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African Pride Melrose Arch Hotel

5.0 out of 5.0

Recent guest reviews

It was a short trip to Johannesburg for a few nights. I found location suitable and very central for my needs. Stylish and urban setting, great rooms and activities. F&B of high standards and very polite and elegant staff in all departments of its operation. Thank you Jozi! See you again.

We usually stay at the Fire and Ice in Melrose Arch but this hotel was a little cheaper for our last stay. It's very nice. Very clean, nicely appointed rooms. Location is great in Melrose Arch. Perfect for a few days to relax, shop, eat. Service was mixed. Some staff were great, others not so much. Easter Friday night there were 4 staff at the door and not one of them acknowledged us when we entered the hotel. Other staff were lovely. There were nice touches like an Easter egg and bunny given to us for Easter. We did have a dinner in the restaurant. We were the only ones there and dinner did take some time. The steak was ordered medium but it was more like well done. There are plenty of local restaurants for breakfast (PAUL is our choice) so there is no need to eat at the hotel. Overall, a very nice experience. I did prefer Fire and Ice, but I would certainly come back here if the price was right.

I stayed at this hotel for 9 nights on a business trip. The rooms are luxurious, and the service is excellent. Breakfast is plentiful. The location can’t be beat, with many restaurants within steps of the front door. I had dinner one night at the Library Bar. Both food and service were excellent. The room has some nice touches, and it’s both relaxing and also easy to get work done.

We checked into the hotel in February 2018. we were there to go on a safari to Pilanesberg National park. We had been to Joburg in 2017 , but missed out on the safari. I booked the safari through the hotel travel desk. They have a driver that will get you there and back. The hotel is very clean, the rooms are spacious. The area itself is very quite. There are restaurants within walking distance from the front door. We did not eat at the hotel, we like to eat at the area places. 50 steps from the front door, there are 2 restaurants, we ate at Ocean Basket. They have great low cost food. A great compliment to the hotel is, the area has restaurants and shops close by. The staff at the hotel is very friendly and helpful. There are taxis and UBER to take you around town. Tip- load your uber ap before you go. I had a problem loading my info, so i never used it. But the cost was a lot cheaper than the taxis in the area. We stayed at the sister hotel in 2017, Fire And Ice, which is right around the corner , less than a 5 minute walk. African pride is a little more upscale than Fire And Ice. I will stay at African Pride in the future. Great hotel!. Pilanesberg is a lot closer than Kruger National park, for the same Big 5. 2 hour drive from the hotel. Kruger is 4 -5 hours.

Service is impeccable from the minute you walk in the door. Fantastic service from doorman and bell staff to reception to cleaning staff, bar staff all the way up to the General Manager. Will continue to support this great establishment.

I arrived from Limpopo and checked into the hotel at around 6:30 pm Jo’burg time today (March 21, 2018). I had a flight at O.R. Tambo airport at 1:00 am, and I was planning to check out at around 10:00 pm to go to the airport. Primary reason I decided to pay almost $200 for less than 4 hrs in a hotel was that I wanted a quiet place to do some work and I also wanted to take a shower before going to the airport. First, I got room 112 (on the first floor). If you don’t know it, there’s a flight of stairs before you get to your room, and AFTER you exit the elevator. Luckily, I had a small bag, so I hauled it and got to my room to discover that the internet wasn’t working. I called the front desk and someone came, no results; another one came to the rescue, still nothing. They called someone external (presumably their internet provider, - still nothing). After about 45-50 minutes of this, I decided to take my laptop and go find a place where I could connect. By then, it was close to 8:00 pm. So, I left my bag with them at the front desk, and walked to the corner restaurant, ordered food and did the most urgent work. I returned to the hotel at almost 10:00 pm. Had left my bag with them at the reception. I asked for my bag and they handed me this bill for ZAR 2038.38 (yes, about $185 at today’s exchange rate). Though the invoice says “ check-out 22/03/18”, I checked out the same day I checked in, and 4 hours after check-in. I never got to use the internet (it wasn’t working) and I never got to shower (after going to the restaurant and working there, I didn’t have much time when I came back). Plus, it so happens I had already grabbed my bag when I was leaving to go use internet somewhere else. I complained that I didn’t get to use the 2 services for which I had checked into the hotel, e.g. internet (not working) and shower (no time after spending 2 hours at another location). They still didn’t refund me. Here is a pic of the invoice. I’m at the airport and making sure I post this before the March 22 date, that shows on my bill. For privacy reasons, I blocked the portion of the bill that shows the name.

The AP Melrose Arch is a really nice hotel, if you are travelling for business. The service was outstanding, rooms are large, the bed was very comfortable. The breakfast is well worth a mention as it really is excellent, and the coffee is very good. Melrose Arch itself is a funny old place. Frequented by the very rich, it feels like it’s in a bubble. That said there are some excellent restaurants and cafes close by. The only reason for not giving 5 stars is the cost of the gym. There is no gym onsite so the Virgin gym around the corner is offered at R300 (approx £18.50) a time, which racks up quickly over a week. It will probably be the best gym you ever go in, but it is expensive.

The African Pride retains its unique style (as does the nearby Fire & Ice also owned by Marriott). The rooms are a good size and nicely appointed. Access to light switches from the bed was challenging and there was no power outlet near the bed for charging the phone/alarm. The bar was a little quiet for my liking but there is choice nearby so not a big issue.

Just about to check out my wife and I have spent the first 2 nights here of a 3 week trip to South Africa, our first. The hotel is a Marriott affiliate so does recognise, in part, Elite members. We were upgraded to a super size room with all of the amenities you would expect from a top class 5 star hotel. However we were expecting breakfast to be included as Gold members and this was not available. Breakfast at about 25$ per person not cheap but an amazing variety inc a glass of champagne so actually value for money. The only reason for the 4 instead of 5 is a mishap with our luggage on first arrival which has not yet been sorted to our entire satisfaction- otherwise a great hotel in an upscale district with plenty of restaurants and shops a few steps away. About 20 mins north of downtown Joberg. Not the cheapest by any means but very classy and super friendly staff. Looking forward to our final night back here at the end of our trip.

What an improvement! The rooms are quirky but great and the beds and linen so comfortable. The reception team were awesome and so helpful and friendly as we're the bell boys and door men. An excellent stay in a wonderful hotel located in a great enclave that is Melrose Arch. I look forward to returning soon.

1 Melrose Square, Melrose Arch Johannesburg Gauteng

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Nightclub
  • Outdoor pool

African Pride Melrose Arch Hotel places you within 3 miles (5 km) of popular attractions like Sandton City Mall and Sandton Convention Centre. This 5-star hotel has 118 guestrooms and offers an outdoor pool, free in-room WiFi, and a nightclub. It's near the airport and also near South African Museum of Military History and Melrose Arch Shopping Centre.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in international cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 118 rooms are soundproofed and have an array of amenities, including minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include free bottled water, laptop-compatible safes, and phones.


Property features

Guests staying at African Pride Melrose Arch Hotel enjoy a nightclub, an outdoor pool, and free WiFi in public areas. Parking is ZAR 85.00 per day (ZAR 85.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for ZAR 680.00 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include 6 meeting rooms, a conference center, and a 24-hour business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 753 reviews