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Best Western Plus Krakow Old Town

3.0 star property

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Photo gallery for Best Western Plus Krakow Old Town

Exterior
Free daily buffet breakfast
Terrace/patio
Bar (on property)
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, St. Mary's Basilica
    ‪6 min walk‬
  • Place, Wawel Castle
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

A modern hotel room with a large bed, a nightstand, a desk, and a wooden wardrobe.

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, and a chair.

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

A modern hotel room with two beds, a desk with a TV, and a purple-lit bar area.

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Twin Room

  • Sleeps 2
  • Free WiFi

Single Room

  • Sleeps 1
  • Free WiFi

Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Kraków

Located in Kraków City Centre, Best Western Plus Krakow Old Town is adjacent to Royal Road and within a 10-minute walk of other popular attractions like Main Market Square. This 92-room, 3-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Royal Road - 1 min walk - 0.1 miles
  • Planty Park - 1 min walk - 0.1 miles
  • Main Market Square - 6 min walk - 0.4 miles
  • St. Mary's Basilica - 6 min walk - 0.4 miles
  • Wawel Castle - 9 min walk - 0.5 miles

Getting around

  • Turowicza Station - 7 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • John Paul II - Balice Airport (KRK) - 30 min drive

Restaurants

  • ‪Bar Mleczny Pod Temidą - ‬5 min walk
  • ‪Cafe Nero - ‬3 min walk
  • ‪Miód Malina - ‬4 min walk
  • ‪Dziórawy Kocioł - ‬5 min walk
  • ‪Vegab - ‬4 min walk

About this property

Best Western Plus Krakow Old Town

Best Western Plus Krakow Old Town features free WiFi in public areas, meeting rooms, and a 24-hour business center. If you drive, self parking is PLN 65 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, express check-in, and express check-out.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-8 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Frequently asked questions

What is there to do close to Best Western Plus Krakow Old Town?

This hotel is situated in Kraków City Centre within a 10-minute walk of Main Market Square and Royal Road. You'll also find Wawel Castle and Tauron Arena Kraków within a short drive.

How much does it cost to stay at Best Western Plus Krakow Old Town?

As of Jul 8, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Krakow Old Town on Jul 12, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Krakow Old Town?

Yes, parking is offered for PLN 65 per day.

Does Best Western Plus Krakow Old Town have a casino at the property?

No, Best Western Plus Krakow Old Town doesn't have a casino.

Will I find an indoor pool at Best Western Plus Krakow Old Town?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Plus Krakow Old Town?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a restaurant and a bar/lounge.

Does Best Western Plus Krakow Old Town have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Krakow Old Town have a restaurant with a breakfast menu?

Yes, Best Western Plus Krakow Old Town serves free buffet breakfast at Midtown each morning.

Does Best Western Plus Krakow Old Town allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Krakow Old Town.

Does Best Western Plus Krakow Old Town have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Plus Krakow Old Town?

The closest major airport to Best Western Plus Krakow Old Town is John Paul II - Balice Airport (KRK), which is 10 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Krakow Old Town?

Yes, some guestrooms at Best Western Plus Krakow Old Town offer a balcony.

Does Best Western Plus Krakow Old Town offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Plus Krakow Old Town.

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 417 out of 1000 reviews
Rating 8 - Good. 457 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and location was right by Rynek-great!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

matthew

Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff. Second time of staying here.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Dilwyn

Liked: Cleanliness, staff & service, amenities
Room clean and warm. Staff helpful.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location Great breakfast Didn’t have much interaction with staff but all were friendly and efficient Housekeeping did a great job.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

jane

Liked: Cleanliness, amenities, property conditions & facilities
excellent location,room was clean and ready early, breakfast was lovely
Stayed 4 nights in Jun 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Fahad

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location and nice hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location, helpful staff, lovely breakfast!
Stayed 3 nights in Nov 2022
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,really nice hotel and fantastic staff who are very helpful and friendly
Stayed 4 nights in Jul 2022
Verified

8/10 Good

Emma Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Stayed 4 nights in May 2025
Verified

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, very clean and a great location

Hotel facilities were fresh and clean, staff were excellent and very helpful. Restaurant service was surprisingly slow despite being very, very quiet when we ate there.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Gretell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place. Very close to Old Town, and the staff is very professional . I really enjoy the way we were treated. It really makes your stay pleasant.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

A city break and this hotel is really well situated
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and so helpfull, good breakfast room spotless
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! 2 minutes walking from the city centre. Everybody was nice. Breakfast was excellent I would definitely recommend it.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, helpful staff, nice room, good breakfast and evening meals. Nice hotel would stay there again.
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, variety at breakfast. We had an early pick up time for an excursion and the hotel made up breakfast bags for us to take with us as we would have missed breakfast
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location, profesional friendly staff, very clean, parking place.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Ivona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location
Stayed 3 nights in Apr 2024
Verified

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 single beds not what we expected .breakfast not great no bacon and sausage not nice
Stayed 1 night in Nov 2025