Tru by Hilton Jacksonville West I 295

3.0 star property

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville West I 295

A modern hotel building with a prominent 'tru by Hilton' sign, multiple floors, and a covered entrance area.
An outdoor patio with seating, tables, and string lights.
A modern breakfast area with a counter displaying pastries, a bowl of fruit, and a sign for 'Top It Breakfast'.
A snack kiosk with a variety of packaged snacks and a sign advertising local items.
A modern lounge area with a blue sofa, a red chair, and a purple armchair. There are hanging white and orange pendant lights, and a large window providing natural light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
4142 PERIMETER INDUSTRIAL PKWY W, Jacksonville, FL, 32219
  • Place, Florida State College North Campus
    ‪5 min drive‬
  • Place, Jacksonville-Baldwin Rail Trail
    ‪6 min drive‬
  • Place, Gateway Shopping Center
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪16 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed (Mobility, Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 1 King Bed (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds, Bathtub

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Room, 2 Queen Beds (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

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About the neighborhood

Jacksonville

Located in Northwest, Tru by Hilton Jacksonville West I 295 is within a few miles (5 km) of sights such as Jacksonville-Baldwin Rail Trail and Richardson Road Park. This 82-room, 3-star hotel has conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Florida State College North Campus - 5 min drive - 5.5 miles
  • Bethesda Park - 5 min drive - 5.5 miles
  • Jacksonville-Baldwin Rail Trail - 6 min drive - 2.3 miles
  • Gateway Shopping Center - 6 min drive - 5.1 miles
  • Richardson Road Park - 7 min drive - 2.1 miles

Getting around

  • Jacksonville Station - 9 min drive
  • La Villa Station - 17 min drive
  • Jacksonville International Airport (JAX) - 20 min drive

Restaurants

  • ‪Pilot Travel Center - ‬14 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Circle K - ‬5 min drive
  • ‪Circle K - ‬14 min walk
  • ‪Cafe Resistance Book Store - ‬5 min drive

About this property

Tru by Hilton Jacksonville West I 295

Built in 2024, the brand new Tru by Hilton Jacksonville West I 295 offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, laundry facilities, and a convenience store.
55-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Other standard amenities include phones, desks, and wardrobes or closets. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 4 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 125 per pet (varies based on length of stay)
  • Dogs and cats only
  • 2 total (75 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

TRU Jacksonville West
Tru by Hilton Jacksonville West
Tru by Hilton Jacksonville West I 295 Hotel
Tru by Hilton Jacksonville West I 295 Jacksonville
Tru by Hilton Jacksonville West I 295 Hotel Jacksonville

Frequently asked questions

Is free cancellation available at Tru by Hilton Jacksonville West I 295?

Tru by Hilton Jacksonville West I 295 provides free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tru by Hilton Jacksonville West I 295?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville West I 295 on Jul 19, 2026 start from $120, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Tru by Hilton Jacksonville West I 295?

This hotel is situated in Northwest, close to Normandy Lane Plaza Shopping Center, Crystal Springs Park, and Normandy Mall Shopping Center. You'll also find Jacksonville-Baldwin Rail Trail and Richardson Road Park within a short drive.

Is there parking available at Tru by Hilton Jacksonville West I 295?

Yes, self parking is offered for free at the hotel. An electric car charging station is also available for guests.

Does Tru by Hilton Jacksonville West I 295 feature a casino on the premises?

No, Tru by Hilton Jacksonville West I 295 doesn't have a casino.

Is there an indoor pool at Tru by Hilton Jacksonville West I 295?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Tru by Hilton Jacksonville West I 295?

Couples staying at this hotel will appreciate amenities like Egyptian cotton sheets as well as an outdoor pool and a free daily breakfast.

Does Tru by Hilton Jacksonville West I 295 have a hot tub?

No, this hotel doesn't have a spa tub.

Does Tru by Hilton Jacksonville West I 295 have a restaurant that serves breakfast?

Tru by Hilton Jacksonville West I 295 offers free buffet breakfast each morning though there is no restaurant.

Will Tru by Hilton Jacksonville West I 295 allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Tru by Hilton Jacksonville West I 295 for a fee of USD 125 per pet, per stay.

Does Tru by Hilton Jacksonville West I 295 have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Tru by Hilton Jacksonville West I 295?

The closest major airport to Tru by Hilton Jacksonville West I 295 is Jacksonville International Airport (JAX), which is 15.4 mi away (20 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 24.8 mi away (28-minute drive).

Are there rooms with balconies at Tru by Hilton Jacksonville West I 295?

No, there aren't any guestrooms at Tru by Hilton Jacksonville West I 295 that offer a balcony.

Tru by Hilton Jacksonville West I 295 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 275 reviews
Rating 8 - Good. 46 out of 275 reviews
Rating 6 - Okay. 32 out of 275 reviews
Rating 4 - Poor. 7 out of 275 reviews
Rating 2 - Terrible. 8 out of 275 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Christine

Liked: Cleanliness, amenities, property conditions & facilities
It was a clean, convenient and comfortable stay.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property / clean room / nice staff
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tina

Liked: Cleanliness, property conditions & facilities
Clean room and friendly staff.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stood in the lobby for 35 minutes- 6pm on Saturday night. No staff appeared to check in. I left and found another hotel
Stayed 1 night in May 2026
Verified

10/10 Excellent

Chelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC kept the room cool. Amenities were great and so was the staff. Would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Otto

Liked: Cleanliness, amenities, property conditions & facilities
Súper clean hotel, very helpful staff
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Marissa

Room was clean, and has a great breakfast assortment
Stayed 1 night in Nov 2025
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, good parking
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Poor selection of items for breakfast. Room was small but very nice.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was friendly and very polite. I would recommend this place to anyone interested in visiting the area
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent spot to stay
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Sarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay Quietly and clean
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Kodeisha

Disliked: Staff & service
It was a nice hotel but the bed was very and difficult to sleep on
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Amenities, property conditions & facilities
Clean rooms, quiet, easy check in/out
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

michelle

Liked: Amenities, property conditions & facilities
Customer service is great, rooms very spacious nice and clean
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Clean Hotel. Proximity
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Romana

Liked: Cleanliness
Everything about this property was perfect
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not have their breakfast but the entirety of my stay was amazing from the comfort to the cleanliness of my room and the friendliness of the staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! What a great start to a vacation will definitely refer this hotel to friends and family. We were so impressed with every thing about TRU Hotel by Hilton. Staff was great as well.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Great place to spend the nite while traveling. Very clean and very nice staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Quarius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I thank you for a comfortable stay and great staffing team!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sylvi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property is great. Location is perfect, check in was quick and easy the rooms are clean and comfortable.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Stayed 1 night in Jul 2024