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Swiss-Belhotel Serpong

4.0 star property
Hotel with a full-service spa, near Ocean Park

Choose dates to view prices

Photo gallery for Swiss-Belhotel Serpong

Breakfast, lunch and dinner served
Interior
Breakfast buffet
City view
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Jl. Lingkar Timur BSD No 9, Rawa Mekar Jaya Serpong, South Tangerang, Banten, 15310
  • Place, Eka Hospital
    ‪4 min drive‬
  • Place, Ocean Park
    ‪4 min drive‬
  • Place, Aeon Mall BSD City
    ‪6 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout drapes

Suite

  • Sleeps 2

View all photos for Deluxe Queen Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Queen Room Non smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room Non smoking

  • Sleeps 2

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About the neighborhood

South Tangerang

Located 2.6 mi (4.2 km) from Ocean Park, Swiss-Belhotel Serpong is within a 10-minute drive of other popular attractions like Indonesia Convention Exhibition (ICE) - BSD City. This 107-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Eka Hospital - 4 min drive - 2.6 miles
  • Ocean Park - 4 min drive - 2.4 miles
  • TerasKota - 4 min drive - 2.9 miles
  • ITC BSD - 6 min drive - 3.7 miles
  • Aeon Mall BSD City - 6 min drive - 4.2 miles

Getting around

  • Serpong Rawa Buntu Station - 6 min drive
  • Lebak Bulus Grab Station - 13 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 31 min drive

Restaurants

  • ‪Warung Tekko - ‬1 min walk
  • ‪Subway - ‬1 min walk
  • ‪Roti Bakar Eddy - ‬7 min walk
  • ‪RM Jati - ‬7 min walk
  • ‪Swiss-Cafe Restaurant - ‬1 min walk

About this property

Swiss-Belhotel Serpong

Hotel with a full-service spa, near Ocean Park
At Swiss-Belhotel Serpong, guests enjoy a full-service spa, an outdoor pool, and a gym. Free valet parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, free newspapers, and laundry facilities.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 47 reviews
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The price is $79
Dec 11 - Dec 12
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Swiss Cafe

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 8 meeting rooms

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Swiss-Belhotel Serpong Hotel Serpong
Swiss-Belhotel Serpong Hotel
Swiss-Belhotel Serpong Serpong
Swiss Belhotel Serpong Serpong

Frequently asked questions

Is free cancellation available at Swiss-Belhotel Serpong?

Swiss-Belhotel Serpong provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Swiss-Belhotel Serpong?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Serpong on Dec 10, 2025 start from $39.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Swiss-Belhotel Serpong?

This hotel is located in South Tangerang, close to Aeon Mall BSD City, QBig BSD City, and ITC BSD. You'll also find TerasKota and Ocean Park within a short drive.

Will I be able to park at Swiss-Belhotel Serpong?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Swiss-Belhotel Serpong?

There is a full-service spa available for guests to enjoy and services include massages.

Does Swiss-Belhotel Serpong have a casino at the property?

No, Swiss-Belhotel Serpong doesn't have a casino.

Is there an indoor pool at Swiss-Belhotel Serpong?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 6:00 PM.

Is Swiss-Belhotel Serpong a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Swiss-Belhotel Serpong have a hot tub?

No, there isn't a spa tub at this hotel.

Does Swiss-Belhotel Serpong have a restaurant with a breakfast menu?

Yes, Swiss-Belhotel Serpong serves breakfast for a surcharge at Swiss Cafe.

Does Swiss-Belhotel Serpong allow pets to stay free of charge?

No, pets and service animals aren't allowed at Swiss-Belhotel Serpong.

Are there connecting rooms at Swiss-Belhotel Serpong?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Swiss-Belhotel Serpong?

The closest major airport to Swiss-Belhotel Serpong is Soekarno-Hatta Intl. Airport (CGK), which is 20.6 mi away (31 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 23.9 mi away (57-minute drive).

Can I book a room with a balcony at Swiss-Belhotel Serpong?

