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Grandhotel Pupp

5.0 star property
Luxury hotel with 2 hot tubs and a full-service spa

Choose dates to view prices

Photo gallery for Grandhotel Pupp

Exterior
Property preview
Premier Suite front view (Wellness access) | View from room
Meeting facility
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub

Explore the area

View in a map
Mírové námestí 2, Karlovy Vary, 360 01
  • Place, Hot Spring Colonnade
    ‪5 min walk‬
  • Place, Mill Colonnade
    ‪8 min walk‬
  • Place, St. Peter and Paul Orthodox Church
    ‪9 min walk‬
  • Airport, Karlovy Vary (KLV-Karlovy Vary Intl.)
    ‪8 min drive‬

Room options

View all photos for Modern Room front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room front view (Wellness access)

10.0 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Modern Studio forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio forest view (Wellness access)

10.0 out of 10
Exceptional
(2 reviews)
  • 441 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Modern Studio front view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Studio front view (Wellness access)

9.4 out of 10
Exceptional
(9 reviews)
  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Modern Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Modern Room forest view (Wellness access)

9.0 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Room forest view (Wellness access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room forest view (Wellness access)

8.4 out of 10
Very good
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room front view (Wellness access)

Superior Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room front view (Wellness access)

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room front view (Wellness access)

Premier Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Room front view (Wellness access)

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite front view (Wellness access)

Premier Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Premier Suite front view (Wellness access)

9.8 out of 10
Exceptional
(6 reviews)
  • 645 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Depandance Pupp Quisisana double Room (Wellness access)

Depandance Pupp Quisisana double Room (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana double Room (Wellness access)

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Depandance Pupp Quisisana Suite (Wellness access)

Depandance Pupp Quisisana Suite (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Depandance Pupp Quisisana Suite (Wellness access)

9.4 out of 10
Exceptional
(18 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room forest view (Wellness access)

Classic Room forest view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room forest view (Wellness access)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room front view (Wellness access)

Classic Room front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite front view (Wellness access)

Classic Suite front view (Wellness access) | Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Suite front view (Wellness access)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Karlovy Vary

Grandhotel Pupp places you next to Diana Cable Car and Karlovy Vary Museum. This 228-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Karlovy Vary Municiple Theater - 3 min walk - 0.2 miles
  • Hot Spring Colonnade - 5 min walk - 0.3 miles
  • Church of St. Mary Magdalene - 5 min walk - 0.3 miles
  • Mill Colonnade - 8 min walk - 0.4 miles
  • St. Peter and Paul Orthodox Church - 9 min walk - 0.5 miles

Getting around

  • Karlovy Vary Station - 6 min drive
  • Vaclav Havel Airport (PRG) - 97 min drive

Restaurants

  • ‪Café Pupp - ‬1 min walk
  • ‪Café Elefant - ‬3 min walk
  • ‪Goethe's Beer House - ‬3 min walk
  • ‪Pizzeria La Famiglia - ‬3 min walk
  • ‪Atlantic - ‬5 min walk

About this property

Grandhotel Pupp

Luxury hotel with 2 hot tubs and a full-service spa
At Grandhotel Pupp, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for CZK 500 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include 2 hot tubs, a sauna, and free WiFi in public areas.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other amenities include minibars, espresso makers, and safes.
2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

Guests under 3 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Similar properties

Front of property
Luxury Spa Hotel OLYMPIC PALACE
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 189 reviews
$160 nightly
The price is $184
Dec 4 - Dec 5
Total with taxes and fees
Luxury Spa Hotel OLYMPIC PALACE

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (CZK 500 per night)
  • Valet parking on site (CZK 500 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CZK 550 for adults and CZK 375 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bechers Bar
  • Cafe Pupp
  • Club Mala Dvorana
  • Grandrestaurant Pupp

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 12,917 square feet of conference space
  • 5 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1701
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property hosts an optional Christmas Eve gala dinner for guests staying on December 24. Guests who wish to attend must book the gala dinner at least 4 weeks in advance. Fees are EUR 190 per person, collected by the property.
This property’s mandatory gala dinner fee on December 31 includes 2 persons in all rooms. The listed gala dinner fee is required per person for guests exceeding this number in all rooms.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CZK 500 per pet (varies based on length of stay)
  • 1 total pets
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for CZK 1500 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: CZK 4750
  • Christmas Eve (December 24) Gala Dinner per child: CZK 4750 (from 3 to 18 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CZK 10375
  • New Year's Eve (December 31) Gala Dinner per child: CZK 10375 (from 10 to 18 years old)
  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CZK 550 for adults and CZK 375 for children
  • Self parking fee: CZK 500 per night
  • Valet parking fee: CZK 500 per night
  • Pet fee: CZK 500 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 1500 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations need to be made in advance for golf tee times and massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Grandhotel Pupp
Grandhotel Pupp Hotel
Grandhotel Pupp Hotel Karlovy Vary
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp De Luxe Hotel Karlovy Vary
Grandhotel Pupp Hotel
Grandhotel Pupp Karlovy Vary
Grandhotel Pupp Hotel Karlovy Vary

Frequently asked questions

Is a free cancellation option available at Grandhotel Pupp?

Grandhotel Pupp offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Grandhotel Pupp?

As of Dec 3, 2025, prices found for a 1-night stay for 2 adults at Grandhotel Pupp on Dec 4, 2025 start from $144.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Grandhotel Pupp?

