African Pride Melrose Arch Hotel5.0 out of 5.0
Recent guest reviews
This was an unexpected treat of a layover. The hotel picked us up at the airport in a shiny black Mercedes. When we checked in, the front desk clerk took the time to explain all the amenities that were offered then personally showed us to our room and explained the A/C controls and room amenities. Every member of the staff that we came in contact with was very helpful and friendly. The staff made us feel special. Eating at the hotel restaurant was wonderful. The food was tasty and beautifully plated. We look forward to another stay at this property.
This place was fabulous. We arrived very tired and they took care of us the whole time. From the WONDERFUL staff (thank you all), to the great breakfast buffett, to the rooms AND the rubber duck, this hotel was more than perfect. The location is also terrific. Close to the Apartheid Museum and other cultural activities.
Stayed here many times and in the past considered it five star. After this stay I rate it 3 star at best. The location is great, the staff are great but the property is tired. Especially the rooms. We requested a certain type room when we booked one year prior to arrival. When we checked in we were told not available. One early morning at around 4 the power went off causing my CPAP machine to stop working. On arrival we were told the wi fi was down and only came on 3 hours later. One night ordered a bucket of ice, took an hour and three calls. I will continue to stay their because of the location and staff but it not 5 star anymore.
This hotel is located in a safe area of Melrose Arch, where there are nice cafes and restaurants, as well as the popular comedy club right across. The rooms are quirkily designed and while it is not my preferred style, it is not without its charm. The bed is also very comfortable, even though it does not seem to be a king bed as stated in my booking. However it does need a fair bit of fine tuning, especially if it is going to call itself a 5-star hotel. Firstly the room needs to be a bit more practical - the one pack of Kleenex is really very unbecoming of a hotel of such stature. Our corner standard room is also odd-shaped and frankly, small. The desk is near the sliding door to the balcony, which makes it hard to go in and out. Plus the curtains in our room also need alteration because they are too long and it looks untidy. Secondly, while the staff are professional and smartly dressed, there is a lack of warmth, especially at the front desk and the entrance. In contrast, the gentleman (Sisipho, if I spelled it correctly?) who picked us up from the airport was so friendly and made a great first impression of the hotel. Upon checking in, we were also told that our safe is behind the painting, which is a unique feature, but it is actually not there and is right beside the minibar at a conventional location. This indicates a lack of knowledge about the hotel, but perhaps the staff is new. The check in staff also did not tell us about the facilities of the hotel and we knew about it because another staff member was explaining it to another guest who was also checking in. Overall, I was quite underwhelmed because at such a price point and with Marriott's branding, I really did expect more.
A very cool property in a planned subdivision that has security allowing you to walk all around and enjoy the shops and cafes. The rooms are very big the staff very nice and the overall value of the hotel is unmatched. One down. I booked because many websites said it had a cigar lounge but now it is non smoking. Even on the outside porch. However, despite that I would make this my HQ in JoBurg.
I stayed here with a colleague for a business trip, and I have to say it was a great hotel to stay at. Its got a great character and the interiors just have for want of a better term ‘ great texture’. It beats staying at the bland business hotels I have stayed at previously in South Africa. The service was spot on and they look after you. It’s also located in a great area with plenty of restaurants and shops. Overall my stay was very pleasant. I’d recommend.
Super central and lots of good restaurants around it. Best breakfast I’ve had at a hotel for a long time! You can judge a hotel by its breakfast. Super friendly and helpful service. Spacious rooms and good views of Johannesburg.
This was definitely an interesting hotel! My husband and I stayed one night on our way from NYC to Botswana. We arrived early and were allowed an early check-in, which was great after a long overnight flight. However, we had requested a room with 2 beds and we got a room with only 1. We asked to change rooms and were told that we couldn't switch until that afternoon. We went out for the day on a tour of Soweto. Upon our return we were told that the new room wasn't ready yet. We rested in our assigned room for 2 more hours. Several phone calls to the front desk were made and we were told each time that the new room wasn't ready. Finally, I went down to the front desk and got some results. We moved to the new room, which was pretty cool. The bathtub almost in the bedroom area with a rubber duckie was a fun touch. Great toiletries, slippers and robes. Quirky safe--it was behind a painting of a man robbing a safe! The hotel made us reservations at Moyo restaurant, which was just across the plaza. After a wonderful dinner, we returned to the room and got a good night's sleep since the beds were very comfortable and the room was quiet. The next morning, we went to the fabulous breakfast buffet. They had just about anything you could want. I indulged in Durban oysters and savored each one. Then it was time to go. I had dropped my luggage lock and went to look for it. I got a few surprises when I looked under the bed--there was a LOT of dust and debris as well as a used slipper from a previous occupant. All in all, this was a pretty good place for an overnight stay. The food was excellent, the staff smiling and pleasant and the location was great.
I stayed here for 3 weeks in August and loved it. Very comfortable and exquisitely designed rooms, and friendly staff who went out of their way to make me feel at home (especially Cynthia at the reception). The restaurant had an excellent breakfast menu and buffet. The hotel is also conveniently located within the Melrose Arch shopping centre. The only issue I had during my stay was that the "Do not disturb" sign didn't really serve any purpose; I put it up one Friday night when I wanted to sleep in on the following Saturday morning, only to receive a call from housekeeping at around 9 am, asking me when they could come to clean my room. Needless to say, I did not get my Saturday morning sleep-in. Regardless, I enjoyed my stay here and would recommend it to business travellers
We loved this hotel! It is hip and a little funky but so modern and nice. The only complaint I had was no hot water for my shower!! Other than that, I would stay here anytime. The area around the hotel was fun to stroll through and loved all the Christmas lights!
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
- Outdoor pool
African Pride Melrose Arch Hotel places you within 3 miles (5 km) of popular attractions like Johannesburg Stock Exchange and Sandton City Mall. This 5-star hotel has 118 guestrooms and offers an outdoor pool, free in-room WiFi, and a nightclub. Near the airport, it's also near Sandton Convention Centre and South African Museum of Military History.
This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11 AM.
The 118 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free bottled water, laptop-compatible safes, and phones.
Guests staying at African Pride Melrose Arch Hotel enjoy a nightclub, an outdoor pool, and free WiFi in public areas. Parking is ZAR 85.00 per day (ZAR 85.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for ZAR 680.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 6 meeting rooms, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 730 reviews