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Tru by Hilton Jacksonville West I 295

3.0 star property
Hotel in Jacksonville with free breakfast and a 24-hour fitness center

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Photo gallery for Tru by Hilton Jacksonville West I 295

Outdoor pool
Lobby
Exterior
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, Prime F. Osborn III Convention Center
    ‪14 min drive‬
  • Place, Jacksonville Zoo and Gardens
    ‪16 min drive‬
  • Place, EverBank Stadium
    ‪18 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bathtub

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing)

Egyptian cotton sheets, premium bedding, pillowtop beds, desk

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Jacksonville

Located in Northside, Tru by Hilton Jacksonville West I 295 is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and St. Paul AME Church. This 82-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Edward Waters College - 10 min drive - 5.8 miles
  • Prime F. Osborn III Convention Center - 14 min drive - 10.3 miles
  • Jacksonville Zoo and Gardens - 16 min drive - 9.8 miles
  • VyStar Veterans Memorial Arena - 17 min drive - 12.1 miles
  • EverBank Stadium - 18 min drive - 12.5 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬17 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Annie Ru's Carryout And Catering - ‬5 min drive
  • ‪Circle K - ‬14 min walk
  • ‪Dunkin’ - ‬5 min drive

About this property

Tru by Hilton Jacksonville West I 295

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
Built in 2024, the brand new Tru by Hilton Jacksonville West I 295 offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include desks, wardrobes or closets, and desk chairs. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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9.0 out of 10, Wonderful, 2,120 reviews
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The price is $106
Nov 2 - Nov 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Frequently asked questions

Is free cancellation available at Tru by Hilton Jacksonville West I 295?

Tru by Hilton Jacksonville West I 295 provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Jacksonville West I 295?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville West I 295 on Oct 19, 2025 start from $105.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Tru by Hilton Jacksonville West I 295?

This hotel is situated in Northside, close to Richardson Road Park, Edgewood Park, and Normandy Mall Shopping Center. You'll also find Jacksonville-Baldwin Rail Trail and Winton Drive Park within a short drive.

Is there parking available at Tru by Hilton Jacksonville West I 295?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Does Tru by Hilton Jacksonville West I 295 feature a casino on the premises?

No, Tru by Hilton Jacksonville West I 295 doesn't have a casino.

Is there an indoor pool at Tru by Hilton Jacksonville West I 295?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Tru by Hilton Jacksonville West I 295?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as an outdoor pool and a 24-hour fitness facility.

Does Tru by Hilton Jacksonville West I 295 have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Jacksonville West I 295 have a restaurant that serves breakfast?

Tru by Hilton Jacksonville West I 295 offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jacksonville West I 295 allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jacksonville West I 295 for a fee of USD 125 per pet, per stay.

Are there connecting rooms at Tru by Hilton Jacksonville West I 295?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Tru by Hilton Jacksonville West I 295?

The closest major airport to Tru by Hilton Jacksonville West I 295 is Jacksonville International Airport (JAX), which is 15.4 mi away (20 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 24.8 mi away (28-minute drive).

Are there rooms with balconies that I can book at Tru by Hilton Jacksonville West I 295?

No, there aren't any guestrooms with balconies at Tru by Hilton Jacksonville West I 295.

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 179 reviews
Rating 8 - Good. 27 out of 179 reviews
Rating 6 - Okay. 19 out of 179 reviews
Rating 4 - Poor. 6 out of 179 reviews
Rating 2 - Terrible. 3 out of 179 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MiSchelle

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first stay at TRU and we were impressed. Our room was clean and well designed - no carpet was a plus - and the bed was comfortable. We were pretty close to the highway but soundproofing was great so we had a good night's sleep. The check-in and check-out staff were pleasant and helpful, breakfast had good protein choices. We will definitely search out TRU again when traveling.
Stayed 1 night in Sep 2025

10/10 Excellent

Anaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish breakfast would have lasted longer, didn’t even get to try it due to getting up at 9 usually the places we have been has it open till 10
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Stayed 1 night in Jun 2025

10/10 Excellent

Quarius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thank you for a comfortable stay and great staffing team!
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to spend the nite while traveling. Very clean and very nice staff
Stayed 1 night in Jun 2025

10/10 Excellent

DUANE

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay was great. The only down side to this property is the location. We were at one time blocked by trucks on both sides of the access road and had a vehicle that wouldn't yield. Otherwise great experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location if you are performing work in the area. I enjoyed it. Wasn’t loud, didn’t stink.
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was nice from check in to check out. The room was so cozy it was hard tobget out of bed. Definitely will stop back.
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Business traveler
Liked: Property conditions & facilities, room comfort
I love Tru by Hilton hotels, The rooms very comfy and I love the accommodations. Ice buckets near the water bottle fill station. The Libby is so unique for the price of your stay. Breakfast great but my first Try hotel experience they had turkey sausage available for me. I do not consume pork products so I had to get creative with the hard boiled eggs and mayo hot sauce pancake. The pancakes are so tasty I have a cleaning service and definitely appreciate the bathroom was clean well the newness of the building helps too. But they were lacking in clean floors and trash cans over spilling by 7:30 am from night before. I can’t say if it was our rooms floor or down in lobby . But the bottom of our feet were so black I was embarrassed for the hotel. Every one was great and helpful! I love the breakfast the lobby and room vibe! The pool area with its lounge area is so Hilton but at an affordable price. My son doesn’t have a pool so when I visit I rent a room for my family so they can enjoy all the things I enjoy about “TRU” !
Stayed 1 night in May 2025

8/10 Good

Chris

Stayed 1 night in May 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 2 nights in May 2025

10/10 Excellent

rickardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Sian

Traveled with family
Disliked: Amenities
Just ok!
Stayed 1 night in May 2025

6/10 Okay

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LaTonya

Liked: Cleanliness, staff & service, property conditions & facilities
Was met by a very friendly front desk clerk. Check in was fast and efficient.
Stayed 1 night in May 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent spot to stay
Stayed 3 nights in May 2025

10/10 Excellent

Heather

Stayed 1 night in May 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities

2 days in Jacksonville

Stayed 2 nights in May 2025

10/10 Excellent

Ronnie

Stayed 1 night in May 2025

8/10 Good

Cristina

Stayed 1 night in May 2025

6/10 Okay

Marcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the staff was great! Everyone was friendly and helpful. The rooms were clean, and roomy. I like that they had hard floors, and not carpet. The bathroom was great for my travel companion who needed a walk-in shower. However, I was not too happy with the location surrounding the property. I didn't really feel unsafe, but the area was a bit sketchy, and it was not close to any food choices.
Stayed 1 night in May 2025

10/10 Excellent

Kierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I’ve stayed in in a longgggg time. Hot water in the shower wasn’t as hot which was kinda disappointing. Bed soft and comfy. Nice view. HD TV. Quietness. Would definitely book again!
Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was simplistic year, had everything needed!
Stayed 1 night in May 2025