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Recent guest reviews

The staff was nice, and the food was very good. The bed was nice and firm.

I liked the hotel design and restaurant onsite. Front desk service and recommendations were poor. They also messed up our room assignment.

Very clean, modern, and close to the airport. I enjoyed my night here

Great staff rooms and food at buffet amazing well manicured grounds

Staff amazing and lots of them, everyone helpful. Property very clean and grounds very well manicured.

Easy access to airport and excellent staff!! Great breakfast buffet.

The buffet was always delicious, Jethro was a great bartender we enjoyed the sitting area on the garden pool and near the bar. The staff really helped out when we thought an item had been lost. Just a note on the room - linens were really nice. Sink and shower section definitely needs a wall instead of a curtain. Water sloshed into sleeping area. Loved the hotel

Very clean and the staff were very friendly and helpful

AC was out in our room & the room was not very clean.

After 24 hours of travel from the USA it was so nice to come here. The staff was friendly. Explained all the features of the hotel.

Convenient access to airport, clean hotel, friendly staff

Airport service to and from is great. Staff is congenial and attentive.

Don't confuse this hotel with the Protea transit hotel at the airport! You will find the shuttle to the hotel behind the Intercontinental Hotel which is in the airport.

This is a convenient hotel for staying just before or after travel. 24-hour restaurant is helpful. Rooms are small, old but clean. Service at restaurant is little slow. Shuttle to airport runs twice an hour and is convenient.

Modern facilities combined with great hospitality from all workers at the hotel. I would stay here again.

Checkin took a long time. I was given a twin room. Had to come all the way down to request a queen room. Rooms are not large (for Sth Africa, and for the airport). The room is OK, but maintenance has been done patchily. The windows are tiny. The shower/bathroom is a little weird. No fridge/mini-bar. No iron. Room service took over 60 minutes to arrive. For the price it was disppointing (the worst hotel I had stayed in Sth Africa on my holiday). And it's not even that convenient to the airport - not walkable, and the shuttle only goes every 30 minutes - I had to wait 39 minutes at the un-airconditioned bus terminal.

If allowed to leave terminal by RSA immigration, this hotel is tops. I ordered a nutritious delicious sandwich after 22:30. I did not have to wait long. Transport was reliable too. I arrived after 21:00 and left before 9:30. What an in between rest. The room itself had amenities the same as inside terminal. The staff was awesome as was transport to and from airport! Highly recommend and am returning here.

Just used it for a stop-over but it had a very nice buffet, lovely new rooms, helpful staff and a free shuttle to the airport.

Very convenient! Easy to get to and great amenities!

Corner of York and Gladiator Streets Kempton Park Gauteng

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within 2 miles (3 km) of Arwyp Medical Centre, Protea Hotel by Marriott O.R. Tambo Airport is within 3 miles (5 km) of Kempton Park Golf Club. This 4-star hotel welcomes guests with 213 rooms and conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite theme restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 213 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free bottled water. 32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and Tempur-Pedic beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, phones, and desks are also available.


Property features

At Protea Hotel by Marriott O.R. Tambo Airport, guests enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a conference center, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Twin Beds, Non Smoking

2 Twin Beds | Sleeps 2

Guest reviews for Protea Hotel by Marriott O.R. Tambo Airport

Everyone (12) Couples (22) Business (11) Family (3) Other (6) Friends (5)
5
Business Business

The staff was nice, and the food was very good. The bed was nice and firm.

By on Feb 27, 2020

Review comment responded on Mar 1, 2020

Dear Anonymious, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

2
Partner Couples

I liked the hotel design and restaurant onsite. Front desk service and recommendations were poor. They also messed up our room assignment.

By , from New York on Dec 8, 2019

Review comment responded on Dec 17, 2019

Dear Valued GUEST, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

5
Friends

Very clean, modern, and close to the airport. I enjoyed my night here

By on Dec 3, 2019

Review comment responded on Dec 4, 2019

Dear Anonymous, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

5
Everyone

Great staff rooms and food at buffet amazing well manicured grounds

By on Oct 30, 2019

Review comment responded on Oct 30, 2019

Dear Anonymous, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

5
Everyone

Staff amazing and lots of them, everyone helpful. Property very clean and grounds very well manicured.

By on Oct 30, 2019

Review comment responded on Oct 30, 2019

Dear Anonymous, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

5
Partner Couples

Easy access to airport and excellent staff!! Great breakfast buffet.

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

Dear Anonymous, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback will be shared with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

5
Family Friends

The buffet was always delicious, Jethro was a great bartender we enjoyed the sitting area on the garden pool and near the bar. The staff really helped out when we thought an item had been lost. Just a note on the room - linens were really nice. Sink and shower section definitely needs a wall instead of a curtain. Water sloshed into sleeping area. Loved the hotel

By on Sep 18, 2019

Review comment responded on Sep 18, 2019

Dear Anonymous, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback will be shared with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

3
Everyone

By on Sep 12, 2019

Review comment responded on Sep 12, 2019

Dear Anonymous, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Protea Hotel O.R. Tambo Airport. As a Valued GUEST, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “3”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

5
Everyone

Very clean and the staff were very friendly and helpful

By on Jul 9, 2019

Review comment responded on Jul 9, 2019

Dear Anonymous, Thank you for sharing your experience at the Protea Hotel by Marriott O.R. Tambo Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. I have shared your feedback will be shared with the TEAM to continue to inspire and motivate them to deliver exceptional Customer service. Thank you for choosing to stay at the Protea Hotel by Marriott O.R. Tambo Airport and we hope you choose to stay with us again whenever your travel needs bring you back to Johannesburg.

3
Everyone

AC was out in our room & the room was not very clean.

By on Dec 30, 2018

Review comment responded on Dec 30, 2018

Dear Valued GUEST, Thank you for taking the time to share your recent experience at the Protea Hotel by Marriott O.R. Tambo Airport with us. As the cleanliness of our Hotel is a key priority, I am very sorry that your Guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping TEAM in an effort to improve our service. As a Valued GUEST, we hope you choose to stay with us whenever your travels bring you back to Johannesburg. Regards,

Protea Hotel by Marriott O.R. Tambo Airport

Corner of York and Gladiator Streets, Kempton Park, Gauteng 1627
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