This hotel is located in Karlovy Vary, just steps from Diana Cable Car and Karlovy Vary Museum, and within a short walk of Karlovy Vary Municiple Theater. You'll also find Hot Spring Colonnade and Zámecké Lázně less than a mile away.

Is there parking available at Grandhotel Pupp?

Yes, valet parking is offered for CZK 500 per night.

Is there a spa at Grandhotel Pupp?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, couples treatments, and body wraps.

Does Grandhotel Pupp feature a casino?

No, Grandhotel Pupp doesn't have a casino.

Is there an indoor pool at Grandhotel Pupp?

Yes, this hotel has an indoor pool along with 2 hot tubs. Guests have pool access between 8:00 AM and 9:00 PM.

Is Grandhotel Pupp good for couples?

This boutique hotel offers plenty of amenities for couples including an indoor pool, a bar, and a full-service spa.

Are there hot tubs at Grandhotel Pupp?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does Grandhotel Pupp have a restaurant that serves breakfast?

Yes, Grandhotel Pupp serves buffet breakfast for a surcharge each morning at Grandrestaurant Pupp.

Does Grandhotel Pupp allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grandhotel Pupp for a fee of CZK 500 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Grandhotel Pupp?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Grandhotel Pupp?

The closest major airport to Grandhotel Pupp is Karlovy Vary (KLV-Karlovy Vary Intl.), which is 3.8 mi away (11 minutes by car).

Are there rooms with balconies at Grandhotel Pupp?

No, you won't find guestrooms with balconies at Grandhotel Pupp.

Grandhotel Pupp Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1012 reviews
Rating 8 - Good. 202 out of 1012 reviews
Rating 6 - Okay. 69 out of 1012 reviews
Rating 4 - Poor. 25 out of 1012 reviews
Rating 2 - Terrible. 10 out of 1012 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Jaber

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Shekeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Beautiful hotel, stunning setting, fantastic due care and attention… the superlatives can go on and on. We were kicking ourselves for not booking another night.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great stay. Everything was wonderful.
Stayed 1 night in Apr 2025

8/10 Good

Wai Lim William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not stay at the main building

It was the side building, not the beautiful main building, you need to cross the bridge to access the main building for facilities and breakfast. The building was a bit old and some noise from the air con. Overall was good.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At the end of the historic area near a park, so very calm area, but still everything in walking distance. Hotel offers a great range of different restaurants. Room was very spacious. Very pleasant stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very good facility, nice staff.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 3 nights in Aug 2025

10/10 Excellent

Olga

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Spa and great hotel. Missing some cafe or lobby during the day
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Jiri

We went to the hotel thanks to his acquaintances in the Czech Republic. But the accommodation in one of the best rooms in the main building was terrible. The room was very shabby, old, damaged and cheaply furnished, mini shower room for men. Sleeping was so bad and uncomfortable that we left a day earlier. We discussed the situation with the reception and they did not do anything to accommodate us. We had very uncomfortable pillows, the hotel supposedly offers a pillow menu, but we were not offered that. We complained after departure to the director, but he only got back to us with a delay without proposing a solution. The only thing that was okay was the helpful maid, who at least covered the small postman from the sofa for us. The service at the bar and in the restaurant was also nice, but not the arrogant manager. Our complaint was not resolved even after many weeks, the hotel does not respond. If they respond, I will update this feedback, but according to the negotiations, I do not recommend it. It is a waste of money for the ignorance at the reception and a bad room that deserves a general renovation. I am attaching a few photos from the areas where we stayed and walked around. We never left our stay early, we were so tired that we did it and everyone in the hotel didn't care at all.
Stayed 3 nights in Jul 2025

10/10 Excellent

milka

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Gem!

I was very impressed with this town and tge hotel is a historic gem. I highly recommend it!
Breakfast at Grand Hotel Pupp
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gracious hotel, lovely staff

This grand hotel unabashedly lives up to its reputation. Elegant, spacious, and quiet, with an outstanding staff that goes the extra mile to ensure one's every need is met. The breakfast buffet is worthy of special mention. It is extensive and truly delicious, and should not be rushed. Plan to spend at least an hour enjoying the exquiste, thoughtfully curated options while taking in the restaurant's grandeur. The suite was exceptional but for a smaller than anticipated bathroom. The spa delights; however, some guests don't appear to consider when others are waiting to access the limited-space water pools. The pool is spotless, though, and can have a very zen vibe, depending on when one partakes.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lyudmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 13 nights in Jul 2025

10/10 Excellent

Mirka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth visit to grand hotel pupp. We absolutely love the experience that we get at this hotel. We’re looking forward to our next visit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Garima

Liked: Amenities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Jan, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay here from Prague. Took the Flixbus round trip. Incredible hotel. Liked everything about it.. massages in the afternoon. Highly recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Xiaodong, Flower Mound

Stayed 1 night in Jun 2025

4/10 Poor

Dalal

Liked: Staff & service
Disliked: Cleanliness
For a five star hotel you expect the room to be spotless but i found mould in the shower and the fridge wasn’t clean and they told me my room had a forest view there was no forest the only thing i could see is the rooms at the other side of the hotel and the hand towel were stained … and i had to walk to another reception to go to the spa … for me it was over rated.
Closer pic of the mould
Mould in the shower
The forest view
Stayed 1 night in Jun 2025

10/10 Excellent

Dalibor

Liked: Cleanliness, property conditions & facilities
Magnificent property , A'
Stayed 2 nights in Jun 2025

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