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Four Seasons Hotel The Westcliff, Johannesburg

5.0 out of 5.0

Recent guest reviews

This is a beautiful hotel. Despite being close to the restaurants my room was very quiet and well appointed. The food was delicious - I was impressed by the diversity of dishes at the Flames restaurant brunch - and the fitness center just what I needed. However, I was offended and put off by some of the staff who felt like it was their place to comment on my traveling and dining alone. I happen to enjoy taking solo trips, not to mention my own company - and found it very rude that the receptionist when I checked in, the gentleman who showed me to my room, the server who brought room service and even the manager at brunch felt that it was their place to ask me if I was lonely, why I didn't have a friend with me, and altogether imply that as a woman traveling alone I really should have a (male) companion. For such an upscale hotel, I expected that these thoughts and opinions would be kept private and that I would not be made to feel bad in my own company. It unfortunately put a rather negative light on what should have been a beautiful weekend, spent celebrating my birthday in the way I like to every year.

Such a great hotel, friendly and professional staff , Beautiful room, outstanding service, beautiful pool and bar, great breakfast ,no complain at all! Even if you look to find something to complain about , you can not find it !!! Thank you so much for making our stay so memorable .

This is one of the best Four Seasons we have ever stayed at. The rooms are spacious and luxurious, well appointed . We had a panoramic view room quite worth the money. Although the weather was not in our favor to use the pool it was very inviting. Dinner at Flames was a great experience. The Hotel Car service was a great amenity for us.

Amazing just hard to find halal food. The view is great. The way hotel was built on hill top makes it exceptional place. Staff is helpful. It's wonderful place. Rooms are perfect. Only issuse for Muslims is getting halal food .

What an amazing venue. You are taken from the ground floor reception via a golf cart to the lift. The next stop is the cocktail balcony with stunning views of Jozi. The drinks were great and very well priced. Dinner was excellent and he service was friendly and efficient. Highly recommend for couples and friends

What a treat to spend a night in what must be one of South Africa's World class hotels. Having stayed in a perhaps well-known 5-star Palace a few weeks before, the Four Seasons Westcliff must be at least 3 stars better in every respect. Great staff, excellent food, supremely comfortable and appointed rooms and a exquisitely designed Spa.

We were promised a room with a garden view. Our room (404) faced onto a roof with a wall right behind that. We closed the curtains to block out this view. For the charge the bathroom accessories was disappointing. The breakfast at nearly R400 was also a disappointment. Average Southern Sun hotel buffet

We stayed at the hotel for our wedding anniversary on a Saturday night and the view and décor were lovely and with the Jacandara trees in flower, the view of the Johannesburg Zoo and high density tree surrounds was enchanting. The hotel was relatively empty however the Flames restaurant was difficult to obtain a booking due to being booked out by local diners. I can understand why as the food was excellent, great range, taste and size plate, I would however recommend others to book the restaurant in advance of the weekend to avoid disappointment due to full capacity seating. The booking desk appeared to have issues getting us a seating in the restaurant as hotel guests, we were delighted when they finally did as I was fearing we'd have to order a pizza for dinner in such a lovely hotel and all.

Thanks to its location a little elevated, this provides unique views of green Johannesburg. Actually the views from the hotel is the immense joahnnesburg zoo, so all green! And in my time was also purple with jacaranda trees flourishing The hotel is made by 9 blocks, former appartments, so once you enter the gate, you have the feeling to be in an exclusive condominium. Lovely decorated rooms and huge bathroom. Toiletries by ocal brands Tèrres d’Afrique, also available in the spa shop. The Spa is really nice, only a couple treatment rooms are with window to the spa pool, the rest are interior, total 7 rooms. Very comfy beds, heated. Sauna and hammam and ice fountain in each changing room. The spa pool with Jacuzzi is not so big but really nice and relaxing I enjoyed an Afrique in harmony balancing massage by the hands of Pethonia, an amazing therapist!!! At the same time I had an anti aging facial mask In The View restaurant for breakfast I ate some of the best eggs Florentine I had ever!!! You have lots of choices, gread breads and pastry (do not miss the croissants) and Nutella as well. The View is the gastronomic restaurant where chef Farrel Hirsch develops his savoir-faire and converts his food into edible art. In South Africa there are no star Michelin, but when they arrive, I am sure, The View will be granted with a couple. Really delicious and imaginative tasting menu, I ate ALL, really delicious Decorationwise The View is also very nice, and there a huge terrace to enjoy the views during the day or at night At Flames I had an excellent sushi and it’s more informal. Perfect for drinks and dinner with friends. Another huge terrace. Really a top hotel, a place where I will surely be back

My mom and I had the best time at the Four Seasons, Westcliff. They really treated you like royalty. Even when we found a small issue with the room, the management team immediately jumped on it and resolved our concerns. The views and the food...OMG! I could not get over how much Purple Jacaranda flowers were surrounding the property landscape. Prince (Purple Rain) would have loved this place. Simply spectacular! If I can deal with that looong plane ride again (from New York to Johannesburg), I am definitely going back and would not hesitate to stay here again.

67 Jan Smuts Avenue Randburg Gauteng

Hotel highlights

  • Walking distance to Johannesburg Zoo
  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining

Located in Westcliffe within a short walk of Johannesburg Zoo, Four Seasons Hotel The Westcliff, Johannesburg is within 2 miles (3 km) of other popular sights such as South African Museum of Military History. This 117-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. It's also close to Museum Africa and Parkview Golf Club.


Enjoy the garden views at Flames, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 11:30 AM.


Four Seasons Hotel The Westcliff, Johannesburg's 117 air-conditioned rooms provide refrigerators, minibars, and coffee makers. TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Free newspapers, free bottled water, and safes are also available.

Property features

Guests of Four Seasons Hotel The Westcliff, Johannesburg have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for ZAR 950 per vehicle one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Garden View Deluxe Room, 2 Single Beds

Twin 2 | Sleeps 2

Garden View Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Panoramic View One Bedroom Suite

King 1 | Sleeps 3

Garden View Premier Room

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

70% of guests recommend this hotel

Total of 584 reviews