaurant, 4-minute walk to Main Market Square

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Photo gallery for Hotel Santi

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board
Lounge
Reception hall
Daily buffet breakfast (PLN 79 per person)
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet friendly
  • Laundry

Explore the area

View in a map
Ul. Dominikanska 1, Kraków, Lesser Poland, 31-043
  • Place, Main Market Square
    ‪3 min walk‬
  • Place, St. Mary's Basilica
    ‪3 min walk‬
  • Place, Wawel Castle
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 279 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 387 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 322 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, in-room safe, desk, iron/ironing board

Standard Quadruple Room

8.0 out of 10
Very good
(4 reviews)
  • 388 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Kraków

Located in Kraków Old Town, Hotel Santi is within a 5-minute walk of Main Market Square and within 15 minutes of other popular attractions like Wawel Castle. This 20-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Royal Road - 1 min walk - 0.0 miles
  • Main Market Square - 3 min walk - 0.2 miles
  • St. Mary's Basilica - 3 min walk - 0.2 miles
  • Cloth Hall - 5 min walk - 0.3 miles
  • Wawel Castle - 9 min walk - 0.5 miles

Getting around

  • Turowicza Station - 7 min drive
  • Kurdwanów P+R Station - 7 min drive
  • John Paul II - Balice Airport (KRK) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Karmello - ‬1 min walk
  • ‪Knitted Coffee - ‬2 min walk
  • ‪Pod Aniołami Restauracja - ‬2 min walk
  • ‪Cukiernia Wadowice - ‬1 min walk

About this property

Hotel Santi

Hotel with a restaurant, 4-minute walk to Main Market Square
Guests staying at Hotel Santi enjoy free WiFi in public areas, laundry facilities, and a porter/bellhop. If you drive, self parking is PLN 100 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 113 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers, free toiletries, and slippers. Other amenities include refrigerators, minibars, and electric kettles.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (PLN 100 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: PLN 79 for adults and PLN 79 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 50 per pet, per day
  • 2 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for PLN 150.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 79 for adults and PLN 79 for children
  • Airport shuttle fee: PLN 113 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: PLN 100 per day
  • Pet fee: PLN 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 150.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Hotel Santi
Hotel Santi Krakow
Santi Krakow
Hotel Santi Hotel
Hotel Santi Kraków
Hotel Santi Hotel Kraków

Frequently asked questions

Is a free cancellation option available at Hotel Santi?

Hotel Santi provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to see within easy reach of Hotel Santi?

This hotel is situated in Kraków Old Town within a 10-minute walk of Main Market Square and Wawel Castle. You'll also find Royal Road and Planty Park less than a mile away.

Is there parking available at Hotel Santi?

Yes, parking is offered for PLN 100 per day. Though parking is limited, electric car charging is also available.

Does Hotel Santi have a casino on the premises?

No, Hotel Santi doesn't have a casino.

Will I find an indoor pool at Hotel Santi?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Santi?

Amenities that appeal to couples at this boutique hotel include a minibar, a turndown service, and slippers.

Are there hot tubs at Hotel Santi?

No, there isn't a spa tub at this hotel.

Does Hotel Santi feature a restaurant that includes a breakfast menu?

Yes, Hotel Santi serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Santi allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Hotel Santi for a fee of PLN 50 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Santi?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Santi?

The closest major airport to Hotel Santi is John Paul II - Balice Airport (KRK), which is 10.2 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Santi?

No, there aren't any guestrooms with balconies at Hotel Santi.

