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Recent guest reviews

I enjoyed the tranquillity, I felt safe. The staff were friendly. However did not appreciate the fact that I never received any receipt for the room services that was given and the prices did not correlate to those of the menu.

My experience at Hotel Four Seasons in Kingston was great.

The staff was amazing , the grounds were well kept .The Front Desk staff made me feel welcomed everyone said Hi with bright smiles. I checked out and was waiting for my ride and the staff member brought me a bottle of water. They all made me feel special

Everything was Great. Staff was so. Pleasant They all let you felt very Welcom Thanks for a wanderfull Stay

the service was excellent, so was the staff. The hotel was nice and clean.

The scenery of the pool. I would've taken a swim however kids were in it. The shower was nice and the bed was comfortable.

The property was clean and the staff was friendly. I had a 2nd floor room in front of the pool and I was skeptical about possible noise from guests in the pool but with the balcony door closed I didnt hear anything. I didn't have the breakfast that they served because I slept in

Fruit trees, room was great, food served was great Pool a bit small

the location was excellent the entire staff was hospitable during my stay. I am planning to return to Four Seasons Hotel 2020

Beautifull mangoes trees all around the property. Its a most beautiffull seen

I liked the willingness of tbe staff to be of assistance and do what they could to make whatever I was doing better... The food at the restaurant was delicious and very reasonably priced... The staff participation with the guests was refreshing sight... Every day was enjoyable there...

Friendly staff , the hotel was very clean and comfortable with AC and cable television.

Well kept hotel and friendly staff Continental breakfast not full one . 1Pool and 1pool with jets not hottub Would stay there again

Pleasant and comfortable stay. Staff was very friendly. Continental Breakfast was a joke but the Jamaican breakfast was very good.

The staff really made me feel welcomed. The room was beautiful and very mordernized. The option of going to the pool or jacuzzi was a plus. The gate sercurity made me feel safe. They way they operated the front gate to let people in and out.

Nice Hotel, second time staying first time was better because i stayed in the new section, if you are considering staying at this hotel i recommend that you do not stay on the pool side needs renovations and bathroom is very tiny and uncomfortable, when dining make sure you have a server that truly understand the menu, what i ordered i didn't get and no adjustment was made to my bill. i had lunch from the buffet and it was good more visit to the line would have been helpful so that i don't have to overload my small plate.

had a great time staying at this hotel wonderful experience

18 Ruthven Road Kingston Saint Andrew

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 2 outdoor pools

Hotel Four Seasons places you within 2 miles (3 km) of popular sights like Emancipation Park and Devon House. This 114-room, 3-star hotel welcomes guests with 2 outdoor pools, free breakfast, and a 24-hour gym.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room, or enjoy a bite to eat at the onsite restaurant.


Rooms

The 114 air-conditioned accommodations feature balconies or patios and afford space to spread out with a separate bedroom. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free bottled water are also standard.


Property features

Guests staying at Hotel Four Seasons enjoy access to 2 outdoor pools, a 24-hour gym, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available 24 hours) for USD 35.00 per person one-way. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a spa tub, conference space, and a computer station.

Room options

Deluxe Room

2 Double Beds | 1 King Bed | Sleeps 4

Standard Room

2 Double Beds | 1 King Bed | Sleeps 2

Superior Room, Pool View

2 Double Beds | Sleeps 4

Guest reviews for Hotel Four Seasons

Everyone (12) Couples (2) Family (8)
4
Business Business

I enjoyed the tranquillity, I felt safe. The staff were friendly. However did not appreciate the fact that I never received any receipt for the room services that was given and the prices did not correlate to those of the menu.

By , from Bahamas on Jul 30, 2020

Review comment responded on Aug 3, 2020

Dear Valued Guest, Thank you for offering us a review on your stay. We value all our customers comments. We are happy that your stay was positively memorable. As we aim to make all our customers safe and comfortable a bill is printed for you upon request . Thank you for making us your preferred choice. We look forward to your next visit.

4
Partner Couples Family

My experience at Hotel Four Seasons in Kingston was great.

