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Best Western Plus Krakow Old Town

3.0 star property

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Photo gallery for Best Western Plus Krakow Old Town

Exterior
Free daily buffet breakfast
Terrace/patio
Reception
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Sw. Gertrudy Street 6, Kraków, Lesser Poland, 31-046
  • Place, Main Market Square
    ‪6 min walk‬
  • Place, St. Mary's Basilica
    ‪6 min walk‬
  • Place, Wawel Castle
    ‪8 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed, Non Smoking, Refrigerator

Premium Room, 1 Double Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 Twin Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 3
  • 2 Twin Beds

2 Single Beds, Non-Smoking, Premium Room, Tea And Coffee Making Facilities, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 2

1 Single Bed, Non-Smoking, Premium Room, Tea And Coffee Making Facilities, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 1

1 Double Bed, Non-Smoking, Premium Room, Tea And Coffee Making Facilities, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 2

2 Single Beds, Non-Smoking, Superior Room, Sitting Area, Refrigerator, Safe, Iron And Ironing Board

  • Sleeps 2

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  • Free WiFi
  • Restaurant
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9.4 out of 10, Exceptional, 628 reviews
$56 nightly
The price is $61
Feb 24 - Feb 25
Total with taxes and fees
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About the neighborhood

Kraków

Best Western Plus Krakow Old Town places you in Kraków City Centre, within a leisurely stroll of popular sights such as Main Market Square and Wawel Castle. This 92-room, 3-star hotel has free breakfast, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Royal Road - 1 min walk - 0.1 miles
  • Planty Park - 1 min walk - 0.1 miles
  • Main Market Square - 6 min walk - 0.4 miles
  • St. Mary's Basilica - 6 min walk - 0.4 miles
  • Wawel Castle - 8 min walk - 0.5 miles

Getting around

  • Kraków Łobzów Station - 6 min drive
  • Sanktuarium Bożego Miłosierdzia Tram Stop - 8 min drive
  • John Paul II - Balice Airport (KRK) - 30 min drive

Restaurants

  • ‪Bar Mleczny Pod Temidą - ‬5 min walk
  • ‪Dziórawy Kocioł - ‬5 min walk
  • ‪Restauracja Czarna Kaczka - ‬4 min walk
  • ‪Miód Malina - ‬4 min walk
  • ‪Vegab - ‬4 min walk

About this property

Best Western Plus Krakow Old Town

Best Western Plus Krakow Old Town features free WiFi in public areas, meeting rooms, and a 24-hour business center. If you drive, self parking is PLN 65 per day, or you can take advantage of the airport shuttle (available 24 hours) for PLN 100 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and tours or tickets. Additional amenities include a computer station, express check-in, and express check-out.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and safes.

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Feb 24 - Feb 25
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (PLN 65 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Midtown

Things to do

  • Shopping

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8 AM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for PLN 80.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Self parking fee: PLN 65 per day
  • Rollaway bed fee: PLN 80.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-8 AM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Best Western Hotel Krakow Old Town
Best Western Plus Krakow Old Town Hotel
Best Western Krakow Old Town Hotel Krakow
Best Western Krakow Old Town Hotel
Monopol Hotel Krakow
Best Western Krakow Old Town
Plus Krakow Old Town Krakow
Best Western Plus Krakow Old Town Hotel
Best Western Plus Krakow Old Town Kraków
Best Western Plus Krakow Old Town Hotel Kraków

Frequently asked questions

What is there to do close to Best Western Plus Krakow Old Town?

This hotel is situated in Kraków City Centre within a short 6-minute walk of Main Market Square and also 11 minutes on foot from Wawel Castle. You'll also find Planty Park and Royal Road less than a mile away.

How much does it cost to stay at Best Western Plus Krakow Old Town?

As of Feb 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Krakow Old Town on Feb 24, 2026 start from $146.19, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Krakow Old Town?

Yes, parking is offered for PLN 65 per day.

Does Best Western Plus Krakow Old Town have a casino at the property?

No, Best Western Plus Krakow Old Town doesn't have a casino.

Will I find an indoor pool at Best Western Plus Krakow Old Town?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Plus Krakow Old Town?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a bar and a restaurant.

Are there hot tubs at Best Western Plus Krakow Old Town?

No, there isn't a spa tub at this hotel.

Does Best Western Plus Krakow Old Town have a restaurant with a breakfast menu?

