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Best Western Plus Krakow Old Town

3.0 out of 5.0

Recent guest reviews

I enjoyed my first visit to Poland. The hotel is steps away from the hustle/bustle of the Old Town but far enough away to not get all the noise associated with it. Unfortunately Europe had a heatwave when I arrived and the room was HOT and they had installed the AC but didn't have them hooked up yet. If you're facing the street, you will get the noise of the streetcars if your windows are open. The staff was extremely friendly and helpful and overall quality and cleanliness of the room was good.

Great staff, convenient location, comfortable beds!

This hotel is in a great location, close to the main square of Krakow. It has exclusive parking lot, and an excellent restaurant inside. The staff all spoke English and Polish, and were prompt with all needs. I stayed here twice this year, and I recommend this to others.

Room was on the 5th floor, very small, hard to move arround, and vas uncomfortably hot. After booking, I called hotel and was assured that booked room is Air Conditioned ( it was very important because we can't tolerate heat). When we arrived, we were told that booked room does not have AC, when we pleaded to replace with AC room even for extra charge, we were told that none were available. This is why we wil no longer use their service

Sw. Gertrudy Street 6 Krakow Lesser Poland

Hotel highlights

  • Walking distance to Wawel Castle and Main Market Square
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Old Town, Best Western Plus Krakow Old Town is within a 10-minute walk of popular sights such as Wawel Castle and Main Market Square. This 92-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a 24-hour business center. It's in central Krakow and also a short walk from St. Mary's Basilica and Cloth Hall.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.


All of Best Western Plus Krakow Old Town's 92 rooms are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and safes. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.

Property features

Guests of Best Western Plus Krakow Old Town enjoy access to free WiFi in public areas, 2 meeting rooms, and a 24-hour business center. If you drive, self parking is PLN 50 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, express check-in, and express check-out.

Room options

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Full 1 | Sleeps 2

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Twin 1 | Sleeps 1

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 810 reviews