Reviews

Hotel Santi Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 529 out of 964 reviews
Rating 8 - Good. 361 out of 964 reviews
Rating 6 - Okay. 53 out of 964 reviews
Rating 4 - Poor. 13 out of 964 reviews
Rating 2 - Terrible. 8 out of 964 reviews

Reviews

6/10 Okay

Krisztina

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a lot of charm in Old Town. 15 minute walk to everything that Old Town has to offer. Easy walk to the Jewish Quarter. Tram is right outside the door, which is convenient but be careful exiting front and not walk right into the street. Breakfast available, but we did not partake. Cafe's located right next door & McDonalds. Wonderful stay
Stayed 3 nights in Aug 2025

8/10 Good

Pawel

Liked: Cleanliness, staff & service
Great location, very nice room - spacious, modern facility in an old (ancient) building. I will definitely consider it for my next visit. The only issue is wifi - it just does NOT work. It was not a big deal for me, but if out depend on it, consider other hotels.
Stayed 4 nights in Aug 2025

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, right in the middle of the old town, and seconds aways from a tram stop. Spacious rooms, comfortable beds, good size bathrooms
Stayed 1 night in Aug 2025

10/10 Excellent

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hidden gem, right in the heart of krakow 2 mins from the square - lovely traditional hotel and very spacious
Stayed 2 nights in Aug 2025

8/10 Good

Miroslav

Traveled with family
Liked: Cleanliness, staff & service, amenities
Appreciate the parking in the back, however initially it seemed it would free but cost $25/day/car. Parking was a bit uneven car spoiler got scratched and damaged (little but it did). Other than that, staff was very pleasant and friendly, inside of the hotel was nice, Very convenient location to discover downtown of Krakow.
Stayed 1 night in Aug 2025

10/10 Excellent

sergio

Traveled with family
Liked: Cleanliness, property conditions & facilities

Hermoso, solo algún detalle a mejorar

Hermoso hotel, pero los colchones son pequeños, en el baño se necesita una mesada y el espacio de ducha más grande. La cortina no alcanza a tapar la luz del día.
Stayed 2 nights in Jul 2025

10/10 Excellent

Petri, Helsinki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location in the old town. Nice, clean, spacey room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so close to everything including the places to eat, transportation, and attractions. The staff was top notch. I couldnt have asked for a nicer group of people or a more convenient hotel.
Stayed 4 nights in Jul 2025

6/10 Okay

Rachel

Traveled with partner
The photos from the site make this hotel seem way more luxurious than it is. Average bland rooms
Stayed 2 nights in Jun 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santi is in the perfect location. It is just a few minute walk from old town square and maybe 10 min walk to Wawel castle. The roll was beautiful and the bed comfortable. We would 100% recommend staying here
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, very well located just off the main square. Just far enough away not to be impacted by huge amounts of footfall. We had a suite basically, a bedroom plus a living room. Free drink on arrival was a nice touch as well. Staff courteous and held our bags before and after our checking time so we could explore luggage free.
Stayed 2 nights in May 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Nice lobby. Nice room.
Stayed 2 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santi satisfaction

Just the one night at the Santi and very nice. Hotel was clean. Staff were friendly and the location easy to find just off the Old Town square. A satisfactory stay.
Stayed 1 night in May 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cracking old town hotel

Cracking hotel in old town Krakow. Short walk to old town square, castle wawel and river. We actually just walked everywhere from here ie Ghetto heroes square, along the river, Jewish quarter etc Breakfast options were very good and the hotel also offers take away breakfast if leaving early which was superb for the day we had booked a tour to Auschwitz and Salt Mines as tour pick up was 6:10. Reception staff were great with any queries and we could leave luggage when arrived early or after check out.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so central. Lovely spacious room, spotlessly clean. Staff very friendly. Also allowed early check in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Revital

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location. I had a great stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay close to the Town Square

Great location, good rooms and service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay Here!

Amazing hotel in old town Krakow with amazing service and secure parking.
Stayed 1 night in Oct 2024

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, large rooms and friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Luisa

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Staff very helpful and friendly. Good breakfast served flexibly. Room large and bed very comfortable. Easy walking distance to most areas
Stayed 4 nights in Sep 2024

10/10 Excellent

Jakub Michal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Would stay here again
Stayed 6 nights in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel a stones throw from the town centre. Our room was comfortable and spacious, staff were very helpful.
Stayed 3 nights in Sep 2024

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