Yes, Best Western Plus Krakow Old Town serves free buffet breakfast at Midtown each morning.

Does Best Western Plus Krakow Old Town allow pets to stay free of charge?

No, pets aren't allowed at Best Western Plus Krakow Old Town.

Does Best Western Plus Krakow Old Town have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Plus Krakow Old Town?

The closest major airport to Best Western Plus Krakow Old Town is John Paul II - Balice Airport (KRK), which is 10 mi away (30 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus Krakow Old Town?

Yes, some guestrooms at Best Western Plus Krakow Old Town offer a balcony.

Does Best Western Plus Krakow Old Town offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Best Western Plus Krakow Old Town.

Best Western Plus Krakow Old Town Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 1000 reviews
Rating 8 - Good. 461 out of 1000 reviews
Rating 6 - Okay. 89 out of 1000 reviews
Rating 4 - Poor. 24 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 single beds not what we expected .breakfast not great no bacon and sausage not nice
Stayed 1 night in Nov 2025

10/10 Excellent

Penelope

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and lovely staff. Second time of staying here.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great and location was right by Rynek-great!
Stayed 2 nights in Oct 2025

8/10 Good

Kirsty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room, variety at breakfast. We had an early pick up time for an excursion and the hotel made up breakfast bags for us to take with us as we would have missed breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, friendly staff, good variety of food on breakfast buffet. Great location for trips. Definitely recommend and will be back.
Stayed 3 nights in Oct 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities
Excellent location for the centre of the city. Good range of breakfast choices. Comfortable beds with nice bed linen
Stayed 3 nights in Oct 2025

8/10 Good

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff, very clean and a great location

Hotel facilities were fresh and clean, staff were excellent and very helpful. Restaurant service was surprisingly slow despite being very, very quiet when we ate there.
Stayed 1 night in Aug 2025

10/10 Excellent

Gretell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful place. Very close to Old Town, and the staff is very professional . I really enjoy the way we were treated. It really makes your stay pleasant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the market square in front is the park, 5 minutes to main station.
Stayed 4 nights in Jun 2025

10/10 Excellent

jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
excellent location,room was clean and ready early, breakfast was lovely
Stayed 4 nights in Jun 2025

6/10 Okay

Kelsey

Traveled with group
Liked: Amenities
The location of the property is great with convenient parker. Remember, that you need to call in advance to reserve a parking spot for yourself. The overall design of the inside of the property is interesting. The lighting was very bright inside the room & the hallways. and the AC unit didn't work. But other than that, it was an easy and convenient place to stay in Krakow.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Comfortable. Good buffet breakfast. Friendly helpful staff
Stayed 4 nights in May 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

8/10 Good

Emma Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant hotel, the area is very quiet. Within walking distance of the main square
Stayed 4 nights in May 2025

8/10 Good

piaras

Stayed 1 night in Apr 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Adrian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great location..

The best part of this hotel is the location. You are basically across the street from the old town. So going to places to eat was easy. The staff are actually very friendly and helpful. We even enjoyed a few drinks in the small bar area/room. But if you have the option request a bigger room for more comfort. Some of the rooms are a bit on the small side so if you are with some one else it feels a bit cramped. But it was comfortable for just sleeping.
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, clean and staff are very helpful.
Stayed 2 nights in Feb 2025

8/10 Good

Moira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location.
Stayed 3 nights in Feb 2025

10/10 Excellent

matthew

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2025

8/10 Good

Phillip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine, Melrose Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area has it all. The best Western offers a free buffet breakfast in the morning, that allows for eating and heading off to your adventure. The best western hotel is really walkable to so many areas in city center and near the old Jewish quarter. Also, the train runs right in front of the hotel. Everything is so easily accessible. The staff is helpful and friendly. Absolutely recommend this hotel ♥️
Stayed 6 nights in Jan 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central hotel

A city break and this hotel is really well situated
Stayed 4 nights in Jan 2025

10/10 Excellent

Gabriel

Stayed 4 nights in Jan 2025

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff in an amazingly convenient area. Right next to the kiss and ride stop for day trips and a short 5 min walk from the old square for food sightseeing etc. another short walk to the Jewish quarter. There is a park area opposite the hotel that is well lit at night and the police patrol quite regularly so you felt safe travelling through it even on new years when we were there. Transfer to balice airport was 130zlty and took around 25 minutes.
Stayed 5 nights in Dec 2024