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Shangri-La Tanjung Aru, Kota Kinabalu

5.0 star property
Luxury resort on the beach, with 2 outdoor pools

Choose dates to view prices

Photo gallery for Shangri-La Tanjung Aru, Kota Kinabalu

2 bars/lounges, lobby lounge
3 restaurants, breakfast, lunch, dinner served; international cuisine
2 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Property amenity
Private beach, sun loungers, beach umbrellas, beach towels

Popular amenities

  • Parking available
  • Bar
  • Parking included

Explore the area

Map
No. 20, Jalan Aru, Tanjung Aru, Kota Kinabalu, Sabah, 88100
  • Imago Shopping Mall
    ‪7 min drive‬
  • Gaya Street Sunday Market
    ‪8 min drive‬
  • Suria Sabah Shopping Mall
    ‪9 min drive‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪7 min drive‬

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Room options

View all photos for Kinabalu Deluxe Seaview Suite (King)

Kinabalu Deluxe Seaview Suite (King) | Dining room

Kinabalu Deluxe Seaview Suite (King)

  • 1324 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Family Room

Kinabalu Family Room | View from room

Kinabalu Family Room

  • 710 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (Twin)

Kinabalu Seaview (Twin) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Seaview (Twin)

  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Mountain View (Twin)

Kinabalu Mountain View (Twin) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Mountain View (Twin)

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kinabalu Mountain View (King)

Kinabalu Mountain View (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Mountain View (King)

9.2 out of 10
Wonderful
(10 reviews)
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (Twin)

1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Seaview (Twin)

  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Tanjung Deluxe Seaview Suite (King)

Tanjung Deluxe Seaview Suite (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Deluxe Seaview Suite (King)

  • 1991 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Seaview (King)

Kinabalu Seaview (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Seaview (King)

9.6 out of 10
Exceptional
(9 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Seaview (King)

1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Seaview (King)

8.8 out of 10
Excellent
(9 reviews)
  • 498 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Executive Seaview Suite (King)

Tanjung Executive Seaview Suite (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Executive Seaview Suite (King)

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Kinabalu Executive Seaview Suite (King)

Kinabalu Executive Seaview Suite (King) | 1 bedroom, down comforters, in-room safe, individually decorated

Kinabalu Executive Seaview Suite (King)

  • 712 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (King)

1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club Seaview (King)

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Tanjung)

Terrace/patio

Room, 1 King Bed, Pool View (Tanjung)

  • 505 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Tanjung Sea View, Room, 1 King Bed, Terrace

1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Sea View, Room, 1 King Bed, Terrace

  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club Seaview (Twin)

1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club Seaview (Twin)

8.6 out of 10
Excellent
(4 reviews)
  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Suite (Kinabalu Jungle Themed)

Family Suite (Kinabalu Jungle Themed) | 1 bedroom, down comforters, in-room safe, individually decorated

Family Suite (Kinabalu Jungle Themed)

  • 710 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Sea View (Kinabalu)

Room, 1 King Bed, Terrace, Sea View (Kinabalu) | 1 bedroom, down comforters, in-room safe, individually decorated

Room, 1 King Bed, Terrace, Sea View (Kinabalu)

9.0 out of 10
Wonderful
(2 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Pool View (Tanjung)

Twin Room, Pool View (Tanjung) | 1 bedroom, down comforters, in-room safe, individually decorated

Twin Room, Pool View (Tanjung)

  • 505 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed) | 1 bedroom, down comforters, in-room safe, individually decorated

Family Room, 1 King Bed with Sofa bed (Clown Fish Themed)

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Horizon Club, Twin Room, Terrace, Sea View

Horizon Club, Twin Room, Terrace, Sea View | 1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club, Twin Room, Terrace, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Tanjung Sea View, Twin Room, Terrace

Tanjung Sea View, Twin Room, Terrace | 1 bedroom, down comforters, in-room safe, individually decorated

Tanjung Sea View, Twin Room, Terrace

  • 505 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed, Terrace, Sea View

Horizon Club, Room, 1 King Bed, Terrace, Sea View | 1 bedroom, down comforters, in-room safe, individually decorated

Horizon Club, Room, 1 King Bed, Terrace, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Kota Kinabalu

Located in Tanjung Aru, Shangri-La Tanjung Aru, Kota Kinabalu is within a few miles (5 km) of popular sights such as Sabah State Mosque and Imago Shopping Mall. This 498-room, 5-star resort has 2 outdoor pools along with a private beach and a marina.
View more Resorts in Kota KinabaluOpens in a new window

