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Ubuntu Palace Hotel

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Ubuntu Palace Hotel

Front of property
Family Apartment | Reception
1 bedroom, in-room safe, desk, iron/ironing board
Banquet hall
Restaurant

Reviews

4.0 out of 10

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Laundry

Explore the area

Map
Plot 582 Kasubi Rd, 35, Kampala, Central Region
  • Kasubi Tombs
    ‪13 min walk‬
  • Makerere University
    ‪3 min drive‬
  • Rubaga Cathedral
    ‪5 min drive‬
  • Entebbe (EBB-Entebbe Intl.)
    ‪42 min drive‬

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Room options

View all photos for Deluxe Single Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Single Room

  • 120 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Double Room

  • 150 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

1 bedroom, in-room safe, desk, iron/ironing board

Family Apartment

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Twin Room

  • 120 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Kampala

Within a short walk of Kasubi Tombs, Ubuntu Palace Hotel is within 2 miles (3 km) of Namirembe Cathedral. This 35-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Kasubi Tombs - 13 min walk - 0.7 miles
  • Makerere University - 3 min drive - 1.4 miles
  • Rubaga Cathedral - 5 min drive - 2.3 miles
  • Mulago National Specialized Hospital - 6 min drive - 3.2 miles
  • The Acacia Mall - 8 min drive - 4.2 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 50 min drive

Restaurants

  • ‪Kesh Restaurant - ‬4 min drive
  • ‪Apple Ice Cafe - ‬3 min drive
  • ‪Cafe'Javas & CityOil - ‬4 min drive
  • ‪Pork Talk - ‬3 min drive
  • ‪Kitchen - ‬4 min drive

About this property

Ubuntu Palace Hotel

Luxury hotel with a full-service spa and free breakfast
Guests of Ubuntu Palace Hotel enjoy features like a full-service spa, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with access to locker space, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a terrace, and laundry facilities.
32-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and desks are also available.
Ubuntu Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business center

Outdoors

  • Garden
  • In a state park
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Handrails in hallways
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 30

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
  • Check-in: noon—-anytime
  • Check-out: 11:00 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Frequently asked questions

Are free cancellation options available at Ubuntu Palace Hotel?

Ubuntu Palace Hotel provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see within easy reach of Ubuntu Palace Hotel?

This hotel is located in Kampala within a short 11-minute walk of Kasubi Tombs. You'll also find Rubaga Cathedral and Kabaka's Palace within a short drive.

Is there parking available at Ubuntu Palace Hotel?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Ubuntu Palace Hotel?

Ubuntu Spa is the hotel's spa and services include sports massages, prenatal massages, detox wraps, and hydrotherapy.

Does Ubuntu Palace Hotel include a casino on the premises?

No, Ubuntu Palace Hotel doesn't have a casino.

Will I find an indoor pool at Ubuntu Palace Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Ubuntu Palace Hotel?

There are plenty of amenities for couples at this hotel, including 2 bars, a restaurant, and a full-service spa.

Are there hot tubs at Ubuntu Palace Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Ubuntu Palace Hotel feature a restaurant that includes a breakfast menu?

Yes, Ubuntu Palace Hotel serves free English breakfast each morning from its restaurant.

Will Ubuntu Palace Hotel allow pets to stay for free?

No, pets aren't allowed at Ubuntu Palace Hotel.

Are there connecting rooms at Ubuntu Palace Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Ubuntu Palace Hotel?

The closest major airport to Ubuntu Palace Hotel is Entebbe Intl. Airport (EBB), which is 26.4 mi away (50 minutes by car).

Are there rooms with balconies that I can book at Ubuntu Palace Hotel?

No, at Ubuntu Palace Hotel, there aren't any guestrooms that list a balcony.

Ubuntu Palace Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Dorcas, Maun

Liked: Cleanliness, amenities
I arrived at 4am to be given a room with no hot water. I even paid extra for that early check-in only to be disappointed. I asked several times to be moved to another room and they refused. There was no hot water for 24hrs in my room. It was the most appalling experience as I had a tour at 9am that same day I arrived.The hotel is located in a part of town where you can people preaching in the middle of the night. If you're a light sleeper, its not worth it.
Stayed 2 nights in Feb 2024

6/10 Okay

Rebecca

Stayed 2 nights in Nov 2023