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Four Seasons Hotel The Westcliff, Johannesburg

5.0 out of 5.0

Recent guest reviews

The location and ambience of this 5-star hotel are great. There's almost a resort feel and vibe to it. the calm and green lush surroundings make it a perfect getaway hotel from the hustle and bustle of the busy Sandton/Hyde Park areas of Johannesburg. With the location, you are not more than 20 minutes drive from anything, Sandton and shopping, Constitution hill or the apartheid museums. We went with our 1.5-year daughter and the Zoo is within safe walking distance. The staff is very friendly and accommodating, and the restaurants are top-class. Make sure to get a room high up the cliff for better views. Rooms are spacious and very comfortable standards. The only drawback if you are travelling with kids is the lack of a play zone, and that the hotel is very quiet, which makes you feel like you are disturbing everyone by the family pool.

Awesome brunch date, especially coupled with a panoramic view of the Johannesburg zoo and surroundings. Views are awesome from the venue. Food is divine. From the freshest oysters, sushi and lots more, interesting egg benedict, delicious desserts and sweets to bring out all your childhood memories. Overall a definite must a go...

Fantastic facilities, helpful and friendly staff, comfortable and well appointed rooms, great gym. I will certainly be staying here in future. The only issue I had was the air-conditioning was not so effective which made it difficult to sleep.

Was here 12 years ago before the Four Seasons took over. The service from the outset was great. Had reserved deluxe view room but we were upgraded to premier view room. The room was quite large with a balcony. The bathroom was set up great with two separate closet spaces for each. Restaurant was great as was breakfast.

I truly enjoyed my stay here. It was relatively safe and comfortable. The property was small, but beautiful and I am sure you will enjoy it. Unfortunately, if you are not driving you will have to call a cab. You are not close to much other than the zoo. I would love it if the hotel had a hot tub. It would have added to the stay. Please Beware: Keep all of your items in the safe and your door locked. Someone came into our room while we were sleeping and moved our money around. We also found items left in the room from the last person who was in the room. It was obvious it was missed during the cleaning.

Staff are very worried about visitors being robbed or mugged off premises. They told me the only safe place to go in Joburg was to a shopping mall. Staff bordered on paranoid. The place itself is wonderful. Only nearby thing to it though is the zoo. No shops, stores, or anything within walking distance.

An exceptional hotel with wonderful staff, great spa facilities and a lovely view. There is more than enough there to keep couples relaxed and happy and children enthused and occupied. The concierge will arrange whatever you require, and the transfer service to the airport was superb.

Johannesburg may be a business destination for many international travelers, but I wanted to know it as a tourist because I like big cities. And talk about a big city! It is huge and it is not easy to find a perfect place to stay there. That's why I chose the Four Seasons. Its location is definitely not in the CBD, which is a good thing, because CBD is not a place I would recommend to stay. The Westcliff property is conveniently located midway between the CBD and Sandton, the newer area for business and entertainment. The property is gorgeous, with at least three different pool areas, great gym/spa and a fantastic bar/restaurant with beautiful views. The service is impeccable, as you would expect from the Four Seasons. The rooms were comfortable and spacious. If you are on your way to Cape Town or Kruger, or even back home, and you need some time to rest and enjoy this city, I definitely recommend staying in this property.

We love the Westcliffe and we always choose to come back time and time again! The staff are wonderful and everything is luxurious! Drinks on the terrace , sunbathing at the swimming pool, what more could one ask for? Luxury at its best. Highly recommend!

I booked the hotel to celebrate my wedding anniversary... from the arrival champagne and a CONGRATULATIONS we received , to the room upgrade and complementary brunch . It's a beautiful hotel with a beautiful view. Price was good value and i had an absolutely amazing stay. Thanks to all the staff

67 Jan Smuts Avenue Randburg Gauteng

Hotel highlights

  • Walking distance to Johannesburg Zoo
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Westcliffe within a short walk of Johannesburg Zoo, Four Seasons Hotel The Westcliff, Johannesburg is within 2 miles (3 km) of other popular sights such as South African Museum of Military History. This 117-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. It's also close to Museum Africa and Parkview Golf Club.


Enjoy the garden views at Flames, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11:30 AM.


Four Seasons Hotel The Westcliff, Johannesburg's 117 air-conditioned rooms provide refrigerators, minibars, and coffee makers. TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also available.

Property features

Guests of Four Seasons Hotel The Westcliff, Johannesburg have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for ZAR 950 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Garden View Deluxe Room, 2 Single Beds

Twin 2 | Sleeps 2

Garden View Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Panoramic View One Bedroom Suite

King 1 | Sleeps 3

Garden View Premier Room

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 672 reviews