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Best Western Grandma's Feather Bed

3.0 out of 5.0

Best Western Grandma's Feather Bed

3.0 out of 5.0

Recent guest reviews

I dont like to write bad reviews but I feel I must. I wouldnt even give this one star, I am incredibly dissapointed in the staff of this hotel. Instead of giving us the room we pre-ordered, they gave us the loudest room there. (Which is known for it) when we asked to change, the receptionist rude and annoyed. We called the manager to see what we did wrong and she was even passive aggresive. "What am I supposed to do about it" she says. Wont stay there again unfortunately

Great place to stay and eat. My husband and I had a weekend getaway and stayed in a clean well-apportioned second floor room with king size bed and down pillows. The split level room had French door entry to a spacious double sized jet tub with shower. Towels, linens, and bedding were fresh and clean. Fridge, microwave, iron, hair dryer, shampoo, lotion, and Keurig were appreciated. Staff very friendly. Free Breakfast included options of continental (muffins, yogurt, melon, juice, milk, coffee, tea); or hot breakfast with choice of three items (eggs, sausage, bacon, pancakes, French toast, herbed potatoes, toast). Dinner is also a good venue usually with a specialty salmon or halibut entree, along with mainstream items that kids will like.

We enjoyed our stay here very much. The staff was very friendly and helpful and the room was beautiful, clean and relaxing. The restaurant served up a delicious, hot and hardly meal in a cozy and comfortable dining room. The complimentary breakfast was tasty too. We will stay again if we are in Juneau as well as recommend it to others. It is conveniently located a short distance from the airport.

Whenever I am in Juneau I always make it a point to stay at the Best Western "Grandmas Feather Bed" hotel. The people are always extremely pleasant and the room beyond charming! I haven't even mentioned the quaint restaurant and the free home cooked breakfast that awaits. You owe it to yourself to experience this hotel, just minutes from the airport and Mendenhall Glacier. Our third week long stay since 2013 and can't wait for our fourth. Bob & Lisa Raper, Elizabeth City, NC

My husband and I stayed here during our last couple of days of our Alaska Trip for our 20 year wedding anniversary. We had a lovely romantic room. Laura and Mechayla we wonderful young ladies that had great recommendations. Felt like I was leaving family on check out day. We only had breakfast here, and really enjoyed the front table by the window. We would definitely come back!

A very late review - stayed here in Jan. 2017 for a week. We drove from So. Cal. to Juneau (yes, during the winter). The place is very clean and comfortable with large rooms. The food is well prepared and was very good! You can do your laundry at their sister hotel down the street. Free shuttle to the airport was on time and a godsend. Ben (at the front desk) is definitely an asset and gave tips on where to go, what to see, etc. - very nice young man! We thoroughly enjoyed our stay!

Grandmas featherbed close to the airport very clean very friendly with a nice selection of breakfast. The cold selection is free while there is a charge for a hot breakfast. Shuttle to the airport was very easy to use and on time. Also able to drop off frozen goods to be kept in the freezer overnight. I stayed in room 201 which is a very large room very pretty on the front of the hotel. As you can tell from the pictures it is a nice small Best western very pretty little hotel. 201 is on the front of the building so surprisingly there is a little road noise and also there are lights in the front of the building. Also steep stairs to get to your room if you have heavy luggage probably you should select the ground floor.

Mechaela was on duty when we arrived and was super helpful. She had some great tips on a local lunch spot and how to get around town. Friendly and helpful staff really makes a difference. Thanks Mechaela!

Quaint Best Western hotel. Each room is different similar to a bed and breakfast. Not worth the extra money over the standard Best Western down the street (same owner). No king size beds!!! Staff was OK nothing special, not very helpful.

This is a delightful small hotel, close to the airport but many miles from downtown Juneau. It is associated with Best Western, and must be one of the most unusual Best Western’s. But be careful: our taxi driver left us off at a different Best Western about a quarter mile away. The two hotels share a shuttle service, so we were driven to the proper venue in the shuttle, and to the airport the next morning. The quaint hotel is located on a busy street with a quiet wooded area behind. Every room has a Jacuzzi bathtub, which can sort of accommodate two people; it also has a shower. Our room was attractive, with a comfortable bed, a mini-fridge, and a toilet in a room separate from the sink and the tub. The small hotel has a small, pleasant-appearing restaurant. We were initially disappointed to learn that the restaurant was closed the evening we were there, but then pleasantly surprised to discover that on days the restaurant is closed, the kitchen is still functioning and you can order room service from the menu. (The portions are large, the food was good though not great, and the place apparently does not have an alcohol license. People leaving for early morning flights are nicely accommodated by grab-and-go breakfast bags and/or a partial breakfast buffet that was ready before 5 a.m.) The person who served us at the front desk was helpful.

2358 Mendenhall Loop Road Juneau AK

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Grandma's Feather Bed is located within a few miles (5 km) of University of Alaska-Southeast and Auke Bay. This 14-room, 3-star hotel has private in-room spa tubs along with free in-room WiFi and free self parking. Nugget Falls and Macaulay Salmon Hatchery are also a short drive from this Juneau hotel.


Free full breakfast is included with your stay and awaits you each morning from 6 AM to 9 AM. Enjoy a bite to eat at Grandma's, the hotel's onsite restaurant.


A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include private spa tub, a refrigerator, and a microwave.

Property features

Best Western Grandma's Feather Bed features free WiFi in public areas, conference space, and a business center. You can take advantage of free parking, along with an airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a computer station and laundry facilities.

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 Queen Bed, Accessible, Jetted Tub

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 425 reviews

Best Western Grandma's Feather Bed

2358 Mendenhall Loop Road, Juneau, AK 99801