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Burlington Hotel, Best Western Premier Collection

4.0 star property
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Premium bedding, in-room safe, individually decorated
Staircase
Premium bedding, in-room safe, individually decorated
Dock

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Business services
  • Bar

Explore the area

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3-5 Earls Avenue, Folkestone, England, CT20 2HR
  • Place, Leas Promenade
    ‪3 min walk‬
  • Place, Sandgate Beach
    ‪3 min walk‬
  • Place, Leas Cliff Hall
    ‪7 min walk‬
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 2 Twin Beds, Non Smoking

Comfort Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Comfort Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking (View)

Deluxe Suite, 1 King Bed, Non Smoking (View) | Premium bedding, in-room safe, individually decorated

Deluxe Suite, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, individually decorated

Comfort Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(17 reviews)
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 1 Double Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Non Smoking (Four Poster Bed, View)

9.0 out of 10
Wonderful
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 410 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Folkestone

Burlington Hotel, Best Western Premier Collection places you next to Lower Leas Coastal Park and within a 5-minute walk of Leas Promenade. This 58-room, 4-star hotel welcomes guests with conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.

What's nearby

  • Leas Promenade - 3 min walk - 0.2 miles
  • Sandgate Beach - 3 min walk - 0.2 miles
  • Leas Cliff Hall - 7 min walk - 0.4 miles
  • Folkestone Beach - 3 min drive - 1.2 miles
  • Folkestone Harbour - 3 min drive - 1.3 miles

Getting around

  • Folkestone Central Station - 15 min walk

Restaurants

  • ‪The Bouverie Tap - ‬9 min walk
  • ‪Juicius - ‬6 min walk
  • ‪Papas Fish & Chips - ‬11 min walk
  • ‪The Radnor Arms - ‬10 min walk
  • ‪The Firkin - ‬12 min walk

About this property

Burlington Hotel, Best Western Premier Collection

Guests of Burlington Hotel, Best Western Premier Collection enjoy access to free WiFi in public areas, meeting rooms, and conference space. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include express check-in, express check-out, and a terrace.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Electric kettles, portable fans, and laptop-compatible safes are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior detail
Holiday Inn Express Folkestone - Channel Tunnel by IHG
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,007 reviews
$73 nightly
The price is $88
Apr 13 - Apr 14
Total with taxes and fees
Holiday Inn Express Folkestone - Channel Tunnel by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Bay Tree Bar and Grill

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20.00 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Burlington Folkestone
Burlington Hotel Folkestone
Best Western Plus Burlington Hotel Folkestone
Best Western Plus Burlington Folkestone
Best Western Plus Burlington Hotel
Burlington Hotel Best Western Premier Collection
Burlington Hotel, Best Western Premier Collection Hotel
Burlington Hotel, Best Western Premier Collection Folkestone

Frequently asked questions

What is there to do around Burlington Hotel, Best Western Premier Collection?

This hotel is located in Folkestone, just steps from Leas Promenade and Lower Leas Coastal Park, and within a short walk of Sandgate Beach. You'll also find Leas Cliff Hall and Leas Lift less than a mile away.

How much does it cost to stay at Burlington Hotel, Best Western Premier Collection?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Burlington Hotel, Best Western Premier Collection on Mar 29, 2026 start from $89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Burlington Hotel, Best Western Premier Collection?

Yes, there is accessible parking available.

Does Burlington Hotel, Best Western Premier Collection have a casino on the premises?

No, Burlington Hotel, Best Western Premier Collection doesn't have a casino.

Is there an indoor pool at Burlington Hotel, Best Western Premier Collection?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Burlington Hotel, Best Western Premier Collection?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as 2 bars.

Are there hot tubs at Burlington Hotel, Best Western Premier Collection?

No, there isn't a spa tub at this hotel.

Does Burlington Hotel, Best Western Premier Collection have a restaurant that serves breakfast?

Yes, Burlington Hotel, Best Western Premier Collection serves a full breakfast for a surcharge each morning at Bay Tree Bar and Grill.

Does Burlington Hotel, Best Western Premier Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Burlington Hotel, Best Western Premier Collection for a fee of GBP 20.00 per pet, per night. The property also provides food and water bowls.

Does Burlington Hotel, Best Western Premier Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Burlington Hotel, Best Western Premier Collection?

No, you won't find guestrooms with balconies at Burlington Hotel, Best Western Premier Collection.

Does Burlington Hotel, Best Western Premier Collection have a wedding venue on site?

