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Comfort Suites at Katy Mills

2.5 out of 5.0
Overview Reviews Amenities & Policies
25115 Katy Fwy, Katy, TX
1-844-663-2269
4.2
out of 5
"Good!"
See all 29 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.5
Hotel condition 4.0

This hotel is most popular for:

  • Everyone
  • Family
  • Couples

Recent guest reviews

My staying was perfect. Few minutes to katty mills mall. Rapid acces throught Intersate 10. Room was very clean and comfortable.

This hotel provided excellent value and was in a great location for my activities

Hot tub had leaves, twigs, etc in it. I looked for a net to dip these things out but did not see one. I know this is a constant problem since trees line the pool area. Maybe other guests would be willing to also help remove this debris if a pool net was available.

Breakfast was good. Rate was reasonable. Hotel seemed pretty clean.

Very nice Christian front desk team. Roomy size suites for the price.

It was a great stay for a quick trip. Staff was incredibly friendly and extremely nice. I will absolutely be staying here again!

There were roaches and also the cleaning staff are very loud. Nobody greets or smiles.

The staff was helpful and friendly.. Bonus for me was the hotel was directly behind Wal-Mart.

Staff was friendly as always, breakfast was good. I always stay at this hotel when visiting Katy

Nice room. Great value. Just stopped in when late passing through Houston. Could not have been happier with accommodations.

The room was pretty nice but had an unpleasant odor, like air freshener to cover up another odor.

Only cons was that the remote and TV were a pain and the beds were not the best. But good value for the price.

Great hotel , staff, clean room , no complaints here. I would recommend this hotel.

Overall a nice place to stay. I would liked to have more towel bars in the bathroom. They encourage reusing towels, but only provide one towel bar which is located on the back wall of the tub. Not a good location for it and with 4 guests in the room, there was not sufficient space to hang towels.

The elevator has loud bell when it opens. The music by elevator is loud. The tv goes off on its own. The pillows are too thick and small.

I had a nice two nights at the hotel not a lot of noise but only the occasional zooming noises of semi trucks which didn't bother me much. I slept pretty good. The breakfast had a variety of things which was good but the coffee was excellent I had four cups one morning because It was so good haha.. Anyways thanks for your services

Very pleasant quite and comfortable The hotel was clean staff friendly and a convenient location

When I first walked in to check in to the hotel, the guy in front desk did not greet me. I stood there for about a minute until he realized I was checking in. I thought he was busy doing something. The room I stayed in had a door that connected to the room beside it, which I didn't like. It would be fine, if I were traveling with the person that stayed next to us. Their breakfast options were better than other hotels that I have stayed at.

Katy Fwy Katy TX

Hotel highlights

  • Close to Katy Mills Mall
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking

Within a short walk of Typhoon Texas, Comfort Suites at Katy Mills is within a mile (2 km) of Katy Mills Mall. This 88-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast.


Rooms

All of Comfort Suites at Katy Mills's 88 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard.


Property features

Guests staying at Comfort Suites at Katy Mills enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4
$73* Per night/room Feb 20 - Feb 21

Suite, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Suites at Katy Mills

Everyone (12) Couples (5) Business (2) Family (12) Other (1) Friends (1)
5
Family

My staying was perfect. Few minutes to katty mills mall. Rapid acces throught Intersate 10. Room was very clean and comfortable.

By on Jul 31, 2019

Review comment responded on Aug 2, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

5
Family Family

This hotel provided excellent value and was in a great location for my activities

By on Jul 19, 2019

Review comment responded on Jul 23, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

5
Everyone

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Sincerely,

5
Family Family

Hot tub had leaves, twigs, etc in it. I looked for a net to dip these things out but did not see one. I know this is a constant problem since trees line the pool area. Maybe other guests would be willing to also help remove this debris if a pool net was available.

By on May 27, 2019

Review comment responded on Jun 11, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites at Katy Mills. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with Maintenance Team to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Katy. Kind regards,

4
Family Family

Breakfast was good. Rate was reasonable. Hotel seemed pretty clean.

By on May 6, 2019

Review comment responded on May 9, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

5
Family Business Business

Very nice Christian front desk team. Roomy size suites for the price.

By , from Lake Charles, La. on Apr 11, 2019

Review comment responded on Apr 16, 2019

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

5
Everyone

By on Mar 24, 2019

Review comment responded on Apr 29, 2019

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

5
Partner Couples Family

It was a great stay for a quick trip. Staff was incredibly friendly and extremely nice. I will absolutely be staying here again!

By on Mar 16, 2019

Review comment responded on Mar 18, 2019

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

2
Everyone

There were roaches and also the cleaning staff are very loud. Nobody greets or smiles.

By , from houston tx on Aug 4, 2018

Review comment responded on Aug 19, 2018

Hi Mrs. Veena, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites at Katy Mills. First of all, thank you so much for bringing this issue to our attention, so we can take immediate actions. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the cleaning staff talking so loud on your recent visit. I have shared your feedback with our Head of Housekeeping to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Katy. Kind regards, Front Desk Comfort Suites @ Katy

5
Everyone

The staff was helpful and friendly.. Bonus for me was the hotel was directly behind Wal-Mart.

By , from Florida on Jun 18, 2018

Review comment responded on Jun 21, 2018

Dear Dee, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town. Kind regards,

Comfort Suites at Katy Mills

25115 Katy Fwy, Katy, TX 77494
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