What's nearby

  • Sabah State Mosque - 5 min drive - 2.9 miles
  • Imago Shopping Mall - 7 min drive - 3.3 miles
  • Sutera Harbour - 7 min drive - 3.1 miles
  • Gaya Street Sunday Market - 8 min drive - 4.7 miles
  • Suria Sabah Shopping Mall - 9 min drive - 5.1 miles

Getting around

  • Tanjung Aru Station - 7 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 14 min drive

Restaurants

  • ‪Tanjung Aru Plaza - ‬3 min drive
  • ‪Restoran Pak Mus - ‬3 min drive
  • ‪Cafe TATU - ‬10 min walk
  • ‪Coco Joe's Bar & Grill - ‬9 min walk
  • ‪Zing Sunset Bar - ‬7 min walk

About this property

Shangri-La Tanjung Aru, Kota Kinabalu

Luxury resort on the beach, with 2 outdoor pools
Shangri-La Tanjung Aru, Kota Kinabalu features a private beach, a marina, and a full-service spa. Onsite parking is available, both free self and paid valet parking (MYR 20 per day)—also useful is limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this beach resort include 2 outdoor pools, a free water park, and a children's pool.
43-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include furnished balconies or patios, espresso makers, and ceiling fans. Change of towels is available on request.
A private beach, 3 outdoor tennis courts, a marina, and a complimentary water park with waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

Guests under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Chi has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Korean, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free uncovered self parking on site
  • Covered valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Borneo Lounge; Bar
  • Cafe' TATU
  • Coco-Joe's Bar; Grill
  • Shang Palace
  • Sunset Bar

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole adjacent golf course
  • Arcade/game room
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Health club
  • Kayaking
  • Mini golf
  • Paddleboard
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Scuba diving
  • Snorkeling
  • Table tennis
  • Water skiing
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby bath
  • Babysitting (surcharge)
  • Changing table
  • Children's pool
  • Free children's club
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 7,190 square feet of conference space
  • Business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (34 inches high)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Phone accessibility kit
  • Sign language-capable staff
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Shangri-La mobile app before check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for MYR 212.4 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 212.4 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Shangri La's Tanjung Aru Resort Spa
Shangri La's Tanjung Aru Kota Kinabalu
Shangri La's Tanjung Aru Resort
Shangri La's Tanjung Aru Resort Kota Kinabalu
Tanjung Aru
Shangri La Kota Kinabalu
Shangri Las Tanjung Aru Hotel
Shangri Las Tanjung Aru Resort
Shangri-La`s Tanjung Aru Hotel Kota Kinabalu
Shangri-La`s Tanjung Aru Resort And Spa
Shangri-La's Tanjung Aru Resort & Spa Kota Kinabalu, Sabah
Shangri La's Tanjung Aru Resort Spa
Shangri-La Tanjung Aru, Kota Kinabalu Resort
Shangri-La Tanjung Aru, Kota Kinabalu Kota Kinabalu
Shangri-La Tanjung Aru, Kota Kinabalu Resort Kota Kinabalu

Frequently asked questions

Is free cancellation available at Shangri-La Tanjung Aru, Kota Kinabalu?

Shangri-La Tanjung Aru, Kota Kinabalu offers free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Shangri-La Tanjung Aru, Kota Kinabalu?

As of Jul 24, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Tanjung Aru, Kota Kinabalu on Aug 24, 2025 start from $234.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Shangri-La Tanjung Aru, Kota Kinabalu?

This resort is situated in Tanjung Aru within a short 16-minute walk of Tanjung Aru Perdana Park and also 9 minutes on foot from Mamutik Island. You'll also find Imago Shopping Mall and Sutera Harbour within a short drive.

Is parking available on site at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, self parking is offered for free at the resort. Valet parking is available for MYR 20 per day. Accessible parking is also available for guests.

Is there a spa available at Shangri-La Tanjung Aru, Kota Kinabalu?

Chi is the resort's spa and services include deep-tissue massages, Swedish massages, aromatherapy, and reflexology.

Does Shangri-La Tanjung Aru, Kota Kinabalu feature a casino?

No, Shangri-La Tanjung Aru, Kota Kinabalu doesn't have a casino.

Is there an indoor pool at Shangri-La Tanjung Aru, Kota Kinabalu?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 10:00 PM.

Is Shangri-La Tanjung Aru, Kota Kinabalu good for couples?