No, you won't find guestrooms with balconies at Swiss-Belhotel Serpong.

Reviews

Swiss-Belhotel Serpong Reviews

8.2

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 11 out of 23 reviews
Rating 8 - Good. 6 out of 23 reviews
Rating 6 - Okay. 3 out of 23 reviews
Rating 4 - Poor. 2 out of 23 reviews
Rating 2 - Terrible. 1 out of 23 reviews

Reviews

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, good breakfast and very kind staffs
Stayed 6 nights in Dec 2024

10/10 Excellent

Sumawati muliawan

Traveled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Priza

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Horrible Experience!

Not so good, definitely! Will never come agai n, due to these following issues: 1. I got charged two times, they didnt even aware 2. I got locked in an elevator when I tried to get to the basement, no notice at all or notification at all that the elevator right under the hotel belong to the apartment that they share their parking lot with 3. Swimming pool is awful, so small and dirty. It was very bad for a 4-star hotel. 4. Most of all, we had to pay for our son’s breakfast. It is a non-spoken rule everywhere in the world that breakfast covers 2 adults with two kids, what a capitalist! 5. They didnt bother prepare the second key card. When I had to go downstairs, my wife and kids had to wait in the dark in the room. 6. We also found dents and Not recommended at all, not worth to spend that much of your money. Better go to Mercure with the same rate and surely give most compelling experience compare to this one. We regretted so much!
Stayed 2 nights in Dec 2023

8/10 Good

Clement Guillaume, Singapore

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there 2 nights for business. The hotel does the job: I slept well in a rather comfortable bed and the breakfast choice was very good. The room and linens are however a tad old and a refresh would be appreciated. I'd still recommended if you need to stay in the area for business and don't want the daily commute from Jakarta.
Stayed 2 nights in Nov 2023

10/10 Excellent

YASUJI

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
部屋の広さや、収納の多さはとても良かったです。ただ、空調があまり思ったとおりにならなくて、部屋が暑かったです。
Stayed 5 nights in Oct 2023

8/10 Good

Iffah

Stayed 1 night in Oct 2023

4/10 Poor

Lydia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Rune

Stayed 4 nights in Jun 2023

10/10 Excellent

Yohanes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean. I love the hospitality comes from the hotel.
Stayed 1 night in Feb 2023

10/10 Excellent

Alfredo

Stayed 1 night in Mar 2023

10/10 Excellent

Anastasia

Stayed 3 nights in Aug 2022

8/10 Good

Regy Dena

Stayed 1 night in Oct 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019

6/10 Okay

Naoki

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Dimas

Stayed 2 nights in Jul 2024

8/10 Good

Jae-Hyung

Stayed 2 nights in Nov 2023

4/10 Poor

Taichi

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
リネン類が古い。タオル、シーツはなシミや匂いが付いている。リニューアルが必要。
Stayed 2 nights in Nov 2022

10/10 Excellent

ASAMI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても清潔で安心・快適！

2ヶ月前に初めて滞在し、とても良かったのでこちらを選びました。基本的にとても清潔なので、安心できます。また、ホテルスタッフの対応も親切・丁寧で大変良く、食事もサラダ・パン〜インドネシア料理を中心に楽しめます。個人的に嬉しいのは、ジャムゥJAMUが飲めること。比較的飲みやすく美味しいです！　ホテル内だけでもゆったりとした時間が過ごせますし、同じ敷地内に美味しいカフェもあるので、すごく楽しめました。 間違いなく快適なので、マンスリーで泊まりたいぐらいお気に入り！ 機会あればまたぜひ泊まりたいです。
Stayed 1 night in Mar 2020

8/10 Good

ASAMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BSDの隅っこの方ですが…

BSDの隅に位置していますが、どこへ行くにも近いですし、新しく清潔でじゅうぶんゆっくりできました。レストランのスタッフの対応など、とても良かったです。また泊まりたいホテルのひとつになりました。
Stayed 2 nights in Jan 2020

8/10 Good

Shaun Kyungsin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

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