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Recent guest reviews

Being as I fly out of OR Tambo quite frequently, Southern Sun is very conveniently positioned close by and as I always drive my personal vehicle into the area to be dropped off for airport valet parking service, parking at the hotel is never a problem and cost is comparitive. Their shuttle service is almost always in time due to two shuttles running approximately 15 min intervals. The staff is always friendly, on top of situations and well trained. The on-site restaurant is almost always serving 5 star meals. This being said, I must point out that the rooms are tired looking, in need of renovations/upgrades and it will be interesting to see how the area around the airport thrives once the new hotel is completed and the market becomes more competitive. Until then, I'll continue to use Southern Sun as my first choice.

Property was nice and clean. Negative was staff, especially food services. Slow service, very expensive prices, especially buffet

I was pleasantly surprised at the friendly service I encountered here with the staff.

Loved the hospitality, wine and cheese happy hours. The shuttle is great, location great. Yummy breakfast buffet! Will stay here again.

Always stay whenever traveling, never really any problems

This time I had a very good stay at the property. The service from the staff seems to have improved since my last stay.

After writing a review about a small problem we had a check in, the manager decided to rectify. How? By sending someone to our room with a fruit basket at 10:30PM. We were already asleep. We were not informed they would be coming. The peak hole was blurry so the person could not be seen. After repeatedly telling them they had the wrong room we called the front desk. The manager called back and said a fruit basket was sent to apologize for the problem at check in. By this time we were already very awake and upset that someone was trying to break into our room. Crazy stuff. I appreciate the effort but not well thought out.

Bustling cosmopolitan atmosphere. Very friendly and helpful staff . Very good and popular restaurant.

Distance to airport is the best , reasonable price and great breakfast included

Very clean room, beautifully decorated and the most comfortable bed and pillows I’ve ever had. The perfect hotel for Johannesburg airport. We had dinner and breakfast there and both were excellent as well.

The location and shuttle to the airport are great. The food is excellent. The exercise room is very good.

Very close to the airport but far away from any other action of the city.

Perfect location for rest after long flight to Joburg; two minutes from airport. Marvelous free breakfast, free wine and cheese every evening, and very helpful staff. Rooms becoming a bit outdated, but still very comfortable. As with many hotels these days, there is an unrequested 6 a.m. leaf blowing of the grounds outside the rooms which is guaranteed to disrupt sleep.

Well, the carpet in our room had large dirt spots/areas; there was no shower curtain in the bath; paint and caulking in bathroom was falling apart; sheer curtains were raggedy; overall it looked old and tired. Lobby and restaurant looked fine.

Jones Road Kempton Park Gauteng

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in O.R. Tambo, Southern Sun O.R. Tambo International Airport is within a few miles (5 km) of sights such as International Terminal Duty Free Mall and Arwyp Medical Centre. This 366-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:30 AM to 10:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

All 366 rooms provide coffee makers, laptop-compatible safes, and phones. Guests can expect free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and bidets. Desks are also available.


Property features

At Southern Sun O.R. Tambo International Airport, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is ZAR 50 per day, or you can take advantage of the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a conference center, a 24-hour business center, and a computer station.

Room options

Standard Room

2 Double Beds | 1 Double Bed | Sleeps 4

Superior Room

2 Double Beds | 1 Double Bed | Sleeps 4

Superior Room (Surcharge)

2 Double Beds | 1 King Bed | Sleeps 4

Executive Room

1 King Bed | Sleeps 2

Guest reviews for Southern Sun O.R. Tambo International Airport

Everyone (30) Couples (4) Family (5)
5
Family Partner Couples

Being as I fly out of OR Tambo quite frequently, Southern Sun is very conveniently positioned close by and as I always drive my personal vehicle into the area to be dropped off for airport valet parking service, parking at the hotel is never a problem and cost is comparitive. Their shuttle service is almost always in time due to two shuttles running approximately 15 min intervals. The staff is always friendly, on top of situations and well trained. The on-site restaurant is almost always serving 5 star meals. This being said, I must point out that the rooms are tired looking, in need of renovations/upgrades and it will be interesting to see how the area around the airport thrives once the new hotel is completed and the market becomes more competitive. Until then, I'll continue to use Southern Sun as my first choice.

By , from Mpumalanga on Mar 11, 2020

Review comment responded on Mar 12, 2020

Good Day Lou, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

3
Everyone

Property was nice and clean. Negative was staff, especially food services. Slow service, very expensive prices, especially buffet

By on Feb 7, 2020

Review comment responded on Feb 10, 2020

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We have noted your comments regarding the restaurant and we have passed these concerns on to the relevant department to address accordingly. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

5
Everyone

I was pleasantly surprised at the friendly service I encountered here with the staff.

By on Jan 24, 2020

Review comment responded on Jan 27, 2020

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

4
Everyone

By on Nov 29, 2019

Review comment responded on Dec 2, 2019

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

5
Partner Couples Business Business

Loved the hospitality, wine and cheese happy hours. The shuttle is great, location great. Yummy breakfast buffet! Will stay here again.

By on Oct 17, 2019

Review comment responded on Oct 18, 2019

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

4
Partner Couples

Always stay whenever traveling, never really any problems

By on Oct 8, 2019

Review comment responded on Oct 8, 2019

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

5
Everyone

By on Oct 7, 2019

Review comment responded on Oct 8, 2019

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

5
Everyone

This time I had a very good stay at the property. The service from the staff seems to have improved since my last stay.

By on Oct 6, 2019

Review comment responded on Oct 7, 2019

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

3
Everyone

After writing a review about a small problem we had a check in, the manager decided to rectify. How? By sending someone to our room with a fruit basket at 10:30PM. We were already asleep. We were not informed they would be coming. The peak hole was blurry so the person could not be seen. After repeatedly telling them they had the wrong room we called the front desk. The manager called back and said a fruit basket was sent to apologize for the problem at check in. By this time we were already very awake and upset that someone was trying to break into our room. Crazy stuff. I appreciate the effort but not well thought out.

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Good Day Anonymous, Thank you for completing a review on your recent stay with us and for your valuable feedback. We would like to sincerely apologize for the short comings that you experienced during your stay with us with regards to the team coming to your room late at night. We have addressed this with the departments responsible to ensure that corrective action is taken. We hope you will afford us the opportunity to make amends for this in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

5
Family

Bustling cosmopolitan atmosphere. Very friendly and helpful staff . Very good and popular restaurant.

By , from Brownsville on Sep 18, 2019

Review comment responded on Sep 19, 2019

Good Day Pam, Thank you for completing a review on your recent stay with us and for your valuable feedback. We are delighted to hear that you enjoyed your stay with us and we will be sure to pass these compliments on to our team. We greatly appreciate your support and look forward to welcoming you back in the near future. Kind Regards, Southern Sun O.R. Tambo International Airport Management Team

Southern Sun O.R. Tambo International Airport

Jones Road, Kempton Park, Gauteng 1620
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