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Mandarin Hotel

2.0 star property
Hotel with a conference center, a short walk to Suria Sabah Shopping Mall

Choose dates to view prices

Photo gallery for Mandarin Hotel

1 bedroom, desk, blackout drapes, iron/ironing board
Lobby
Exterior
Junior Suite | View from room
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 136 & 138, Jalan Gaya, Kota Kinabalu, Sabah, 88000
  • Gaya Street Sunday Market
    ‪2 min walk‬
  • Suria Sabah Shopping Mall
    ‪6 min walk‬
  • Imago Shopping Mall
    ‪19 min walk‬
  • Kota Kinabalu (BKI-Kota Kinabalu Intl.)
    ‪8 min drive‬

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Room options

View all photos for Junior Suite

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Suite

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Single Room

  • 118 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

1 bedroom, desk, blackout drapes, iron/ironing board

Family Room

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior King Room

1 bedroom, desk, blackout drapes, iron/ironing board

Superior King Room

  • 150 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Twin Room, 2 Twin Beds

  • 131 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, desk, blackout drapes, iron/ironing board

Standard Single Room

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Room

  • 138 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Room

  • 128 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, No Windows

Superior Room, No Windows | 1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 149 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Queen Room with No Window

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Queen Room with No Window

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior King Room

1 bedroom, desk, blackout drapes, iron/ironing board

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

1 bedroom, desk, blackout drapes, iron/ironing board

Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Standard Queen Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior King Room with No Window

1 bedroom, desk, blackout drapes, iron/ironing board

Superior King Room with No Window

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

1 bedroom, desk, blackout drapes, iron/ironing board

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard King Room

1 bedroom, desk, blackout drapes, iron/ironing board

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, desk, blackout drapes, iron/ironing board

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, desk, blackout drapes, iron/ironing board

Junior Suite

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Kota Kinabalu

Located in Downtown Kota Kinabalu, Mandarin Hotel is next to Api Api Night Food Market Gaya Street and Gaya Street Sunday Market. This 81-room hotel welcomes guests with conveniences like free in-room WiFi, free airport drop-off, and a conference center.

What's nearby

  • Gaya Street Sunday Market - 2 min walk - 0.1 miles
  • Suria Sabah Shopping Mall - 6 min walk - 0.4 miles
  • Centre Point - 6 min walk - 0.4 miles
  • Jesselton Point Ferry Terminal - 11 min walk - 0.6 miles
  • Imago Shopping Mall - 19 min walk - 1.0 mile

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪The Royal Coconut - ‬2 min walk
  • ‪Kedai Kopi Yee Fung - ‬1 min walk
  • ‪Guan's Kopitiam 源茶室 - ‬1 min walk
  • ‪Kedai Kopi Yuit Cheong - ‬2 min walk
  • ‪Mizumizu Coffee - ‬1 min walk

About this property

Mandarin Hotel

Hotel with a conference center, a short walk to Suria Sabah Shopping Mall
Guests of Mandarin Hotel enjoy free WiFi in public areas, a conference center, and laundry facilities. Airport transportation is made easy with a free shuttle from the hotel to the airport (available on request). Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage.
All 81 air-conditioned accommodations feature a separate bedroom. Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms have hair dryers, bidets, and slippers. Coffee makers, free bottled water, and phones are other standard amenities.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free airport drop-off shuttle from 7:00 AM to 5:00 PM at scheduled times and on request

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the free airport drop-off service.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Mandarin Hotel Kota Kinabalu
Mandarin Kota Kinabalu
Mandarin Hotel Hotel
Mandarin Hotel Kota Kinabalu
Mandarin Hotel Hotel Kota Kinabalu

Frequently asked questions

Are free cancellation options available at Mandarin Hotel?

Mandarin Hotel provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see within easy reach of Mandarin Hotel?

This hotel is situated in Downtown Kota Kinabalu, just steps from Gaya Street Sunday Market and Api Api Night Food Market Gaya Street, and within a short walk of Suria Sabah Shopping Mall. You'll also find Kota Kinabalu Central Market and Kota Kinabalu Esplanade less than a mile away.

Is there parking available at Mandarin Hotel?

No, there isn't parking at this hotel.

Does Mandarin Hotel have a casino on the premises?

No, Mandarin Hotel doesn't have a casino.

Is there an indoor pool at Mandarin Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Mandarin Hotel?

Couples staying at this hotel will value amenities like slippers, city views in some guestrooms, as well as a 24-hour front desk.