There are many amenities for couples at this resort, including Champagne service and in-room massages in each guestroom with some featuring sea views.

Does Shangri-La Tanjung Aru, Kota Kinabalu have a hot tub?

Yes, this resort has a spa tub.

Does Shangri-La Tanjung Aru, Kota Kinabalu feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Tanjung Aru, Kota Kinabalu has 3 restaurants, and serves breakfast for a surcharge.

Does Shangri-La Tanjung Aru, Kota Kinabalu allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shangri-La Tanjung Aru, Kota Kinabalu.

Does Shangri-La Tanjung Aru, Kota Kinabalu have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Shangri-La Tanjung Aru, Kota Kinabalu?

The closest major airport to Shangri-La Tanjung Aru, Kota Kinabalu is Kota Kinabalu Intl. Airport (BKI), which is 4.5 mi away (14 minutes by car).

Are there rooms with balconies at Shangri-La Tanjung Aru, Kota Kinabalu?

Yes, every guestroom at Shangri-La Tanjung Aru, Kota Kinabalu comes with a furnished balcony with some featuring sea or pool views.

Does Shangri-La Tanjung Aru, Kota Kinabalu have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Shangri-La Tanjung Aru, Kota Kinabalu.

Shangri-La Tanjung Aru, Kota Kinabalu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 50 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Zarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great property grounds, smelly carpet

The hotel property and bfast are amazing. Nice pools and pvt beach. Very nice. However, the carpet in the room had a terrible smell. The furniture is a little worn but the bathroom has been updated.
Stayed 5 nights in Mar 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2025

10/10 Excellent

Yu-Lan

Stayed 1 night in Mar 2025

10/10 Excellent

Yu-Lan

Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Stayed 3 nights in Apr 2025

10/10 Excellent

chang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best in kota kinabalu city

Best for holiday trip. hotel facilitate with great equipment/ facilities , food options and scenery. Only the bar menu next to the pool i think its way too much over price and not worth it. The orher restaurant are reasonable.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

SEOK WAI

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning breakfast was crowded as the area is quite secluded . A lot of varieties in the breakfast spread but the live station does not meet the standard of 5 stars hotel .
Stayed 4 nights in Mar 2025

10/10 Excellent

Lachezar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and accommodation. Breakfast need to be a bit more European/ Australian oriented. Prices at restaurants a bit high. We want to mention James, at the reception to say my big THANK YOU 🙏, for his help, support and great customer service! Looking for something particular, he did his best to help as. Again -big, big THANK YOU, James !!! The best customer assistant we ever met worldwide !
Stayed 5 nights in Mar 2025

4/10 Poor

EUNJUNG

Traveled with family
Liked: Room comfort
Disliked: Staff & service

not good

Overall, it is worse than Shangri-La Cebu Mactan. The sunset isn't particularly spectacular, but it's acceptable. Breakfast is not tasty. The staff are not friendly.
Stayed 7 nights in Dec 2024

10/10 Excellent

JIANFENG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good facilities, really enjoyed
Stayed 2 nights in Jan 2025

10/10 Excellent

Ulemj

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Karl Mattias

Stayed 4 nights in Dec 2024

10/10 Excellent

WONSUK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Martina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just excellent. Also, great for those who bring their children.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kok

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

DONG HYUN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

HANAFI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Nicholas James, Littleton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have traveled the world many times. Over 1,000,000 miles in the air last I checked. I have stayed in slums and I have stayed in resorts. This is the best place I have stayed by far and for a great price. The food was great, staff was very friendly and attentive, all spoke English pretty well. The room service was divine and the buffets were insanely assorted and delicious. It is a short boat ride to different islands for snorkeling and water activities. Additionally if you upgrade you get access to free food and alcohol for afternoon tea and adults time in the restaurant. They also have so many activities for children and you can drop your child around 11am and have that romantic vacation you have been wanting while your kids play.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service and good ambience, will visit next year - keep up the good work
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in Tanjung ocean view which got nice sunset view. All staff- room service, breakfast room , pool area, are all excellent. Check in was good, got upgrade . Pool was very old but maintained very well and clean. Beach area was not that good. Breakfast got everything, fresh juice, fruits pomelo etc. noodle sections. As mentioned before by others late check out is not allowed even when hotel is less than a third full. We were given “ star lounge access for staying on but as mentioned by others nothing in there except toilets.
Stayed 3 nights in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
We loved the property with one exception: despite complaining nothing was done about the fact that we had only cold water in the shower for four days.
Stayed 4 nights in Oct 2024

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