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Burlington Hotel, Best Western Premier Collection

4.0 star property
Victorian hotel with bars and a 24-hour front desk
VIP Access

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Photo gallery for Burlington Hotel, Best Western Premier Collection

Exterior
2 bars/lounges, cocktail bar
1 bedroom, premium bedding, in-room safe, individually decorated
British cuisine
Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Leas Cliff Hall
    ‪7 min walk‬
  • Folkestone Beach
    ‪3 min drive‬
  • Folkestone Harbour
    ‪3 min drive‬
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Small Room)

9.0 out of 10
Wonderful
(16 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 410 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Double Bed, Standard Room, Free High Speed Internet, Compact Room, Non-Smoking

1 bedroom, premium bedding, in-room safe, individually decorated

1 Double Bed, Standard Room, Free High Speed Internet, Compact Room, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

  • Sleeps 2
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite-1 King Bed, Non-Smoking, Sitting Area

1 bedroom, premium bedding, in-room safe, individually decorated

Suite-1 King Bed, Non-Smoking, Sitting Area

  • Sleeps 2
  • 1 King Bed

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2
  • 1 Double Bed

Suite

  • Sleeps 2
  • 1 King Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Folkestone

Burlington Hotel, Best Western Premier Collection places you next to Lower Leas Coastal Park and within a 5-minute walk of Leas Promenade. This 58-room, 4-star hotel welcomes guests with conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Lower Leas Coastal Park - 2 min walk - 0.1 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Beach - 3 min drive - 1.2 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬10 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬11 min walk
  • ‪Butty's - ‬9 min walk
  • ‪Keppels Bar - ‬2 min walk
  • ‪The Radnor Arms - ‬10 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Victorian hotel with bars and a 24-hour front desk
Guests of Burlington Hotel, Best Western Premier Collection enjoy access to free WiFi in public areas, meeting rooms, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a terrace.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, portable fans, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Slovak, Spanish

Similar properties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

What is there to do around Burlington Hotel, Best Western Premier Collection?

This hotel is located in Folkestone, just steps from Leas Promenade and Lower Leas Coastal Park, and within a short walk of Sandgate Beach. You'll also find Leas Cliff Hall and Leas Lift less than a mile away.

Is there parking available at Burlington Hotel, Best Western Premier Collection?

Yes, there is accessible parking available.

Does Burlington Hotel, Best Western Premier Collection have a casino on the premises?

No, Burlington Hotel, Best Western Premier Collection doesn't have a casino.

Is there an indoor pool at Burlington Hotel, Best Western Premier Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Burlington Hotel, Best Western Premier Collection?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as 2 bars.

Does Burlington Hotel, Best Western Premier Collection have a hot tub?

No, this hotel doesn't have a spa tub.

Does Burlington Hotel, Best Western Premier Collection have a restaurant that serves breakfast?

Yes, Burlington Hotel, Best Western Premier Collection serves a full breakfast for a surcharge each morning at Bay Tree Bar and Grill.

Does Burlington Hotel, Best Western Premier Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burlington Hotel, Best Western Premier Collection for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Burlington Hotel, Best Western Premier Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Burlington Hotel, Best Western Premier Collection?

No, you won't find guestrooms with balconies at Burlington Hotel, Best Western Premier Collection.

Does Burlington Hotel, Best Western Premier Collection have a wedding venue on site?

Take advantage of the wedding venue at Burlington Hotel, Best Western Premier Collection if you plan to say "I do" during your trip.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 547 out of 1008 reviews
Rating 8 - Good. 327 out of 1008 reviews
Rating 6 - Okay. 92 out of 1008 reviews
Rating 4 - Poor. 26 out of 1008 reviews
Rating 2 - Terrible. 16 out of 1008 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

What a beautiful hotel, we had a very comfortable one night stay with our dog and would return in a heartbeat.
Stayed 1 night in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Small double but fine for overnight very clean and the comfiest bed lovely well kempt old grand seaside hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Myfanwy

Liked: Cleanliness, staff & service, property conditions & facilities
Had a really lovely stay at this hotel, staff were friendly and helpful and the hotel was clean and very nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a lovely part of Folkestone with wonderful walks & scenery
Stayed 1 night in Mar 2025

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stop for tunnel

Stopped off on way to channel tunnel, so handy, lovely spot with nice elevated promenade walks. Lovely breakfast. Would definitely stay here in future & will recommend it to friends.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theatre night.

A good base for seeing a show at the Leas Cliff Hall and lunch at the Rock Salt.
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Traveled with family
Liked: Cleanliness, amenities
The staff were very thoughtful and caring. I liked the interior design.
Stayed 1 night in Mar 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic service

There was a little hiccup on our room reservation but the reception staff resolved it without any problem and very much to our satisfaction. This is our second visit to the Burlington and we have always found the staff more than attentive to our needs or requests. They all should be highly commended with special reference to Romin. He is a credit.
Stayed 2 nights in Mar 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Stayed 2 nights in Mar 2025

8/10 Good

Kirstin

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

4/10 Poor

Adam

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Poor service

I pay for double room extra £40 during my booking and still end up with 2 single bed very poor service from both parts hotel.com for charging extra and from hotel of absolutely not willing to receive this. I will really consider using booking directly from now on as very unhappy with the service received and no way of complaining.
Stayed 1 night in Mar 2025

10/10 Excellent

deborah

Traveled with partner
We stay often at this hotel. Never disappoints
Stayed 1 night in Mar 2025

10/10 Excellent

RMLFS

Stayed 1 night in Feb 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

We booked this hotel based upon the reviews as we were visiting a friend in the area and needed somewhere to stay. The hotel is in a great location very close to the top of raised promenade. There isn’t a lot of onsite parking, however there is free onsite parking close by which we used. Upon check in we were greeted by Mark who was so friendly, knowledgable, and instantly made us feel like we had made a good choice with his excellent customer service. This is a pet friendly hotel, which is the main reason why we chose to stay here as we had an our doggo with us. There is is £20 per night surcharge which seems weird because presumably this is for the enhanced cleaning, so the number of nights is irrelevant- just charge for the stay otherwise it becomes bad value for pet owners and drives them towards better value options, such as AirBnB, which we don’t want. Our room was a large disabled access room on the ground floor, which meant it had a huge bathroom, which sadly didn’t have a bath despite the enormous amount of space, and definitely could have still been classed as accessible. We were at the side of the hotel so the view was into next door but that didn’t really bother us. The decor was pleasant and the bed comfortable. The bed did have a spring base which squeaked sometimes when you moved, so this could do with some WD40! Overall, the hotel is well located, with comfortable rooms and delightful staff who really seem to care about your stay.
Stayed 2 nights in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and room. About 20/30min stroll to harbour. Only issue was shower was broken so had to hold it.
Stayed 1 night in Feb 2025

10/10 Excellent

megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute after our air bnb let us down and it was great
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely, and the food was great! Thank you.
Stayed 1 night in Feb 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Lorraine

Traveled with family
Had a lovely stay at this hotel. We had a funny smell in our room . We went to reception and was given the choice of two other rooms. The staff were excellent..we had dinner in the evening and breakfast in the morning and the service and food was delicious. There wasn’t much opened around the area as it seems most places closed on a Sunday earlier.
Stayed 1 night in Feb 2025

10/10 Excellent

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

mathew

Great team working at the Burlington

The staff make this hotel what it is, everyone is exceptional
Stayed 1 night in Jan 2025

10/10 Excellent

des

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value for money .
Stayed 1 night in Jan 2025