By on Dec 10, 2019

Review comment responded on Dec 10, 2019

Dear Valued Customer, We thank and appreciate you for taking the time to offer us a review of your stay. We are also happy you found comfort with our location. We value all our customers comments and are happy our team contributed in making your stay a positive and memorable one. We are delighted to have been of service to you despite your preference to be Anonymous. Thank you for making Hotel Four Seasons your preferred choice, we look forward to your next visit as we proudly represent our tagline “Tradition of Excellence”

5
Everyone

By on Nov 25, 2019

Review comment responded on Nov 25, 2019

Dear Valued Guest, While you prefer to remain Anonymous, We thank and appreciate you for taking the time to offer us a review of your stay. The grades given to us by you suggest your stay was a positive and memorable one. We are delighted to have been of service to you and thank you for making Hotel Four Seasons your preferred choice.We look forward to your next visit as we proudly represent our tagline “Tradition of Excellence”

5
Everyone

The staff was amazing , the grounds were well kept .The Front Desk staff made me feel welcomed everyone said Hi with bright smiles. I checked out and was waiting for my ride and the staff member brought me a bottle of water. They all made me feel special

By on Oct 26, 2019

Review comment responded on Oct 28, 2019

Dear Valued Guest, We thank and appreciate you for taking the time to offer us a review of your stay. We value all our customers comments and are happy our team contributed in making your stay a positive and memorable one. We are delighted to have been of service to you and thank you for making Hotel Four Seasons your preferred choice, we look forward to your next visit.

5
Family

Everything was Great. Staff was so. Pleasant They all let you felt very Welcom Thanks for a wanderfull Stay

By on Oct 9, 2019

Review comment responded on Oct 9, 2019

Dear Franklyn, Thank you for taking the time to offer us a review on your stay. We note your comments and are happy that most of your expectations are met. Thank you for making us your preferred choice. We look forward to continue serving you during your stay as we aspire to make your visit positively memorable

5
Family with small children Family

the service was excellent, so was the staff. The hotel was nice and clean.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Dear Valued Guest, We thank and appreciate you for taking the time to offer us a review on your stay We value all our customers comments and are happy our team contributed in making your stay a positive and memorable one.We are delighted to have been of service to you and thank you for making Hotel Four Seasons your preferred choice, we look forward to your next visit.

4
Everyone

By on Aug 31, 2019

Review comment responded on Sep 1, 2019

Dear Valued Guest, We appreciate you taking the time to offer us a review on your stay and we are indeed pleased that our staff contributed to your comfort. While you preferred not to be identified, your grade given to us suggests that you had a good encounter with our team. We anticipate your next visit and look forward to continue being of service to you. Thank you for making Hotel Four Seasons your preferred choice.

4
Family

The scenery of the pool. I would've taken a swim however kids were in it. The shower was nice and the bed was comfortable.

By on Aug 18, 2019

Review comment responded on Aug 18, 2019

Thank you for taking time to offer us a review on your stay. We are delighted to know that you had a good encounter and your expectations were met. We anticipate your next visit and look forward to being of service to you. Thank you for making us your preferred choice. Best Regards, Guest Relations Asheika Gray

4
Partner Couples

The property was clean and the staff was friendly. I had a 2nd floor room in front of the pool and I was skeptical about possible noise from guests in the pool but with the balcony door closed I didnt hear anything. I didn't have the breakfast that they served because I slept in

By on Jul 31, 2019

Review comment responded on Jul 31, 2019

Dear Valued Guest, Thank you for offering us a review in your stay. We value and appreciate all our customers comments. We are happy that we made you comfortable during you stay and appreciate you making us your preferred choice. On your return please remember that we do and are happy to offer our customers "wake up calls.” This is done via our operator once you dial "o" and request same hence on your next visit please do not oversleep and miss our delicious breakfast.We look forward to your next visit

5
Family Family

Fruit trees, room was great, food served was great Pool a bit small

By on Jul 17, 2019

Review comment responded on Jul 17, 2019

Dear Nika, Thank you for offering us a review on your stay. We value and appreciate your comments. We are also happy that you like our ambiance. On our property are two pools which includes our JACUZZI POOL. Which for your comfort bubbles every evening from 3:00 p.m. Perhaps you had not visited both pools. I encourage you when you return to visit both pools where you have make an option for relaxing. Thank you for making us your preferred choice

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