Great location and nice sized room. No complaints!
Good location and super clean. Bed and pillows were very uncomfortable though
I liked the location of the room to which I was assigned; also, I liked the size of the room and its amenities. Finally, the location of the hotel was ideally located for travel to Jones County.
Booked a room with 2 queen beds and once we got in our room it was 2 full beds
The clerk was not very friendly & was wearing a ill-fitting uniform. Also, due to COVID, the breakfast was also very limited. All that was available was coffee, yogurt & waffles. There were no knives to eat with & when I asked the desk for one, the clerk gave a huge s
Great property with a modern look and clean comfortable rooms. Shower placement in bathrooms leads to small lake effect in the water closet. Also should disclose pool closure due to covid on website. This location was chosen specifically because of the pool. Upon arrival, we were informed that it was closed. Otherwise, a great property.
I typically choose to stay at Hyatt or Marriott Hotels whenever I travel. I am very familiar with those hotels and know what to expect. With that I do have particular expectations of these institutions. Because of COVID restrictions they were not serving hot breakfast in the morning. They did offer a brown bag alternative, but when I’m traveling a hot breakfast in the morning (even if it’s a hotel breakfast) is actually something I really look forward to. I also really enjoy not having to clean. Daily room cleaning is apparently also out during COVID. I understand that every institution has had to make adjustments during this epidemic to keep their employees and customers safe. Even when those adjustments are very convenient and cost effective for the institution. That being said I may be able to temporarily overlook these instances. There are two other reasons this hotel did not live up to my expectations. First, my door did not lock. Each time I went to open the door it let me in without the key card, so I hadn’t bothered to pull it out of my wallet. One time was strange, because the door was actually locked. When I inserted my key into the slot, I still could not get into my room. That’s when I met another couple in the hall, who informed me they had just been assigned to my room. The woman assured me they hadn’t taken anything. Stating that as it was obvious someone else was staying in that room, so they had simply gone downstairs, informed the staff of the error and gott
Very clean and convenient location. For the most part staff was friendly but I needed additional coffee pods and I was told to go to continental breakfast to get. I said I had limited time as I was going to a memorial service. I was told they would be sent up. After 40 minutes I called again and the same woman said they have been very busy and she would get to it now.
It could have been better had they been up to date on keeping the place clean.
Great experience, one of the best! Felt very comfortable
The only thing less than perfect about my stay was that I had to stand and wait at the front desk on the two occasions I went to the desk for far too long without any acknowledgement from staff. I do realize they could have been away taking care of other guests, but perhaps better staffing at front desk could be something to consider.
had a wonderful time,. Will be back again when we have more time. Really enjoyed the hotel and the staff(always very helpful ) Next trip will be in the Spring. thank you Bob and Pat Connelly
Very nice hotel, location was central to the marine bases nearby
The hotel meet all of my expectations. The only area that could have improved was the breakfast which was not well stocked due to a wedding party and family reunion taking place.
after a long day...this springhill suites, was just what i need...the accommodations and the employees were outstanding...
Springhill Suites by Marriott New Bern is located within a few miles (5 km) of Tryon Palace and New Bern Civic Theatre. This 109-room, 3-star hotel has an indoor pool along with free in-room WiFi and free self parking.
Free on-the-go breakfast is served each morning from 6:30 AM to 9 AM.
All 109 accommodations afford space to spread out with a separate bedroom and living rooms. Smart TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. IPod docks, sofa beds, and microwaves are other standard amenities. Housekeeping is available on request.
At Springhill Suites by Marriott New Bern, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Great location and nice sized room. No complaints!
Good location and super clean. Bed and pillows were very uncomfortable though
I liked the location of the room to which I was assigned; also, I liked the size of the room and its amenities. Finally, the location of the hotel was ideally located for travel to Jones County.
Booked a room with 2 queen beds and once we got in our room it was 2 full beds
The clerk was not very friendly & was wearing a ill-fitting uniform. Also, due to COVID, the breakfast was also very limited. All that was available was coffee, yogurt & waffles. There were no knives to eat with & when I asked the desk for one, the clerk gave a huge s
Great property with a modern look and clean comfortable rooms. Shower placement in bathrooms leads to small lake effect in the water closet. Also should disclose pool closure due to covid on website. This location was chosen specifically because of the pool. Upon arrival, we were informed that it was closed. Otherwise, a great property.
I typically choose to stay at Hyatt or Marriott Hotels whenever I travel. I am very familiar with those hotels and know what to expect. With that I do have particular expectations of these institutions. Because of COVID restrictions they were not serving hot breakfast in the morning. They did offer a brown bag alternative, but when I’m traveling a hot breakfast in the morning (even if it’s a hotel breakfast) is actually something I really look forward to. I also really enjoy not having to clean. Daily room cleaning is apparently also out during COVID. I understand that every institution has had to make adjustments during this epidemic to keep their employees and customers safe. Even when those adjustments are very convenient and cost effective for the institution. That being said I may be able to temporarily overlook these instances. There are two other reasons this hotel did not live up to my expectations. First, my door did not lock. Each time I went to open the door it let me in without the key card, so I hadn’t bothered to pull it out of my wallet. One time was strange, because the door was actually locked. When I inserted my key into the slot, I still could not get into my room. That’s when I met another couple in the hall, who informed me they had just been assigned to my room. The woman assured me they hadn’t taken anything. Stating that as it was obvious someone else was staying in that room, so they had simply gone downstairs, informed the staff of the error and gott
Very clean and convenient location. For the most part staff was friendly but I needed additional coffee pods and I was told to go to continental breakfast to get. I said I had limited time as I was going to a memorial service. I was told they would be sent up. After 40 minutes I called again and the same woman said they have been very busy and she would get to it now.
