Very easy check-in process! The house was spotless and very comfortable (my husband really appreciated the black out curtains ;) Olivia was very fast in responding to questions - beds were comfortable and house was well-stocked. Our only issue (through no fault of the home owner) was there were neighboring dogs on almost all sides of the fenced in area outside that barked at our 2 dogs, which is normal dog behavior, however I tried to find times the other dogs weren’t out to take my dogs out. Again, not something the home owner can control, just a heads up for other renters with shy dogs. Still a 5-star experience!