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Burlington Hotel, Best Western Premier Collection

4.0 star property
Victorian hotel with bars and a restaurant
VIP Access

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Photo gallery for Burlington Hotel, Best Western Premier Collection

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Staircase
Suite, 1 King Bed, Non Smoking | Exterior
Premium bedding, in-room safe, individually decorated
Dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

View in a map
3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Place, Sandgate Beach
    ‪3 min walk‬
  • Place, Leas Cliff Hall
    ‪7 min walk‬
  • Place, Folkestone Harbour
    ‪3 min drive‬
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 200 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

Deluxe Suite, 1 King Bed, Non Smoking (View) | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room, Cozy Room

  • Sleeps 2

1 Double Bed, Standard Room, Free High Speed Internet, Comfort, Non-Smoking

  • Sleeps 2

View all photos for Suite-1 King Bed, Non-Smoking, Sitting Area

Premium bedding, in-room safe, individually decorated

Suite-1 King Bed, Non-Smoking, Sitting Area

  • Sleeps 2

Suite

  • Sleeps 2

Semi Double Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

About the neighborhood

Folkestone

Burlington Hotel, Best Western Premier Collection places you next to Lower Leas Coastal Park and within a 5-minute walk of Leas Promenade. This 58-room, 4-star hotel welcomes guests with conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Lower Leas Coastal Park - 1 min walk - 0.1 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Beach - 3 min drive - 1.2 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪The Radnor Arms - ‬10 min walk
  • ‪The Chambers - ‬11 min walk
  • ‪Subway - ‬14 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Victorian hotel with bars and a restaurant
Guests of Burlington Hotel, Best Western Premier Collection enjoy access to free WiFi in public areas, meeting rooms, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a terrace.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, portable fans, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
9.0 out of 10, Wonderful, 998 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

What is there to do around Burlington Hotel, Best Western Premier Collection?

This hotel is located in Folkestone, just steps from Leas Promenade and Lower Leas Coastal Park, and within a short walk of Sandgate Beach. You'll also find Leas Cliff Hall and Leas Lift less than a mile away.

Is parking available on site at Burlington Hotel, Best Western Premier Collection?

Yes, there is accessible parking available.

Does Burlington Hotel, Best Western Premier Collection have a casino on the premises?

No, Burlington Hotel, Best Western Premier Collection doesn't have a casino.

Is there an indoor pool at Burlington Hotel, Best Western Premier Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Burlington Hotel, Best Western Premier Collection?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as 2 bars.

Are there hot tubs at Burlington Hotel, Best Western Premier Collection?

No, this hotel doesn't have a spa tub.

Does Burlington Hotel, Best Western Premier Collection have a restaurant that serves breakfast?

Yes, Burlington Hotel, Best Western Premier Collection serves a full breakfast for a surcharge each morning at Bay Tree Bar and Grill.

Does Burlington Hotel, Best Western Premier Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burlington Hotel, Best Western Premier Collection for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Burlington Hotel, Best Western Premier Collection have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Burlington Hotel, Best Western Premier Collection?

No, there aren't any guestrooms with balconies at Burlington Hotel, Best Western Premier Collection.

Does Burlington Hotel, Best Western Premier Collection have a wedding venue on site?

Take advantage of the wedding venue at Burlington Hotel, Best Western Premier Collection if you plan to say "I do" during your trip.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 1008 reviews
Rating 8 - Good. 303 out of 1008 reviews
Rating 6 - Okay. 77 out of 1008 reviews
Rating 4 - Poor. 27 out of 1008 reviews
Rating 2 - Terrible. 14 out of 1008 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stuart

Stayed 1 night in Oct 2025

10/10 Excellent

Tsz Yam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 1 night in Oct 2025

10/10 Excellent

Denis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. will come again.
Stayed 1 night in Oct 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was lovely and spacious offering a very relaxing experience. The bathroom with double shower and double ended bath was a very welcome surprise. We didn’t want to leave the room it was that nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Paul

Stayed 2 nights in Oct 2025

6/10 Okay

Charles

Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, room comfort
Lovely old property. Floors creaked but otherwise quite quiet. Staff were friendly. We didnt eat there so can't comment on the food. Very close to the seafront & walked along there to the main town, which only took about 20 minutes. Would stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

Shaun

Stayed 1 night in Oct 2025

10/10 Excellent

Yas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff. it was a very short stay but all good and would come again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, spacious room with four poster bed, sitting area and a huge bathtub. Overlooked a park so very peaceful. Bathroom was huge with double sinks and a walk in shower. Best night’s sleep I’ve had in a hotel room for many years! Would definitely return and stay longer next time!
Stayed 1 night in Oct 2025

8/10 Good

Sunit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff got a room ready for us to use earlier than the check in as we needed to change for a wedding. Manager went out of his way to make us sandwiches as we arrived when the restaurant was closed. The staff truly went out of their way to ensure we had a comfortable stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay from the beginning, reception staff friendly and attentive. The room was beautiful, and very cosy (four poster bed). It was old fashioned in style but I think that was the point, and it works very well. It was a lovely mix of modern and old. The bathroom was huge, and still had original plumbing features (vintage taps etc) but were brilliantly preserved. Easy to get a taxi into Folkestone harbour (5 pound each way). Not a lot of parking but there is free parking a 2 minute walk away. We absolutely loved Folkestone and said we would come back, and we wouldn’t stay anywhere else but the Burlington.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were a good size and very clean. Staff were great. Amazing location if you like it quiet and walks by the sea. Main shopping area is also only a short walk away Had a fantasic time.
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Rosalind, Carshalton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the receptionist was very friendly and helpful. He told us that parking is very restricted at the front of the hotel if you arrive later. However you can park in the road at the side of the hotel for free unless you are happy to pay £7.50 for a parking permit per night in the permit bays. We hadn’t pre-booked breakfast because we thought we could use our Expedia gold rewards of 20% off food but apparently breakfast isn’t included in that offer. However we were informed on arrival that it would be cheaper if we paid upfront rather than the next day. We stayed one night in a comfort room which was clean and comfortable. Breakfast was either buffet or order freshly cooked and plenty of choice on offer. Again the were staff very helpful and attentive.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and so helpful cleaning staff were so good
Stayed 3 nights in Sep 2025

8/10 Good

CLARE, Newtown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old Victorian house converted into hotel- make sure you take the right elevator as two sides do not connect! Room was clean well appointed ( including a fan) for a warm night) and I was given my tub/ shower combo as ai had requested. Shame the water was not hot when I returned to my room at 11 pm. Breakfast very good with choices off menu and buffet for 14£ if booked night before. Lovely bar with excellent cocktails.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Stayed 3 nights in Sep 2025

10/10 Excellent

Roger, Bath

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room. Pet-friendly.
Stayed 1 night in Sep 2025