Take advantage of the wedding venue at Burlington Hotel, Best Western Premier Collection if you plan to say "I do" during your trip.

Burlington Hotel, Best Western Premier Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 1002 reviews
Rating 8 - Good. 282 out of 1002 reviews
Rating 6 - Okay. 79 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable room. Lovely en suite. Delicious bar meal
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old hotel with friendly, very professional staff. Clean, pleasant room with high ceiling, comfortable temperature. Bed was a touch hard for my taste, but thats the only criticism I had. Breakfast was nice and great value if booked with the room.
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was huge and spotlessly clean, comfy beds and lovely view Staff were lovely, in particular the bar and restaurant staff who went out of their way to get our dinner order in without a wait as they had a big booking for 28 people. We loved our stay and already planning to come back
Stayed 1 night in Dec 2025

6/10 Okay

Susan

Stayed 3 nights in Dec 2025

10/10 Excellent

Gilmour

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice relaxed stay
Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
Staff were really nice welcoming
Stayed 1 night in Dec 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities
We did a room upgrade, well worth it. Great reception for dogs. Great quality breakfast. Dogs can't come in the breakfast room but table is laid in the bar, which is nice with view over the garden. We like this hotel, bit more expensive but well worth it
Stayed 1 night in Dec 2025

10/10 Excellent

Wynter

Stayed 2 nights in Dec 2025

6/10 Okay

Jo

Liked: Cleanliness, staff & service, amenities
Place feels like it needs a refurb as it’s looking a bit tired. The mixer tap in our shower wasn’t working so water was very hot.
Stayed 1 night in Dec 2025

10/10 Excellent

kellie

Liked: Cleanliness, staff & service, amenities
I had a lovely stay here, the rooms seem to have been refurbished since my last stay. My room was beautiful Definitely recommend and a good price too
Stayed 1 night in Dec 2025

10/10 Excellent

Edwards

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean room, well kept. Unfortunately the breakfast was very disappointing, greasy and not quality ingredients. we are vegan/vegetarian and the plant based bacon was very greasy, only small half grilled tomato and almost burned sausage. it would be great to check for fresher ingredients
Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Stayed 1 night in Dec 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean, quiet and newly decorated room.
Stayed 1 night in Nov 2025

10/10 Excellent

Koren

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Nick

Liked: Cleanliness
Arrived late left early
Stayed 1 night in Nov 2025

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Things would have been fine, except we had the hotel book us a taxi in the morning to our train, to goon to Wales. When we were downstairs waiting at the arranged time and the car didn’t show, we asked the man at the front desk to call and check on the taxi. He kept saying no, to be patient and give it time. We explained we didn’t have time as the train wouldn’t wait and new tickets were £500. Both my boyfriend and I asked that he just call, and he just wouldn’t. Eventually when we were about to miss the train we said no, you need to call. He did - no taxi was booked as they promised it was the day before. Eventually we got another taxi, made it with 1 minute to spare. When I asked him why he refused our multiple reasonable requests to do the basic thing we needed (and that the hotel said they had already done), he just said “what do you expect me to do about it?” I expect you to call the company. He said what’s done is done and it’s not his problem. He was rude at check in as well, but we let that go. But this was too far and he just kept telling me off saying it’s not his problem. So honestly, ridiculous service and can seriously impede on your ongoing travel (no uber in area) because some guy who works at the front desk wants to decide what you should do as opposed to rational decision making. Unnecessary and lazy.
Stayed 1 night in Nov 2025

10/10 Excellent

brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall thanks
Stayed 2 nights in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff polite and helpfull.Good location just a little noisy in the morning with doors banging down the corridor.
Stayed 1 night in Nov 2025

8/10 Good

Barry

Stayed 1 night in Nov 2025

4/10 Poor

James

Business traveler
Liked: Staff & service
Dated room, poor shower quality, excellent staff.
Stayed 1 night in Nov 2025

8/10 Good

Adrian

Stayed 1 night in Nov 2025

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, amenities
The room was amazing, the nicest hotel room we have stayed in. Impressed with the hotel and reception staff were really helpful and friendly.
Stayed 1 night in Nov 2025

8/10 Good

Ken

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly and helpful. Great place to bring your dog with you.
Stayed 2 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this hotel was great from the clean rooms, looked like they have been spruced up ,to the great food good choice, great bar with good choice of snacks and food,all staff we're excellent and could not do enough for you ,everything i want from a hotel stay , Absolutely recommend staying here ,thankyou all, will stay here again in the future im sure.
Stayed 2 nights in Nov 2025