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The hotel is close to the main golf club, around 5 minutes in the car, therefore suited our needs. The distance from the main town was a bit tedious though. The food was good, and reasonably priced, breakfast followed the usual formula, was good quality, and plentiful. Front desk staff friendly and obliging.
This hotel needs a major renovation. Rooms very sparse, outdated, lacking quality. Clean, but lacking anything resembling a decent hotel. Staff was very friendly and attentive but they can’t complete makeover of rooms we were not happy with. 2 small pillows on the bed, metal frames showing on bed frame. Nothing on the walls. No personality. Breakfast was good with good presentation. Multiple red couches in hallways. Space not utilized, beds uncomfortable, towels and bedding inferior quality. No A/C, and you have to request a fan.
We stayed for 2 nights , and we were very happy throughout. Our room was large, with view of the lake at sunset.Smashing, Check in very easy and friendly, without being ott. Dined in, excellent meal. Excellent staff,, 1 male/1 female. Great sleep, bed large and comfortable. Breakfast...full irish,,cannot beat it, lovely staff again. Dined in again the following night. Menu changed so great options. TAxi to and from hotel cost 11-12 euros plus tip.into Killarney, and back Saw no POOL, and no Shuttle as stated above Thanks for a great stay. Will call again
Stayed in this hotel on a Shearings break to Ireland. was pleased with everything , room was clean and comfortable, food was of a good quality( we were on a half board basis as prt of the package) Staff were extremely helpful. The only problem i can find is that it is too far out of Killarney as we had hoped to be able to visit some of the local music bars.
We stayed 3 nights there to explore the beautiful surroundings of the Ring of Kerry. The hotel itself seems more like an American Motel and is situated directly at the noisy road with lots of traffic. The room and hallways gave an 80'ies look, breakfast was somewhat plain and without much choice. Service seemed not too much motivated. We will not return, there are definitely better places to stay in the area.
I was stuck at the Innisfallen Hotel during a Trafalgar tour. The room did not match TripAdvisor or website photos. The decor was late 1980s with faded curtains and a punched wall. The TV was a tiny monitor on a cart. Table and chairs were straight from a hospital. The room felt institutional--as if we were patients--and there was a dusty smell in the room and hallway. The sheets and linens were clean. We requested two single beds. The room was set up for a couple, so I took the third bed the first night. The bed had springs that stuck out and popped. Sleeping was impossible. Our tour guide asked that they set up the room for two single people instead of a couple. When we returned after a day of touring, the two single beds were zippered together and covered with one sheet and duvet. A night manager came and reconfigured the room so we had two single beds. The bathroom had a fluorescent light that sputtered and blinked. There was mildew around the tub and chipped woodwork. The shower curtain clung to you as you showered. No bath mat was provided. Breakfast was spartan and had barely the basics (no scrambled eggs for example, only soft style fried eggs). No homemade jam, limited bread, no mushrooms and only one juice option. Do not stay at this hotel! If you can afford anything else, go there. I wasn't looking for a five-star experience, but providing a comfortable bed and good breakfast are minimal and important requirements that the Innisfallen Hotel did not meet.
Such a charming hotel! A little ways from the town centre but to me that was the best part! It was quiet clean and staff was friendly. Wifi didn’t work but that was ok. Enjoyed the somber serene facility.
We booked a suite for 3 nights and it was lovely, a double bed in one room with tea/coffee making facilities and a bathroom, in the connecting room there were 2 single beds, a sofa, a small kitchen with toaster/microwave and kettle and dining table and chairs. There was also a TV in both rooms. The rooms were great although I moved a lamp from the other room as the 2nd room had no bedside lamp and had to use a chair for a bedside table. All in all good rooms and a good sized bathroom. We found the staff were friendly and helpful, however, the food in the bar was not great and could do with improvement, particularly the pasta which tasted like it had been made with a cuppa soup. The pub next door was much better! Breakfast was the usual selection of cereals and cooked food and breads all of which tasted lovely. A nice surprise for the 2 teenagers was the pancake making machine a definite bonus! All in all we had a good stay particularly considering I thought it had a swimming pool which is does not but you can use the one in it's sister hotel about a 10 minute drive way so not very practical.
We had recently booked a one night at this wonderful hotel. The staff were super friendly and helpful. Our room wasn't to be ready until later that day, once we explained we had been driving for hours the lady at reception got us another room. A beautiful suite, clean, elegant, comfortable, amazing and spacious. We decided to stay another night it was so wonderful. The shower was fantastic, breakfast each morning was great!!! Fresh fruits, cereals and also a hot food buffet. An exceptional hotel and I'm sure we will definitely be back!!
Booked a suite but turned out to be more of a family room with a kitchen than a modern suite. It was separated by two doors that required you to carry your key to access either room. Meaning you had to leave the bedroom enter the main hallway and then enter a separate doorway for the kitchen. The bed in our room was not a double as advertised but two single beds pushed together. The bed was also not dressed properly and the room looks nothing like the pictures. We complained to the man that was at the front desk he said there was nothing he could do as there was no other available rooms. On hearing this the lady behind the desk corrected him and said there was plenty of rooms, we got moved to a standard room that had a double bed in it and we refunded €50 in the morning. We then tried the food in the reception. The tables were very sticky to the point that the beer coasters stuck to the table. I ordered the burger and I have to say it was very tasty. My partner ordered a bacon lettuce and grilled chicken wrap and recieved a southern fried chicken lettuce and red onion wrap. Which was ok but not what she ordered. The receptionist was very apologetic and told us that the pictures on the internet are missleading as they don't have enough of the suites that the advertise online available to give to everyone. She also stated she asked management to take down these pictures before which indicates we weren't the first to complain about this. The women behind the reception was the saving grace of this hotel. I would not recommend this hotel
Innisfallen Hotel places you within a leisurely stroll of Killarney National Park and Lough Leane. This 64-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.
In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served each morning for a fee.
The 64 rooms are soundproofed and have an array of amenities, including safes, phones, and ironing boards. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also standard.
At Innisfallen Hotel, guests have access to free WiFi in public areas, a meeting room, and free newspapers. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include laundry facilities, wedding services, and a fireplace in the lobby.