Are there hot tubs at Mandarin Hotel?

No, there isn't a spa tub at this hotel.

Does Mandarin Hotel feature a restaurant that includes a breakfast menu?

No, Mandarin Hotel doesn't have a restaurant that serves breakfast.

Will Mandarin Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Mandarin Hotel.

Does Mandarin Hotel have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mandarin Hotel?

The closest major airport to Mandarin Hotel is Kota Kinabalu Intl. Airport (BKI), which is 5.8 mi away (16 minutes by car).

Can I book a room with a balcony at Mandarin Hotel?

No, there aren't any guestrooms with balconies at Mandarin Hotel.

Mandarin Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 87 out of 234 reviews
Rating 8 - Good. 107 out of 234 reviews
Rating 6 - Okay. 31 out of 234 reviews
Rating 4 - Poor. 7 out of 234 reviews
Rating 2 - Terrible. 2 out of 234 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Stayed 1 night in Dec 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was walkable distance. Despite it being crowded on the weekend due to some market....still could sleep well.....it was a good trip. Will definitely stay here again. Good for solo travellers as it was an option for a single bed.
Stayed 2 nights in Sep 2024

6/10 Okay

Scot

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Ok hotel centered on old area of kota kinabalu. Staff was very nice. Room was average with some updates. Has refrigerator but also has slot that room key must be inserted in for electricity to work. When you take key and leave room refrigerator has no power. Why have refrigerator? Hotel was quiet but hallways smelled like cigarettes. I think there are better choices in KK at this price point.
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, Great Location

Walking distace from main pier and bus station. Not far ride from airport. Staff were all wonderful. Would stay again 100%.
Stayed 2 nights in Jan 2024

6/10 Okay

Chi

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Basin tap is tight and the toilet roll is far to reach
Stayed 3 nights in Oct 2023

10/10 Excellent

Florine

10/10 Excellent

THRUVARASU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing as the staff and front desk were more than friendly
Stayed 2 nights in May 2020

8/10 Good

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Comfortable and Clean Hotel.

We really enjoyed our stay here,the rooms were spotlessly clean and the staff were very helpful and friendly. Lots of restaurants and shopping around this area, would definitely use the hotel again. use again.
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Aug 2019

8/10 Good

WAI LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A bit disappointed this time

Location - Excellent Staff - friendly Cons - room a bit dusty and no hot water shower for room 9416.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Location is good but too noisy even we closed the windows, and someone ate durian in the hotel.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service ok
Stayed 1 night in Sep 2019

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the city center (Jetty, waterfront, night market, good restaurants). The staffs were very nice and happy to switch rooms for us upon request. Room view was not very nice, though, but admittedly it is hard to find a good view with how buildings in KK are placed.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soundproofing between rooms is very poor. Other than that, the room is clean and comfortable. The location of the hotel is awesome. The staff are very friendly and attentive.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2019

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect KK base!

The Mandarin was the perfect location, the staff were all lovely - so friendly and helpful. I had the pleasure of meeting the manager who gave me some great advice, I booked for 2 nights and stayed for 3! If you need a comfortable base in KK because you’re out exploring then this is perfect. Small, compact but perfect for me a solo traveler wanting to spend my days exploring. My bed was very comfortable and the shower was lovely!
Stayed 2 nights in May 2019

8/10 Good

Megan, USA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good- walking distance to markets, waterfront, ferry etc. Staff is very nice. The rooms are a little small and feels cramped and the window is small, but the bathroom is very modern and excellent.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Great place to stay if you're here for Borneo Marathon. Shuttle bus pickup point is a walking distance away. Additional bonus, free transport from Hotel to Airport on checkout day. Lots of activities around the hotel area, walking distance to Gaya Street.
Stayed 1 night in Apr 2019

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easter 2019 stay

It was good. Location next to alot of great food and mall. Except late night karaoke and friday pasa malam and Sunday mkts either keeps us awake or wakes us too early.
Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service

Yun

Very good location for food
Stayed 1 night in Apr 2019

8/10 Good

Yew Shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
We can heard our next room talking or playing radio... Bit noisy and disturb sleep time
Stayed 3 nights in Mar 2019

10/10 Excellent

lilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is great - close to shops and restaurants.
Stayed 2 nights in Mar 2019

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top place

Bang in the middle of KK and a wonderful place to stay.Basic but lives up to and excedes the services it provides.Full of smiles and helpful staff.
Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff so friendly, clean room, strategic location
Stayed 3 nights in Jan 2019