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Hotel Artur

3.0 star property

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Photo gallery for Hotel Artur

Lobby sitting area
Front of property
Lobby lounge
Children's activities
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
30 Aleksandry, Kraków, malopolskie, 30-837
  • Place, Wieliczka Salt Mine
    ‪12 min drive‬
  • Place, Wawel Castle
    ‪21 min drive‬
  • Place, Main Market Square
    ‪25 min drive‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪40 min drive‬

Room options

View all photos for Single Room

Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Triple Room

Desk, blackout drapes, iron/ironing board, free WiFi

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Twin Room

Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Twin Room

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 377 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

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About the neighborhood

Kraków

Located in Biezanow - Prokocim, Hotel Artur is within a few miles (5 km) of sights such as Wieliczka Salt Mine and Salt City. This 3-star hotel has 35 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Wieliczka Salt Mine - 12 min drive - 3.2 miles
  • Oskar Schindler Factory - 17 min drive - 5.8 miles
  • Wawel Castle - 21 min drive - 6.0 miles
  • Royal Road - 23 min drive - 6.0 miles
  • Main Market Square - 25 min drive - 6.8 miles

Getting around

  • Turowicza Station - 6 min drive
  • Kurdwanów P+R Station - 13 min drive
  • John Paul II - Balice Airport (KRK) - 20 min drive

Restaurants

  • ‪Salt Mine Underground Restaurant - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Magillo - ‬20 min walk
  • ‪Circle K - ‬4 min drive
  • ‪Komora Warszawska (124 m poniżej gruntu) - ‬10 min drive

About this property

Hotel Artur

Hotel Artur features free WiFi in public areas, meeting rooms, and a 24-hour business center. If you drive, self parking is PLN 25 per day, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, phones, and desks are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; PLN 50 for adults and PLN 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately PLN 50 for adults and PLN 50 for children
  • Self parking fee: PLN 25 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Artur Krakow
Artur Krakow
Hotel Artur Hotel
Hotel Artur Kraków
Hotel Artur Hotel Kraków

Frequently asked questions

Is free cancellation available at Hotel Artur?

Hotel Artur offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

What is there to do within easy reach of Hotel Artur?

This hotel is situated in Biezanow - Prokocim, close to Main Market Square, Wieliczka Salt Mine, and Oskar Schindler Factory. You'll also find Galicia Jewish Museum and Jewish Cemetery within a short drive.

Is there parking available at Hotel Artur?

Yes, parking is offered for PLN 25 per day. An electric car charging station, wheelchair-accessible parking, and RV/bus/truck parking are also available.

Is there a spa available at Hotel Artur?

Spa services at the hotel include massages.

Does Hotel Artur feature a casino?

No, Hotel Artur doesn't have a casino.

Will I find an indoor pool at Hotel Artur?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Artur?

There are many amenities for couples at this hotel, including in-room massages as well as a restaurant and a bar/lounge.

Are there hot tubs at Hotel Artur?

No, this hotel doesn't have a spa tub.

Does Hotel Artur feature a restaurant that includes a breakfast menu?

Yes, Hotel Artur serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Artur allow pets to stay for free?

No, pets aren't allowed at Hotel Artur.

Are there connecting rooms at Hotel Artur?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Artur?

The closest major airport to Hotel Artur is John Paul II - Balice Airport (KRK), which is 15 mi away (20 minutes by car).

Are there rooms with balconies at Hotel Artur?

No, there aren't any guestrooms at Hotel Artur that offer a balcony.

Hotel Artur Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 3 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful, the breakfast was AMAZING
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

I liked the Hotel Artur. I stayed here on a motoring trip around Poland. I'd visited Krakow previously so access to the city centre was not a high priority. Very convenient for motorways. Nice staff, nice room and nice restaurant.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction out our window. Property was lovely
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very accommodating and nice. Great experience
Stayed 1 night in May 2024
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very nice staff! Not the most convenient location but both the tram and airport train are accessible via (longer) walk.
Stayed 5 nights in May 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Wieliczka Salt mine tours. Away from the hustle of Old krakow
Stayed 1 night in May 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming & Friendly Hotel

Such a lovely welcome from the reception staff. Very helpful and friendly at every opportunity. There was even a personal note left in my room making sure that I ask for help at any time. Fabulous food both at breakfast and served in the restaurant. I would definitely recommend a stay here.
Stayed 4 nights in Mar 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
For us it is very nice location and the staff is super ! The only thing thats missing is aircondition! It was very hot in the room
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service
A little further out of Krakow downtown than we’d hoped for.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is an extra charge
Stayed 1 night in Jun 2024
Verified

