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Metropole Hotel Kampala

3.5 star property
Suburban hotel with 2 restaurants and free breakfast

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Photo gallery for Metropole Hotel Kampala

View from room
Courtyard
2 restaurants, breakfast, lunch, dinner served; international cuisine
Food and drink
Extra beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Windsor Crescent Road Plot 51-53, Kampala, Central, 227744
  • Place, Uganda Golf Course
    ‪3 min walk‬
  • Place, The Acacia Mall
    ‪15 min walk‬
  • Place, Makerere University
    ‪2 min drive‬
  • Airport, Entebbe (EBB-Entebbe Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double Room, Golf View

8.0 out of 10
Very good
(1 review)
  • 279 sq ft
  • Golf view
  • Sleeps 3
  • 1 Double Bed

View all photos for Business Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, Golf View

  • 271 sq ft
  • Golf view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Single Room

  • Golf view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Business Double Room, City View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, City View

  • 272 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Front View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double or Twin Room, 1 Double Bed, Front View

  • 274 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Kampala

Located within a 5-minute walk of Uganda Golf Course, Metropole Hotel Kampala is within a mile (2 km) of The Acacia Mall. This 60-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Uganda Golf Course - 3 min walk - 0.2 miles
  • The Acacia Mall - 15 min walk - 0.8 miles
  • Uganda National Museum - 18 min walk - 1.0 mile
  • Makerere University - 2 min drive - 1.2 miles
  • Mulago National Specialized Hospital - 2 min drive - 1.2 miles

Getting around

  • Entebbe Intl. Airport (EBB) - 61 min drive

Restaurants

  • ‪Yujo Izakaya - ‬12 min walk
  • ‪Mediterraneo Restaurant - ‬4 min walk
  • ‪Fairway Hotel - ‬7 min walk
  • ‪Divino - ‬10 min walk
  • ‪Catwalk Bar & Lounge - ‬11 min walk

About this property

Metropole Hotel Kampala

Suburban hotel with 2 restaurants and free breakfast
Guests of Metropole Hotel Kampala enjoy a gym, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for USD 50 per person one-way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this golf hotel include a business center, express check-out, and free newspapers.
LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Golf caddies
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Pro golf lessons
  • Pro golf shop

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from July 22 2025 to July 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Cribs/infant beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per person (one-way)
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 25.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Metropole Hotel Kampala
Metropole Kampala
Metropole Hotel Kampala Hotel
Metropole Hotel Kampala Kampala
Metropole Hotel Kampala Hotel Kampala

Frequently asked questions

Is a free cancellation option available at Metropole Hotel Kampala?

Metropole Hotel Kampala offers free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Metropole Hotel Kampala?

This hotel is located in Kampala, just steps from Uganda Golf Course. You'll also find The Acacia Mall and Kabaka's Palace within a short drive.

Is parking available on site at Metropole Hotel Kampala?

Yes, self parking is offered for free at the hotel.

Does Metropole Hotel Kampala include a casino on the premises?

No, Metropole Hotel Kampala doesn't have a casino.

Will I find an indoor pool at Metropole Hotel Kampala?

No, there is no indoor pool at this hotel.

Is Metropole Hotel Kampala good for couples?

There are plenty of amenities for couples at this hotel, including a bar, 2 restaurants, and golf lessons with a pro.

Does Metropole Hotel Kampala have a hot tub?

No, this hotel doesn't have a spa tub.

Does Metropole Hotel Kampala have a restaurant that serves breakfast?

Yes, Metropole Hotel Kampala has 2 restaurants, and serves free English breakfast each morning.

Will Metropole Hotel Kampala allow pets to stay for free?

No, pets aren't allowed at Metropole Hotel Kampala.

Are there connecting rooms at Metropole Hotel Kampala?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Metropole Hotel Kampala?

The closest major airport to Metropole Hotel Kampala is Entebbe Intl. Airport (EBB), which is about 21.9 mi away.

Are there rooms with balconies at Metropole Hotel Kampala?

No, at Metropole Hotel Kampala, there aren't any guestrooms that list a balcony.

Metropole Hotel Kampala Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 44 reviews
Rating 8 - Good. 21 out of 44 reviews
Rating 6 - Okay. 9 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 4 out of 44 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Shrinivasan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable
Stayed 7 nights in Nov 2021

10/10 Excellent

EYAL SHIMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021

6/10 Okay

Abu Bakarr

Liked: Room comfort
The hotel neds some updates, it's very old
Stayed 1 night in Mar 2020

2/10 Terrible

Unsatisfied

Business traveler
Liked: Cleanliness
Disliked: Staff & service
I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
Stayed 6 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler
Good basic rooms, restaurant. Very good value
Stayed 2 nights in Mar 2020

6/10 Okay

Adam

Business traveler
Liked: Room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Vianney

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My worse stay in Metrople kampala -feb'2020

Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
Stayed 2 nights in Feb 2020

8/10 Good

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Kevin, Houston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
Stayed 1 night in Jan 2020

2/10 Terrible

Charles, USA

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
Stayed 13 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food from restaurant was excellent especially the Thai and the fish. Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front. Adequate gym facility. Good siting area for a small hotel
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast spread each morning was excellent, and the food in the restaurant is also excellent. The staff is very friendly and helpful. Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Raheel, London

Business traveler
Liked: Cleanliness, staff & service
Very cooperative staff and rooms are run down a bit.
Stayed 9 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly and attentive.They made my stay all the better
Stayed 5 nights in Mar 2019

4/10 Poor

Rebecca

Liked: Cleanliness
Disliked: Staff & service

Great location, not worth the money

The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Breakfast choice was poor
Stayed 1 night in Nov 2018

8/10 Good

Emma

Liked: Cleanliness, staff & service
Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
Stayed 5 nights in Mar 2018

8/10 Good

Kate

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun. If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
Stayed 5 nights in Feb 2018

6/10 Okay

Johanna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2017

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