The housekeeper should have checked with the front desk to know that I had arranged for a later checkout -- before knocking on my door to remind me about the checkout time. She didn't seem friendly at all.
It's noise. People next door was coming in an out with a noise door. Couldn't sleep the entire night. Not recommended.
2 door locks broken, everything was dirty, walls, sheets
You can tell that the hotel has been remodeled but it was rushed, it's right next off the main road so there's a lot of noise and you can hear it inside the units, the back parking lot area was dimly lit and in the early mornings there was loud bangs on the doors and people yelling. The staff was friendly and honestly for the price that I paid it was still a good deal and you're right next to a bunch of restaurants.
I have stayed at this hotel several times. This was the worst stay! I wonder how well cleaned my room was. I found several black stickers stuck al over the furniture and walls. There was a container of black pasty stuff on the floor by the bed. I walk from the bathroom across the room and the bottom of my feet turned black from the dirt on the floor. The sink did not drain well. The door to the clothes cabinet had fallen off, the hinges were sticking out and the door was just shoved between the cabinet and the table. The table was sticky. The bed was the only thing that looked clean but I wonder how clean it was. When I reported everything to the front desk I was told she would report it to maintenance. She interrupted me and did not really even listen to my list of complaints. I was never given an apologize for the condition of the room either. Ugh!
The rooms were nicer than the looks of the outside. Everything was fine. It is really close to a big busy street so really noisy in the front but less so in the back where I was. There we no amenities because of the pandemic so that is understandable. The room next to me had a lot of company coming and going.
Bathroom exhaust fan caked in dust and also dusty lampshades. Super loud AC.
Staff where friendly and very helpful. The room was clean and it had some updates. I would stay there again.
This Econolodge was adequate for the short stay we needed in the area. The breakfast was well stocked and the bed was comfortable.
This is a very pleasant place to stay. The room was clean, the bed comfortable and what I really need to comment on is the bathtub. It was wonderful. Spotlessly clean and just the right shape for a long soak after 11 hrs in the van, we didn't even stop to eat just gas and a quick run inside to "sit down" for a couple of minutes. Had a good nights sleep and we were ready to get back on the road.
Was my first time here and i really like it, very clean,economic and excellent service.
was just right for what we needed. very helpful staff
Was a very comfortable area. Many resturant's close by. King size bed, refrig and microwave. Has been redone and very quiet. I will be back. No pool.
Great hotel for the money. Very nice stay. The location is great and the hotel was very nice.
Located within 2 miles (3 km) of Spare Time Lanes, Econo Lodge is within 3 miles (5 km) of Trios Women's and Children's Hospital. This 60-room motel welcomes guests with in-room amenities like refrigerators, microwaves, and TVs.
Guests can expect to find free WiFi and TVs with cable channels. Refrigerators, microwaves, and hair dryers are other standard amenities.
Guests staying at Econo Lodge enjoy free WiFi in public areas, laundry facilities, and a vending machine. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. This motel also has an ATM.
The housekeeper should have checked with the front desk to know that I had arranged for a later checkout -- before knocking on my door to remind me about the checkout time. She didn't seem friendly at all.
It's noise. People next door was coming in an out with a noise door. Couldn't sleep the entire night. Not recommended.
Agrii am sorry for any inconvenience that this may have caused. I will be speaking with my staff to see what we can do better to resolve these issues.
2 door locks broken, everything was dirty, walls, sheets
Thank you for taking the time to let us know how we are doing. I am sad to see that we did not meet your expectations. We do take your concerns seriously and will advise the correct department so that we can improve.
You can tell that the hotel has been remodeled but it was rushed, it's right next off the main road so there's a lot of noise and you can hear it inside the units, the back parking lot area was dimly lit and in the early mornings there was loud bangs on the doors and people yelling. The staff was friendly and honestly for the price that I paid it was still a good deal and you're right next to a bunch of restaurants.
Thank you for taking the time to fill out our online review we appreciate your feedback. We hope to see you again the next time you are in Kennewick. Thank you
I have stayed at this hotel several times. This was the worst stay! I wonder how well cleaned my room was. I found several black stickers stuck al over the furniture and walls. There was a container of black pasty stuff on the floor by the bed. I walk from the bathroom across the room and the bottom of my feet turned black from the dirt on the floor. The sink did not drain well. The door to the clothes cabinet had fallen off, the hinges were sticking out and the door was just shoved between the cabinet and the table. The table was sticky. The bed was the only thing that looked clean but I wonder how clean it was. When I reported everything to the front desk I was told she would report it to maintenance. She interrupted me and did not really even listen to my list of complaints. I was never given an apologize for the condition of the room either. Ugh!
Thank you for taking the time to fill out our online review, we appreciate your feedback. I apologize that you did not enjoy your recent stay with us, I will forward this information to the correct department and have these issues taken care of immediately. We hope that the next time you are in the area you will come back and give us another chance. Thank you.
The rooms were nicer than the looks of the outside. Everything was fine. It is really close to a big busy street so really noisy in the front but less so in the back where I was. There we no amenities because of the pandemic so that is understandable. The room next to me had a lot of company coming and going.
Thank you for taking the time to fill out our online review we appreciate your feedback. We hope to see you again the next time you are in Kennewick. Thank you.
Thank you for taking the time to fill out our online review we appreciate your feedback. We hope to see you again the next time you are in Kennewick. Thank you.
Bathroom exhaust fan caked in dust and also dusty lampshades. Super loud AC.
Thank you for taking the time to fill out our online review we are sorry that we failed to meet your expectations. We will address your concern with the correct department and we hope that you will come back and give us another chance.
Staff where friendly and very helpful. The room was clean and it had some updates. I would stay there again.
Thank you for taking the time to fill out our online review, your experience is important to us. We are glad that you had a great stay and we were able to meet your standards. Next time you are in the Kennewick area please come back and stay with us at the Econolodge.
TonyMy apologies for any inconvenience this may have caused. Rest assured I will speak with my Housekeepers.