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Ramada by Wyndham Serpong

3.0 star property

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Photo gallery for Ramada by Wyndham Serpong

A swimming pool with a view of a distant tower, surrounded by greenery and a clear sky.
A high-rise building with multiple floors, surrounded by a cityscape at dusk.
A hotel room with two beds, a flat-screen TV, a desk with a chair, a sofa, and a large window with curtains.
A modern hotel lobby with a reception desk, seating area, and large windows overlooking a street.
A modern restaurant with a marble counter, seating area, and large windows offering a view of the city.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310
  • Place, TerasKota
    ‪19 min walk‬
  • Place, Ocean Park
    ‪2 min drive‬
  • Place, BSD Xtreme Park
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪33 min drive‬

Room options

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a TV, a desk, and a door leading to the bathroom.

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Queen Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a flat-screen TV, a desk with a chair, a sofa, and a large window with curtains.

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a bed, bedside table, wall-mounted TV, and a painting.

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

South Tangerang

Located in Bumi Serpong Damai, Ramada by Wyndham Serpong is within a mile (2 km) of sights such as Eka Hospital and TerasKota. This 3-star hotel welcomes guests with 93 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • TerasKota - 19 min walk - 1.0 mile
  • Ocean Park - 2 min drive - 1.1 miles
  • BSD Xtreme Park - 3 min drive - 2.0 miles
  • Aeon Mall BSD City - 5 min drive - 3.3 miles
  • Indonesia Convention Exhibition (ICE) - BSD City - 7 min drive - 4.4 miles

Getting around

  • Serpong Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Stok Espresso - ‬3 min walk
  • ‪Sop Ikan Batam - ‬3 min drive
  • ‪Kwetiau Akang - ‬3 min drive
  • ‪Wing Lok - ‬19 min walk

About this property

Ramada by Wyndham Serpong

Guests staying at Ramada by Wyndham Serpong enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for IDR 350000 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this spa hotel include free newspapers, barbecue grills, and an ATM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer free toiletries and slippers. Coffee makers, safes, and phones are other standard amenities. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Amreta. The spa is open daily.

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Mercure Tangerang BSD City
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is $62
Aug 23 - Aug 24
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 120,000 for adults and IDR 60,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kayumanis

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Local culture and ecosystem education
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 120000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 350000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

SAHID SERPONG Banten
SAHID SERPONG Hotel Banten
Hotel SAHID SERPONG Banten
Banten SAHID SERPONG Hotel
Hotel SAHID SERPONG
Sahid Serpong Hotel
Hotel Sahid Serpong Serpong
Serpong Sahid Serpong Hotel
Hotel Sahid Serpong
Sahid Serpong Serpong
Sahid Hotel
Sahid
Sahid Serpong
Ramada by Wyndham Serpong Hotel
Ramada by Wyndham Serpong South Tangerang
Ramada by Wyndham Serpong Hotel South Tangerang

Frequently asked questions

Is free cancellation available at Ramada by Wyndham Serpong?

Ramada by Wyndham Serpong provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Ramada by Wyndham Serpong?

As of Aug 8, 2026, prices found for a 1-night stay for 2 adults at Ramada by Wyndham Serpong on Aug 15, 2026 start from $38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Ramada by Wyndham Serpong?

This hotel is situated in Bumi Serpong Damai, close to Aeon Mall BSD City, ITC BSD, and QBig BSD City. You'll also find Ocean Park and The Breeze Shopping Center within a short drive.

Is parking available on site at Ramada by Wyndham Serpong?

Yes, self parking is offered for free at the hotel.

Is there a spa at Ramada by Wyndham Serpong?

Amreta is the name of the hotel's full-service spa available for guests to enjoy.

Does Ramada by Wyndham Serpong include a casino at the property?

No, Ramada by Wyndham Serpong doesn't have a casino.

Will I find an indoor pool at Ramada by Wyndham Serpong?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 6:00 PM.

Is Ramada by Wyndham Serpong a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Ramada by Wyndham Serpong?

No, this hotel doesn't have a spa tub.

Does Ramada by Wyndham Serpong feature a restaurant that includes a breakfast menu?

Yes, Ramada by Wyndham Serpong serves buffet breakfast for a surcharge each morning at Kayumanis.

Will Ramada by Wyndham Serpong allow pets to stay for free?

No, pets aren't allowed at Ramada by Wyndham Serpong.

Are there connecting rooms at Ramada by Wyndham Serpong?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Ramada by Wyndham Serpong?

The closest major airport to Ramada by Wyndham Serpong is Soekarno-Hatta Intl. Airport (CGK), which is 23.3 mi away (39 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is around 15.6 mi away.

Are there rooms with balconies that I can book at Ramada by Wyndham Serpong?

Yes, some guestrooms at Ramada by Wyndham Serpong offer a balcony.

Ramada by Wyndham Serpong Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Zulk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 5 nights in May 2024
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort

Great staff.

The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
Stayed 6 nights in Sep 2024
Verified review

8/10 Good

STEEVE

Liked: Cleanliness, staff & service, amenities
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
Stayed 2 nights in Oct 2022
Verified review

4/10 Poor

palsung

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i never will have next stay dirty and horrible
Stayed 3 nights in Nov 2023
Verified review

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
Stayed 5 nights in Apr 2023
Verified review

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, but overpriced

The Junior suite was pretty decent, but too expensive (~$50 per night). *** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room. *** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
Stayed 7 nights in May 2021
Verified review

6/10 Okay

Jack

Liked: Cleanliness
Disliked: Amenities
NA nothing special, Breakfast was lousy. No service.
Stayed 2 nights in Oct 2019
Verified review

6/10 Okay

Irene

Liked: Staff & service, property conditions & facilities, room comfort
The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Naoki

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024
Verified review

8/10 Good

YUKI

Stayed 4 nights in Jul 2024
Verified review

2/10 Terrible

Moriyama

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Henry

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

MOHAMMED

Stayed 1 night in Jan 2023
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

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