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Recent guest reviews

M

nice place for a great price and all staff are extremely friendly and helpful

Advertised free WiFi. Not true.

Most comfortable bed ever. Beyond friendly staff. Great restraunt with good food & friendly staff.

Staff communication was poor. Clean, modern rooms. Quiet hotel. Annoying part was the nickel-and-dime amenities. Free WiFi? Nope. Breakfast? Nope. And come to find out breakfast was 7-9 a.m. Other guests were in the lobby complaining of the same issues.

Great value, good location and outstanding staff. Other than that, it’s an average property, but nothing to dislike about it

Rude staff, stood at front desk waiting to check out for a good twenty minutes meanwhile they were out the front door smoking and knew myself and other guest were standing there

My husband and I booked a last-minute stay here -- our first hotel stay since the pandemic began. Our anxiety over cleanliness was quickly put to rest. Everyone we saw was wearing a mask, the room was very clean and appeared to be sanitized. Attention to safety protocol was apparent and very much appreciated. The room was lovely. We will definitely stay here again.

The staff was very friendly and efficient!

This place was very clean & staff very friendly & helpful. Will definitely stay again & would for sure recommend to anyone that needs a hotel in the area!

Very clean and centrally located. Within walking distance of most sites.

we like the location. it was very central to everything we were in town to do. the rooms was clean and the bed comfortable. the front desk staff was helpful and friendly. the in room fridge and coffee were very nice and the warm cookies were wonderful.

Fantastic job in restoring an abandoned Holiday Inn. Prices are reasonable for the quality of accommodations. Best mattress that I have ever slept on. The only negative is the drinks in the bar are somewhat overpriced.

We slept well in a clean room. Parking was convenient. We were within walking distance of the Natl Comedy Center and Lucille Ball museums.

W 4th St Jamestown NY

Hotel highlights

  • Free parking
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

DoubleTree by Hilton Jamestown places you next to Lucille Ball Desi Arnaz Museum and within a 5-minute walk of National Comedy Center. This 147-room, 4-star hotel has a restaurant along with conveniences like an indoor pool and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with cooked-to-order breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

50-inch flat-screen TVs come with cable channels, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are also standard.


Property features

At DoubleTree by Hilton Jamestown, guests enjoy an indoor pool, a 24-hour gym, and WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a business center, a terrace, and laundry facilities.

Room options

Room, 2 Queen Beds, Accessible (Hearing)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton Jamestown

Everyone (9) Couples (5) Family (12)
5
Everyone

By on Oct 4, 2022

4
Partner Couples

M

By on Jul 19, 2022

Review comment responded on Jul 22, 2022

Thanks for your rating and comments. We look forward to welcoming you back soon!

4
Everyone

By on Jul 11, 2022

4
Everyone

By on May 11, 2022

5
Partner Couples

nice place for a great price and all staff are extremely friendly and helpful

By on Mar 1, 2022

Review comment responded on Mar 2, 2022

Thanks for your rating and review! We hope to welcome you back again soon!

5
Family

Advertised free WiFi. Not true.

By on Oct 15, 2021

Review comment responded on Oct 19, 2021

Thanks for your rating and review! WiFi is free for Hilton Honors members. Our Front Desk can always assist with signing you up. We hope to welcome you back again soon!

5
Family

Most comfortable bed ever. Beyond friendly staff. Great restraunt with good food & friendly staff.

By on Aug 10, 2021

Review comment responded on Aug 15, 2021

Thanks for your rating and review! We hope to welcome you back again soon!

3
Family

Staff communication was poor. Clean, modern rooms. Quiet hotel. Annoying part was the nickel-and-dime amenities. Free WiFi? Nope. Breakfast? Nope. And come to find out breakfast was 7-9 a.m. Other guests were in the lobby complaining of the same issues.

By on Jul 26, 2021

Review comment responded on Aug 2, 2021

Thanks for your rating and review! We will share your comments with our staff and management team. We hope to welcome you back again soon!

5
Family

Great value, good location and outstanding staff. Other than that, it’s an average property, but nothing to dislike about it

By on Jun 3, 2021

Review comment responded on Jun 5, 2021

Thanks for your rating and review! We hope to welcome you back again soon!

1
Partner Couples

Rude staff, stood at front desk waiting to check out for a good twenty minutes meanwhile they were out the front door smoking and knew myself and other guest were standing there

By on Mar 8, 2021

Review comment responded on Mar 9, 2021

Thanks for your rating and review! Our apologies you had to wait to check out. Unfortunately, our staff was dealing with a guest safety issue outside the Front Door. We hope to welcome you back again soon!

DoubleTree by Hilton Jamestown

150 W 4th St, Jamestown, NY 14701
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