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice, well equipped hotel. Has all necessary baby accessories. Could be cleaner though. Not thoroughly vaccumed or cleaned between and under the beds. Furniture is somewhat old and doors squeaky and don't close properly sometimes. Only some rooms have air-con and it is a feature of a 'deluxe' or 'superior ' standard. Breakfast is very good, many options to choose from but a bit overpriced.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly positive surprise

We stayed for one night on the way to the mountains as it was conveniently located for Wieliczka visit next day. We were very positively surprised. Firstly, I booked the room just one (instead of 4!) and with no breakfast. I realised an hour before arrival and the lady at reception was extremely helpful and adjusted my booking on the phone (as I booked family room there was no extra charge). We arrived late at night and there was absolutely no problem to check in. All was quick and smooth. The breakfast was offering a lot of choice of hot and cold food as well as sweets and fruit. Very nice coffee too, we returned for the second cup to enjoy on the sunny terrace opposite reception later. In the dining area, we were greeted with a smile and our children were happy to be able to pick all the food they fancied. On 1st floor there is quite good playroom, where our 4 and 7 year old had plenty of fun before we had to leave. The family room was very spacious and the bed surprisingly, truly comfortable. Overall the decor and furnishings are outdated but clean. Bedding and towels were perfectly fine, too. for a 3* hotel we were truly positively surprised. I believe it is the people who work there that make it also so much better. Thank you for being accommodating, welcoming and helpful!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Große Zimmer mit allem was man braucht. Viele kleine Annehmlichkeiten sind in den Zimmern eingebaut.Die Luft ist auch sehr gut wenn das Fenster auf ist. Wir haben uns sehr wohl gefühlt und gut geschlafen. Die Damen an der Rezeption waren sehr freundlich und hilfsbereit.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil malgré l'absence de l'anglais. Personnel serviable et petit espace pour enfants appréciable.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bardzo uprzejma i miła obsługa hotelowa. Pokoje przestronne i bardzo czyste łazienki. Śniadanie za opłatą ale każdy może wybrać coś dla siebie. Polecam
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Iiro

Ihan ok paikka. Ihmetytti että miksi ottivat 10 e liikaa maksua huoneesta, mutta ei muuten valittamista. Aamupala oli hyvää. Huppari unohtui hotellihuoneeseen ja siitä kohteliaasti ilmoittivat.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ogólnie OK

Czysta i wygodna łazienka, dobre ciśnienie i odpływ wody pod prysznicem. Pościel czysta, pokój duży. Tuż obok hotelu przystanek i autobus świetnie skomunikowany z centrum Krakowa. Dojazd na kolację na Kazimierz zajmował 20 minut autobusem. Minusy: - duże pajęczyny przy łóżku, brak moskitiery w oknie co w pokoju na parterze zapewniło nam w nocy komary, Chcąc zapłacić za parking drugiego dnia usłyszałam, że parking mamy gratis, natomiast trzeciego dnia poproszono mnie o pełną opłatę za parking bo okazało się, że pani z recepcji miała na mysli kogoś innego. Pomylić gości w prawie pustym hotelu to już mała wpadka, a jeśli już to się zrobiło to wypadałoby przełknąć swoją pomyłkę. Niesmak pozostał.
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! The breakfast was tasty and we enjoyed the night we spent here. We only did not like that much the bed as it was way too soft. Aside from this, all good.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generalnie OK, standard adekwatny do ilości gwiazdek, czysto, wygodne łóżko, smaczne śniadanie, przy autostradzie. Nie lubię tylko, jak muszę płacić przy zameldowaniu bo czuję się traktowany jak podejrzany o jakieś niecne czyny.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pobyt świąteczny.

Byliśmy bardzo zadowoleni. Pokój czysty, miła obsługa. Położenie super. Duża łazienka.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

CAL

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff; very clean and comfortable; food excellent with multiple choice of foodstuffs to suit any nationality / culture; could do with small fridge in rooms or small milk and satellite tv for eg Sky Sports and English-speaking news channel Quite a distance from Kraków but public transport very frequent and right outside - easy to use once system explained and cheap
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Tommy

Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Wojciech

Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Johan

Liked: Cleanliness
Stayed 1 night in May 2024
Verified

2/10 Terrible

Amar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023