Hotel Suisse

Colonial hotel with free valet parking and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Breakfast available
Pool
Room service
Air conditioning
24/7 front desk

Explore the area

30 Sangarraja Mawatha, Kandy Lake Front, Kandy, 20000

Kandy Lake
‪2 min walk‬
Temple of the Tooth
‪8 min walk‬
Royal Palace of Kandy
‪12 min walk‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Princess Margaret Suite

Sleeps 4
1 King Bed and 2 Twin Beds

Duchess's Chamber

Lake view
Sleeps 3
1 King Bed

Duke's Chamber

Lake view
Sleeps 3
1 King Bed

Burdayron Chamber

Lake view
Sleeps 3
1 King Bed

Colonial Room

Sleeps 3
1 King Bed

Mountbattan Chamber

Sleeps 3
1 King Bed

George Wall's Chamber

Lake view
Sleeps 3
1 King Bed

Governors Suite

Lake view
Sleeps 3
1 King Bed

Zeylan Suite

Lake view
Sleeps 3
1 King Bed

Heritage Room

200 sq ft
Sleeps 4
1 King Bed OR 2 Large Twin Beds

Vintage Room

Partial lake view
Sleeps 3
1 King Bed

Tropical Garden Studio

Partial lake view
Sleeps 3
1 King Bed

Prince Philip Chamber

Sleeps 3
1 King Bed

About the neighborhood

Kandy

Hotel Suisse places you within a mile (2 km) of popular attractions like National Museum and Udawatta Kele Sanctuary. This 90-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

Kandy Lake - 2 min walk - 0.1 miles
Udawatta Kele Sanctuary - 3 min walk - 0.2 miles
Temple of the Tooth - 8 min walk - 0.5 miles
Royal Palace of Kandy - 12 min walk - 0.6 miles
National Hospital Kandy - 2 min drive - 1.4 miles

Getting around

Kandy Railway Station - 19 min walk
Bandaranaike Intl. Airport (CMB) - 165 min drive

Restaurants

‪Cafe 1886 By Salgado Bakers - ‬16 min walk
‪Hideout Lounge - ‬6 min walk
‪The Empire Café - ‬15 min walk
‪Soul Food - ‬14 min walk
‪Burger King - ‬13 min walk

About this property

Hotel Suisse

Colonial hotel with free valet parking and a 24-hour front desk

Guests of Hotel Suisse have access to an outdoor pool, a children's pool, and free WiFi in public areas. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 75 per room one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. Other amenities at this golf hotel include conference space, a business center, and a terrace.

42-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Egyptian cotton sheets ensure a restful night. Minibars, coffee makers, and free local calls are other standard amenities.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Pool
Kids pool
Parking included
Free WiFi

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free secured self parking on site
Free secured valet parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
A bar/lounge
A restaurant
Snack bar/deli

Things to do

18-hole adjacent golf course
Bicycle rentals
Billiards/pool table
Children's pool
Outdoor pool
Playground

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service
Wedding services

Business services

3 meeting rooms
Business center
Conference space

Outdoors

Barbecue grill
Garden
Terrace

Spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Banquet hall
Colonial architecture

Room amenities

Bedroom

Blackout drapes
Egyptian cotton sheets
Hypo-allergenic bedding
Memory foam mattress

Bathroom

Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch LED TV with premium satellite channels

Food and drink

Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 8.00 for adults and USD 4 for children
Airport shuttle fee: USD 75 per room (one-way)
Airport shuttle fee per child: USD 75
Rollaway bed fee: USD 15.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Check-in: 2:00 PM—-anytime
Check-out: noon

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 7:00 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Suisse Hotel Kandy

Suisse Kandy

Hotel Suisse Kandy

Hotel Suisse Hotel

Hotel Suisse Kandy

Hotel Suisse Hotel Kandy

Frequently asked questions

Is a free cancellation option available at Hotel Suisse?

Hotel Suisse provides free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Suisse?

This hotel is located in Kandy and just steps from Kandy Lake and Malwathu Maha Viharaya. You'll also find Kandy Clock Tower and Temple of the Tooth less than a mile away.

Is there parking available at Hotel Suisse?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Suisse?

Spa services at the hotel include massages.

Does Hotel Suisse feature a casino at the property?

No, Hotel Suisse doesn't have a casino.

Will I find an indoor pool at Hotel Suisse?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 7:00 PM.

What do couples enjoy most about Hotel Suisse?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Hotel Suisse have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Suisse have a restaurant with a breakfast menu?

Yes, Hotel Suisse serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Suisse allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Suisse.

Does Hotel Suisse have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Hotel Suisse?

No, there aren't any guestrooms with balconies at Hotel Suisse.

Does Hotel Suisse have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Suisse.

Hotel Suisse Reviews

7.4

Good

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Terrible

Phillipa

Traveled with partner

Sep 6, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

When we arrived the hotel was closed. We were given no notice. We were concerned as we had already paid for the hotel. A security guard directed us their sister hotel who honoured our booking which was great but not the experience we expected. I would say the pictures must have also been misleading given it was closed for renovation. The sister hotel was in a great location but very old and rooms not great. Would have preferred to be told and have booked elsewhere.

