The pool was out of order
Liked the cleanliness and disliked that the pool was closed
Decent pricing
The staff were friendly and helpful. The location was great. The room was nice. The breakfast was good! Our grandkids loved the pool! The only complaint would be that the toilet didn't flush very well and the towels were tired.
Y
Door key barely worked to get us in. Very strong chemical smell as soon as you walk in the room. Gave me a head ache immediately. Must of had been remodel right before us. They didn't finish the job. Sink was completely loose and spinning around. Had to pull TV out and reach in hole to fix it. No couch in the sitting area was completely bare and empty. The toilet was so loud when flushed it scared me and woke my baby up every time.
we have stayed at LaQuinta before. But this one was challenged. The hotel seemed like it was undergoing renovations--holes in the walls in the rooms, carpets not clean, worn out. No breakfast of any worth. Had to ask for room service because the housekeeping staff was so short. Air conditioners were quirky and didn't really work well. We do not want to stay in another LaQuinta
Stay was good Everything was as stated. Rings were clean hello was friendly
The room was clean. The hotel clean and the staff pleasent. Nothing special and nothing bad.
Room comfortable. No communication as to free breakfast (which did not exist) Felt I could have got a comparable room for less money, but still enjoyed the stay.
We walked into a construction zone The hotel my be ok when its all done but breathing shertrock dust was not healthy for our COPD The pool was drained because i was told that some one had dumped something in it And they just didnt fill it i could go on. Some sort of compensation would be appreciated Thank you The Robinsons I
Staff was nice, room was DISGUSTING. Stains everywhere, Cheerios on the floor, uncomfortably dirty. Would’ve rather slept in my car on my stop through Kennewick.
Conveniently located. Hot breakfast and comfortable beds.
Just love staying here on a regular basis. Nice, quiet, great facility and great location. You will like it too...but please stay somewhere else so they will always have room for me!
I travel quite a bit with my dog and LaQuinta is the best place! Just because it accepts dogs does NOT mean you get a sloppy dirty hotel. You get a very clean room, just as you expect in a hotel plus my dog gets to stay for free without fees that could sometimes be almost the price of a night. I've seen other hotel chains charge $75 a stay or $15 to $45 a night! Not with LaQuinta, it's free! Highly recommend for pet parents travelers!
Lovely hotel, really up to date bathrooms and finishes. Very quiet with comfy beds.
The pool was out of order
Liked the cleanliness and disliked that the pool was closed
Thank you for taking the time to leave your feedback. I apologize for any inconvenience this may have caused.
Decent pricing
Thank you for visiting our property . We hope to see you again when in the area.
The staff were friendly and helpful. The location was great. The room was nice. The breakfast was good! Our grandkids loved the pool! The only complaint would be that the toilet didn't flush very well and the towels were tired.
Thank you for leaving your feedback. I will address your concerns with the correct department.
Y
Thank you for your feedback.
Door key barely worked to get us in. Very strong chemical smell as soon as you walk in the room. Gave me a head ache immediately. Must of had been remodel right before us. They didn't finish the job. Sink was completely loose and spinning around. Had to pull TV out and reach in hole to fix it. No couch in the sitting area was completely bare and empty. The toilet was so loud when flushed it scared me and woke my baby up every time.
Thank you for taking the time to voice your concerns. We appreciate all feedback. I will let each department know about all issues addressed to get them rectified. We are nearing the completion of renovation and hope you will give us another try when in the area.
we have stayed at LaQuinta before. But this one was challenged. The hotel seemed like it was undergoing renovations--holes in the walls in the rooms, carpets not clean, worn out. No breakfast of any worth. Had to ask for room service because the housekeeping staff was so short. Air conditioners were quirky and didn't really work well. We do not want to stay in another LaQuinta
Thank you for taking the time to leave your feedback. We are undergoing a room renovation and are very thrilled for our new look. We do offer a to go and a hot breakfast upon request. We would love it if you would consider giving us a second chance when in the area.
Thank you for your rating.
Thank you for the great rating.
Thank you for taking the time to leave your feedback. I apologize for any inconvenience this may have caused.