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Urban Hotel Serpong

3.0 star property

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Photo gallery for Urban Hotel Serpong

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes
Exterior
Lobby
Front of property
Terrace/patio

Reviews

1.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Urban Heights Residence, Tower Toronto, Jl. Ciater Raya N0. 8, Rw Mekar Jaya, South Tangerang, Banten, 15310
  • Place, Eka Hospital
    ‪4 min drive‬
  • Place, TerasKota
    ‪5 min drive‬
  • Place, ITC BSD
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Family 1 Bedroom

Family 1 Bedroom | In-room safe, desk, laptop workspace, blackout drapes

Family 1 Bedroom

  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family 2 Bedrooms

Family 2 Bedrooms | In-room safe, desk, laptop workspace, blackout drapes

Family 2 Bedrooms

  • 463 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Large Twin Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Studio

Lobby

Standard Studio

  • Sleeps 2

View all photos for Family 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Family 1 Bedroom

  • Sleeps 2

View all photos for Family 2 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Family 2 Bedrooms

  • Sleeps 3

View all photos for Standard Double Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • Sleeps 2

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About the neighborhood

South Tangerang

Urban Hotel Serpong is located within a few miles (5 km) of Eka Hospital and TerasKota. This 105-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Eka Hospital - 4 min drive - 2.7 miles
  • TerasKota - 5 min drive - 2.9 miles
  • Ocean Park - 5 min drive - 2.9 miles
  • ITC BSD - 6 min drive - 3.8 miles
  • Aeon Mall BSD City - 8 min drive - 3.8 miles

Getting around

  • Serpong Rawa Buntu Station - 6 min drive
  • Lebak Bulus Grab Station - 14 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 36 min drive

Restaurants

  • ‪Warung Tekko - ‬7 min walk
  • ‪Subway - ‬6 min walk
  • ‪Meat.inG Steak - ‬8 min walk
  • ‪RM Jati - ‬4 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Urban Hotel Serpong

Urban Hotel Serpong features an outdoor pool, a children's pool, and a gym. A stay here includes free parking. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, meeting rooms, and coffee/tea in a common area.
34-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and toothbrushes and toothpaste. Coffee makers, safes, and desks are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 34-inch smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: IDR 100000 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Urban Hotel Serpong Hotel
Urban Express HomTel Serpong
Urban Hotel Serpong South Tangerang
Urban Hotel Serpong Hotel South Tangerang

Frequently asked questions

What's there to see within easy reach of Urban Hotel Serpong?

This hotel is located in South Tangerang, close to Aeon Mall BSD City, QBig BSD City, and TerasKota. You'll also find ITC BSD and Ocean Park within a short drive.

How much does it cost to stay at Urban Hotel Serpong?

As of Mar 27, 2026, prices found for a 1-night stay for 2 adults at Urban Hotel Serpong on Apr 12, 2026 start from $15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Urban Hotel Serpong?

Yes, secured self parking is offered for free at the hotel.

Does Urban Hotel Serpong feature a casino at the property?

No, Urban Hotel Serpong doesn't have a casino.

Is there an indoor pool at Urban Hotel Serpong?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 8:00 PM.

What amenities will couples enjoy at Urban Hotel Serpong?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Urban Hotel Serpong?

No, there isn't a spa tub at this hotel.

Does Urban Hotel Serpong feature a restaurant that includes a breakfast menu?

No, Urban Hotel Serpong doesn't have a restaurant that serves breakfast.

Does Urban Hotel Serpong allow pets to stay for free?

No, pets and service animals aren't allowed at Urban Hotel Serpong.

Are there connecting rooms at Urban Hotel Serpong?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Urban Hotel Serpong?

The closest major airport to Urban Hotel Serpong is Soekarno-Hatta Intl. Airport (CGK), which is 21.5 mi away (36 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 29.5 mi away (56-minute drive).

Can I book a room with a balcony at Urban Hotel Serpong?

Yes, some guestrooms at Urban Hotel Serpong offer a balcony and may feature city views.

Urban Hotel Serpong Reviews

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