Stayed 2 nights in Aug 2024

10/10 Excellent

Shiranthi

Apr 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

We had a lovely time at Suisse hotel and the staff are fabulous and very welcoming. It was a memorable stay

Stayed 2 nights in Apr 2024

10/10 Excellent

Diwin

Traveled with family

Jan 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Colonial architecture and grandeur, Friendly staff,

Stayed 2 nights in Dec 2023

10/10 Excellent

Doug

Traveled with family

Jul 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great location for walking. Great Lake nearby. Excellent staff

Stayed 2 nights in Jul 2023

2/10 Terrible

Frank

Jan 13, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Think twice when booking this hotel

I understand this is a very old hotel but need to keep up to the standards. When i checked in, there was only one towel in the bathroom and few hours later i managed to get two additional towles. The food was good.

Stayed 1 night in Jan 2022

8/10 Good

david

Feb 29, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr tyrone restaurant and front office staff very very helpful as was cleaning room boy:

Stayed 3 nights in Feb 2020

2/10 Terrible

Ahmadreza

Traveled with family and small children

Feb 10, 2020

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Staff was friendly But we have red bugs in bed It s very bad

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner

Jan 20, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is perfect, the most quiet hotel in Kandy, with a ten minute walk to the city centre. Food excellent, staff lovely We stay here every year

Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

Traveled with family

Jan 19, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked on Wotif.com. Catered for my family. FREE welcoming drink was nice in the hot weather. Waited for our extra bed to be put in the room as they mustn't have received my message, but I'd only sent it about an hour prior to our arrival. Bags were carried to our spacious, clean room with a balcony & city view. Bathroom was spacious, clean, had enough good quality towels for all of us with good hot running water for all of us. My only issue was upon checkout they handed me a bill for room payment even though I'd paid online with wotif.com like i have in 50 countries. After we showed them our booking in conjunction with bank withdrawal & they made a few phone calls to the company it was sorted. Well they said they'd call if any issues. We did have our driver (we've had for 5days) with us communicating so I'm sure that helped.

Stayed 1 night in Jan 2020

6/10 Okay

GEORGE

Nov 26, 2019

Disliked: Property conditions & facilities

Old colonial style

Old colonial building, badly in need of maintenance. Breakfast is excellent. Excellent place for history buffs

Stayed 1 night in Nov 2019

6/10 Okay

Mark, Calgary

Traveled with partner

Nov 17, 2019

Disliked: Property conditions & facilities

We just finished a two week holiday in Sri Lanka and this was one of our least favorite hotels. Breakfast was not good - the rooms and bathrooms are very dated and could use an upgrade. Staff are friendly.

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with family

Sep 22, 2019

Liked: Staff & service

It’s a beautiful colonial building and it’s well situated, it requires some major renovation in the way the Galle Gace hotel has been renovated to make it more appealing

Stayed 1 night in Sep 2019

10/10 Excellent

Sara, Colombo

Traveled with family and small children

Sep 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good looking & spacious rooms & friendly staff ,

Stayed 4 nights in Aug 2019

8/10 Good

KIshani

Traveled with family

Aug 31, 2019

Liked: Staff & service, room comfort

Stayed 1 night in Aug 2019

10/10 Excellent

Rod, NZ

Traveled with partner

Aug 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely historic hotel. Nice pool area. The breakfast rom was lovely and they served a very good breakfast. The internet was really slow. We had a lovely lake view from our room.

Stayed 2 nights in Aug 2019

4/10 Poor

CHAMATH

Aug 18, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience

Poor management skills and lack of knowledge and skill of staff accounted for poor service levels. The choices and service levels at meal times (buffets) , overall maintenance of the property and cleanliness were poor .

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Aug 12, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing, great service, good location. Would stay again if I went back.

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Aug 3, 2019

Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children

Jun 24, 2019

Liked: Cleanliness, staff & service

The customer service of the front office and housekeeping manager provided very good service. The front office served strawberry guavas juice to my friends who are not staying in the same hotel for free. That’s really impressed me. Although the hotel facilities are not up to our expectations but the Housekeeping Manager was very polite to response to our feedback and action on it asap. We were given a upgraded service to suite room at level 3 from level 1 due to the mosquitoes issue. He even feedback to the management on the changes we suggested and they are looking into it to change for better facilities. Hope next trip when I stayed there again the facilities will be better. The vegetarian spring rolls and vegetarian cutlets are yummy. Myself and my Son love to drink the strawberry guavas juice in the hotel restaurant.

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveler

May 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Apr 16, 2019

Stayed 1 night in Apr 2019

10/10 Excellent

MIchael

Apr 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner

Apr 6, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel has lots of old English charm. Beautifully appointed with timber floors and solid timber door frames and doors. Amazing old ballroom with gallery around the upper level. It is hoped the property is preserved for many years to come. The corridors and common rooms were strongly scented with cloves. The flowers were changed regularly and the displays were fantastic. Looking over the lake it was a short walk to the temple of the sacred tooth. Also a short tuc tuc ride to town centre.

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner

Apr 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Big room. Big comfortable bed. Fantastic big swimming pool. Friendly staff. Great breakfast

Stayed 3 nights in Mar 2019

8/10 Good

philip

Apr 4, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atmospheric hotel

A beautiful old colonial era hotel that was very atmospheric. Lovely grounds and excellent large swimming pool. We liked the long old corridors, nice bar and outdoor areas. The hotel is situated on the south of the lake a short tuk tuk ride or 15 -20 mins walk to town attractions. The road in front of the hotel is very busy so you need to take care ! Service was good. Breakfast buffet was ok . Overall a really nice historic place to stay in Kandy

Stayed 2 nights in Apr 2019