Burlington Hotel3.0 out of 5.0
Recent guest reviews
Good sized rooms, clean comfortable and nicely decorated. They are in the middle of renovations, but this does not intrude on the stay. Main restaurant was closed, but the menu was still more than adequate - and nicely cooked and presented. The real story here are the staff. Every request we put (and we had dogs, dietary problems and a couple of other issues) was met with a cheerful "yes" and a solution! Because of the dogs, we could not eat in the restaurant. No problem, they would make us up a table in the bar. Or the hall. Or the garden. We needed a special meal. No problem, chef would do that - came out spot on time. It made for a very pleasant stay.
BegBugs, mice, out of date food and dirty hotel. Would advoid at any cost. Retain staff wages and threaten people. Members of management rude and perverts. WOULDN'T EVER STAY HERE!! Have informed local authority..
We stayed 1 night due to having an early morning train to France. The hotel is undergoing some renovation to fully restore its Victorian grandeur, but what an amazing place. The bedroom and ensuite were huge and spotlessly clean. We were accompanied by our dog and he was delighted by the treats, bed and water bowl awaiting him, just a few little touches that go such a long way to enhance the stay! Breakfast was lovely with locally sourced products and a fantastic range of freshly squeezed juices - try the berry zinger to really set you up for the day! The staff were all really friendly and helpful, going that extra mile to make us feel welcome. The car park was good with generous parking bays and additional roadside parking available. The hotel is located 1 minute away from the sea on a quiet residential street. The seafront is beautiful, we just wish we'd had more time to walk alonng the shore before setting off! We'll do that next time because we will definitely be coming back to this hidden gem that provides amazing vale for money and the warmest welcome.
We were married at The Burlington Hotel on 17 June 2017 and were so pleased that we chose to be married here. Prior to our big day we had meetings with Joanne, our wedding coordinator, who listened to our ideas, gave us welcome advice, and ensured that our day went smoothly. The room that I stayed in the night before my wedding and used to get ready in, together with my bridesmaids,on my wedding day was perfect. At one point I think there were at least a dozen people in the room and there was still plenty of room to move about. Our wedding reception was amazing, food was excellent and Andy, the restaurant manager, and his waiting staff worked very well together and ensured that all our guests were looked after. My husband and I stayed at the Burlington Hotel on the night of our wedding. Our room was fantastic and fruit, chocolates and a bottle of bubbly had been left for us which was a very nice touch. We both would thoroughly recommend the Burlington as a wedding venue and thank all the staff for their contribution in making our day perfect.
Reunion in Folkestone requiring a room overnight and we chose the Burlington. The check in Receptionist Clive was very welcoming and we were delighted with our bedroom with an amazingly comfortable bed - all very modern and tasteful. Beautiful roomy bathroom and window with a glimpse of the sea was a great bonus! Despite a few areas undergoing a refurbishment, we could not have asked for a more comfortable, friendly and enjoyable hotel for the night. We ate a pie and mash in the Bar and Alvaro served us and was amazing as were Chloe and Suresh - chatty, helpful and very professional. Thank you to all you wonderful staff! The breakfast was excellent and I'm sure the move to the new dining room will be an added bonus! I would recommend the hotel highly as with its Victorian grandeur and elegance, it was truly a most enjoyable night in Folkestone and we plan on returning!
Can not fault the price, stayed over night because we had an early train to France. So a little more time in bed. Worked lovely. The Euro tunnel less than 15 minutes drive. 👍 Hotel is very big and dated, bedroom on the other hand, large clean and modern. Back to the hotel it seem to be stuck in 70s. So could do with a facelift. Same as the bar which wasn't really inviting. Nothing really wrong but just could do with bit of cheering up. In summery, good for a over night stay but wouldn't want to spend a week there. Didn't eat so don't know about the food on offer. I would stay there again the next time I travel to France.
We stayed her for a night, whilst on the way to France. The hotel is nice enough and is very close to the beach front and Folkestone town centre. Was also only a short drive to the Eurotunnel. Grounds of the hotel are nice, but the double room was a little on the small side. The decor could use a bit of updating. Was during the heat wave, but sadly no A/C, but were provided with a fan, which was too loud to use in the night. Nice enough for a quick stop.
We stayed here as part of a coach party a few weeks ago. We were looked after very well. The rooms were spotlessly clean, with comfy beds & nice decor. The evening meal with really tasty with lots of choice. Breakfast was also really good with plenty of it. And the service at meal times was faultless. A great stay all round.
Quite a nice hotel with friendly staff, clean rooms and comfy beds. Room 118 has a bit of a Faulty Towers door that someone has hung the worst way round, so you open the door and are 2' away from a corner of the room. If you have two bags, you need to put one down and go back for it once you've got past the comedy door! That said, the room was great and I'd stay again. But trust me, go out if you want a cooked breakfast!! £10.95 for warm food that shouldn't really be served. Fatty bacon that looks boiled not grilled and was very slimy. I passed on that. Dry sausages that hadn't been turned and we're only cooked on one side. Tasted like cardboard with a few herbs. I avoided the fried eggs as they looked nicely cooked but when you 'probed' them, they were so hard and rubbery like a bouncy ball, so I asked for a poached egg which was an option. Oh dear, two overcooked poached eggs were served swimming in water but I wanted egg so went in... I could not taste the egg at all as all I could taste was the vinegar they had been cooked in!! Tomatoes and beans were ok but how hard is opening a tin of beans. But the hash browns were under the same tin as beans and tomatoes so the steam had made them like sticky mush. There were 'bought in' pastries and cereals which wish I'd had instead but felt quite sickly after the cooked option that I gave up. I have genuinely had better cooked breakfasts from roadside vans for less than £3 and even motorway service station breakfasts put this place to shame. Seriously, go out for breakfast...
What a pleasure it was to stay at The Burlington, a delight in every way. First, I must comment on the welcome at reception. The three young ladies I met during my stay were cheerful, polite, informative and helpful in every way. In addition to that, they would always have a little chat and I looked forward to going through reception to talk to them. The hotel itself is amazing. I had a superior room and it was certainly that. Very recently refurbished, it had a four poster bed, lovely furnishings, an up to date en suite and fantastic shower. The room was big and had spectacular views over the Leas and the sea. There was a nice atmosphere in the bar and the restaurant was good, although the main restaurant is being refurbished at the moment but if it's done to the same high standards as the rest of the hotel there's nothing to worry about. The only downside was only being there for two days....it'll be longer next time!!
- Free WiFi in rooms and public areas
- Onsite dining
- Laundry facilities
- 24-hour front desk
Burlington Hotel places you within a short walk of Leas Cliff Hall and within a mile (2 km) of Folkestone Harbour. This 60-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Leas Lift and Folkestone Beach are also nearby.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served each morning for a fee.
Burlington Hotel's 60 rooms provide coffee makers and desks. TVs come with digital channels, and guests can stay connected with free WiFi. Rooms also include hair dryers.
Burlington Hotel features free WiFi in public areas, conference space, and express check-in. If you decide to drive, there's free offsite parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include express check-out, free newspapers, and laundry facilities.
Reviews from Trip Advisor
72% of guests recommend this hotelTotal of 986 reviews