Super 8 Juneau2.0 out of 5.0
Recent guest reviews
Staff was so nice. Room was awesome. When I'm in Juneau Super 8 is the only motel I will stay with.
The staff here were extremely accommodating. My room was clean, and nice and warm. I will be staying here on my next trip to Juneau later in the winter!😀
What I liked: Staff was friendly and helpful. I arrived early and I was able to check in earlier than normal. Improvements that can be considered: Compared to other rooms I stay in across the US, the room was smaller than what I pay for in other locations. I had just spent four days in a remote town in AK I was charged 30.00 less per night for a similar size room. There is a free shuttle to the airport but not for the early flight to Seattle that left at 0515. I was informed the hotel shuttle started at 0600 leaving no time to make it to the airport in time. Recommendations: offer the availability of a shuttle for the first flight of the day. Offer the lower advertised room rate to your guests at check-in. I am seeing rooms in the lower $80.00 per night. I paid over $103.00 per night. Don't automatically charge for the room safe, ask if that's a option the guest would like.
Right by the airport, and the hotel offers shuttle service, to/from the airport, as well as, to/from the ferry. If you have a really early/late flight, call to make sure their shuttle has a driver at that time, if not, they will help arrange for you to get a taxi. Honestly, this is just a hotel for me to sleep and shower on the night before/after my flight/ferry. I arrive, and fall asleep, wake, shower, and leave. The rooms are much nicer than I need, but pleasant. If you are staying for more than a night, consider upgrading to the suite. The new management is making this a much nicer place, so if you visited before, try it again.
This place has provided a temporary home for me, with cleanliness and comfort. Everything from the interior design, matching decor, makeup remover towelettes, comfortable bed, multiple pillows, caffe darte italia coffee roasters, and cable TV have made my stay amazing. The continental breakfast options are incredible. There is waffle batter and a waffle maker to make your own waffles. There is also a couple different types of cereals, yogurt, assorted danishes, and apples. Nevertheless, there is a laundry room with two washers and two dryers. It's only $1 for detergent and $1 for dryer sheets, $2 to wash a load, and $2 to dry. It's very clean and the staff is amazing. They are friendly and helpful and they care about any concerns that you have. By the way, you'll absolutely love the big picture of glacier icebergs in place of a headboard. It's the cherry on top of the whole experience.
The new management has made many positive upgrades in this old hotel and the place mostly looks great inside, but the location still feels sketchy. I've usually found the Super8 has the best rate for a quick, no-frill overnight. The elevator finally works after more than a year. Sadly, they are no longer pet friendly, so that eliminates most of my business. They should also ask on checkin if you actually want to pay the extra for use of the room safe, not charge it automatically.
As a long-time Southeast Alaska resident, I overnight in Juneau often for travels, medical, etc.. This motel formerly was at the low end of my preferred lodging; sullen staff, dirty, often noisy, smelled of smoke. Not any more! Under new management and totally renovated, it is shiny clean, peaceful and friendly. The rooms are cheerfully decorated and cozy. Not only that, they will go the extra mile for you....a recent reservation mixup (mistake on my part) was fixed cheerfully and with no penalty. Very reasonable rates to cap it off. Special shoutouts to Dora and owner/manager (Susan?) for graciously fixing my recent goofup on dates. Now my preferred lodging in Juneau!
Check rates upon arrival. My business partner and I booked the same type room at the same time. When he checked in- the rate at the desk was $100 less than that booked. He cancelled and rebooked on the spot. I was charged the higher rate.
Lacked microwave & fridge in rooms. Frist Super 8 I've stayed in across the country that did not have these. I've stayed in many Super 8's. Would of preferred to stay with the one king bed.
they accused us of smoking in the room we didn't if you smell like smoke they accuse you of it and kick you out.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Super 8 Juneau places you within a 10-minute drive of University of Alaska-Southeast and Macaulay Salmon Hatchery. This 72-room motel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. Mendenhall Glacier is also a short drive from this Juneau motel.
Free continental breakfast is served each morning from 6 AM to 9 AM. Savor a meal from the comfort of your room with 24-hour room service.
The 72 rooms have an array of amenities, including coffee makers, free local calls, and safes. Guests can expect free WiFi and LED TVs with cable channels. Other standard amenities include hair dryers, ironing boards, and desks.
Guests staying at Super 8 Juneau enjoy free WiFi in public areas and laundry facilities. There's free parking, as well as a free airport shuttle at scheduled times. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations.
Reviews from Trip Advisor
38% of guests recommend this hotelTotal of 80 reviews