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Hotel Indigo Krakow - Old Town by IHG

4.0 star property
Hotel with a sauna, near Main Market Square

Choose dates to view prices

Photo gallery for Hotel Indigo Krakow - Old Town by IHG

Lobby
Interior
Bar (on property)
Polish cuisine
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Filipa 18, Kraków, 31-150
  • Place, Royal Road
    ‪1 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Place, Wawel Castle
    ‪5 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪15 min drive‬

Room options

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible

Room amenity

Premium Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Kraków

Located in Kraków City Centre within a short walk of Main Market Square, Hotel Indigo Krakow - Old Town by IHG is within a mile (2 km) of other popular sights such as Wawel Castle. This 56-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Royal Road - 1 min walk - 0.1 miles
  • Galeria Krakówska - 3 min walk - 0.2 miles
  • Main Market Square - 9 min walk - 0.5 miles
  • St. Mary's Basilica - 11 min walk - 0.6 miles
  • Wawel Castle - 5 min drive - 1.7 miles

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 12 min walk
  • John Paul II - Balice Airport (KRK) - 33 min drive

Restaurants

  • ‪Aura - ‬2 min walk
  • ‪Fokarnia - ‬1 min walk
  • ‪Efendi - ‬3 min walk
  • ‪Bunny Cafe - ‬4 min walk
  • ‪Glonojad - ‬3 min walk

About this property

Hotel Indigo Krakow - Old Town by IHG

Hotel with a sauna, near Main Market Square
Guests staying at Hotel Indigo Krakow - Old Town by IHG enjoy a 24-hour gym, a sauna, and a rooftop terrace. There's limited parking, and an airport shuttle (available 24 hours) for PLN 110 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and free local calls are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Miscellaneous
TRIBE Krakow Old Town
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 51 reviews
$96 nightly
The price is $104
Nov 16 - Nov 17
Total with taxes and fees
TRIBE Krakow Old Town

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (PLN 60 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Filipa 18

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Golf
  • Library
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in hallways
  • Handrails in stairways
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for PLN 60 per accommodation, per day
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for PLN 60.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 90 per person
  • Airport shuttle fee: PLN 110 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: PLN 110 (one-way), (from 14 to 17 years old)
  • Nearby parking fee: PLN 60 per day (66 ft away)
  • Pet fee: PLN 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: PLN 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers limited parking, along with offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Indigo Florian Gate
Indigo Krakow Florian Gate
Hotel Indigo Florian Gate
Hotel Indigo Krakow Old Town
Indigo Krakow Old Town By Ihg
Hotel Indigo Krakow Old Town an IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Hotel
Hotel Indigo Krakow - Old Town by IHG Kraków
Hotel Indigo Krakow - Old Town by IHG Hotel Kraków

Frequently asked questions

Is a free cancellation option available at Hotel Indigo Krakow - Old Town by IHG?

Hotel Indigo Krakow - Old Town by IHG offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to see near Hotel Indigo Krakow - Old Town by IHG?

This hotel is situated in Kraków City Centre, just steps from Royal Road and Planty Park, and within a short walk of Florianska Street. You'll also find Main Market Square and Wawel Castle within a short drive.

Will I be able to park at Hotel Indigo Krakow - Old Town by IHG?

Yes, though parking is limited.

Does Hotel Indigo Krakow - Old Town by IHG include a casino?

No, Hotel Indigo Krakow - Old Town by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo Krakow - Old Town by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Indigo Krakow - Old Town by IHG?

There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.

Does Hotel Indigo Krakow - Old Town by IHG have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Indigo Krakow - Old Town by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo Krakow - Old Town by IHG serves buffet breakfast for a surcharge each morning at Filipa 18.

Will Hotel Indigo Krakow - Old Town by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo Krakow - Old Town by IHG for a fee of PLN 60 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at Hotel Indigo Krakow - Old Town by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Indigo Krakow - Old Town by IHG?

The closest major airport to Hotel Indigo Krakow - Old Town by IHG is John Paul II - Balice Airport (KRK), which is 13.3 mi away (33 minutes by car).

Are there rooms with balconies at Hotel Indigo Krakow - Old Town by IHG?

No, there aren't any guestrooms with balconies at Hotel Indigo Krakow - Old Town by IHG.

Reviews

Hotel Indigo Krakow - Old Town by IHG Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 278 out of 343 reviews
Rating 8 - Good. 57 out of 343 reviews
Rating 6 - Okay. 6 out of 343 reviews
Rating 4 - Poor. 2 out of 343 reviews
Rating 2 - Terrible. 0 out of 343 reviews

Reviews

10/10 Excellent

rana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was perfect,got all the pillars, excellent location, very nice attentive staff, great breakfast options. Would stay there again on my next visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Stayed 3 nights in May 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the Hotel Indigo - helpful staff and excellent service!
Stayed 3 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for four nights and really enjoyed it. The hotel is in a great location and the staff were all very friendly and helpful.
Stayed 4 nights in May 2025

8/10 Good

Marina

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Маленькая комната

Выбрали комнату Premium, получили маленькую комнату в лучшем случае 13 метров. Не было места даже для багажа. Оставили гостиницу раньше времени .
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience, friendly staff, amazing breakfast. Will definitely return!
Stayed 1 night in May 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very centrally situated

Beautiful hotel in Krakow old town, very central for all attractions. Breakfast very good with hot and cold selections. Clean and comfortable rooms with a fabulous bathroom. Would highly recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

ERICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard

Traveled with family
Liked: Amenities
Great Hotel nice clean room friendly staff good location what more do you need
Stayed 4 nights in Mar 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 5 nights in Mar 2025

10/10 Excellent

Thierry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always present. Very calm. Nice hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in a road 5 mins walk from the main square. I would definitely recommend it to my friends and family
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Indigo

Very helpful, friendly and professional staff. Breakfast was great and served very quickly. Really nice building and rooms, and cleanliness was of a high standard. And very close to the main square in Krakow.
Stayed 2 nights in Jan 2025

10/10 Excellent

TK

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent

Very friendly with excellent service
Stayed 3 nights in Jan 2025

10/10 Excellent

Anthony

Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Stayed 2 nights in Jan 2025

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

Nice hotel with friendly, helpful staff. Excellent location close to the central train station and the old town.
Stayed 1 night in Dec 2024

10/10 Excellent

rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024