Studio, Multiple Beds
from $97
Springhill Suites by Marriott New Bern
3.0 out of 5.0
4.2
out of 5
"Good!"
See all 17 reviews
This hotel is most popular for:
Recent guest reviews
The only thing less than perfect about my stay was that I had to stand and wait at the front desk on the two occasions I went to the desk for far too long without any acknowledgement from staff. I do realize they could have been away taking care of other guests, but perhaps better staffing at front desk could be something to consider.
had a wonderful time,. Will be back again when we have more time. Really enjoyed the hotel and the staff(always very helpful ) Next trip will be in the Spring. thank you Bob and Pat Connelly
Very nice hotel, location was central to the marine bases nearby
The hotel meet all of my expectations. The only area that could have improved was the breakfast which was not well stocked due to a wedding party and family reunion taking place.
after a long day...this springhill suites, was just what i need...the accommodations and the employees were outstanding...
We picked this hotel because of it's location and reviews. We couldn't have picked a better hotel. The Hotel and room were very clean, the included breakfast was wonderful, but more importantly their staff was the friendliest I have encountered in years! Hats off to the entire staff for making our stay a memorable one! Next time we are in the area, we will definitely stay again!
It was an okay stay, just an average rating. It was nice and clean. The pool area needed more supervision and maintenance, not enough towels were kept for their guests. Our biggest disappointment was the breakfast, some good choices but not ever freshness overall.
Very lovely lobby and courteous staff; very pleasant. Fantastic free breakfast with hot coffee, waffles,eggs and sausages, replete with requisite juices. Room was clean, but only new TV, which is not great if your by the bed near the window ... Refrigerator was hot and thus useless but microwave was brand new and worked well ... Clean and pretty hotel located right off Highway 17 ... We enjoyed for the nice price.
From arrival to restaurant recommendations to check-out and even call back for a left behind item was out standing. I look forward to staying there again. The GM and Customer service agent Kiki were wonderful. Plus my three kids loved the indoor pool.
It was a good get away spot. Just wish the breakfast was available beyond 9:30am. Kiki provided excellent customer service. We needed extra towels and when we returned from dinner she had us all squared away.
Beds were very uncomfortable; on checkout day, the manager knocked on my door 20 minutes before posted checkout time to "see if I needed something before I left"! Wow!
Beautiful exterior and interior. Greeted right away upon first entry. Room had a very nice layout.
We checked in Saturday evening to celebrate our wedding anniversary. The gal at the front desk was very pleasant and helpful. She recommended a restaurant downtown and we were not disappointed. The spread they had for breakfast was great. There were a lot of items to choose from (both hot and cold). It filled us up for our day of hiking at Crotan National Park.
* Seemed short-staffed * Had to move rooms when the TV didn't work * Liked the convenience mart * Overall clean and restful * Comparable hotels in the area much less expensive
Business trip...great place to stay with spacious suites and dining/meeting area.
Beautiful room, clean and comfortable. Good sofa bed. No bathtub but fine spacious shower. Excellent breakfast.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Indoor pool
Springhill Suites by Marriott New Bern is located within a few miles (5 km) of Tryon Palace and New Bern Civic Theatre. This 3-star hotel has 109 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. In the historical district, the hotel is also close to New Bern Firemen's Museum and Pepsi Museum.
Dining
Free buffet breakfast is served each morning from 6:30 AM to 9 AM.
Rooms
The 109 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include iPod docks, sofa beds, and microwaves.
Property features
At Springhill Suites by Marriott New Bern, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Guest reviews for Springhill Suites by Marriott New Bern
beautiful property
Everyone
The only thing less than perfect about my stay was that I had to stand and wait at the front desk on the two occasions I went to the desk for far too long without any acknowledgement from staff. I do realize they could have been away taking care of other guests, but perhaps better staffing at front desk could be something to consider.
best hotel in new bern, nc
Everyone
fun time -newbern
Couples
had a wonderful time,. Will be back again when we have more time. Really enjoyed the hotel and the staff(always very helpful ) Next trip will be in the Spring. thank you Bob and Pat Connelly
nice weekend getaway
Couples
Very nice hotel, location was central to the marine bases nearby
couple weekend away
Couples
The hotel meet all of my expectations. The only area that could have improved was the breakfast which was not well stocked due to a wedding party and family reunion taking place.
much needed night stay....
Singles
after a long day...this springhill suites, was just what i need...the accommodations and the employees were outstanding...
awesome hotel
Families
We picked this hotel because of it's location and reviews. We couldn't have picked a better hotel. The Hotel and room were very clean, the included breakfast was wonderful, but more importantly their staff was the friendliest I have encountered in years! Hats off to the entire staff for making our stay a memorable one! Next time we are in the area, we will definitely stay again!
last minute getaway!
Families
It was an okay stay, just an average rating. It was nice and clean. The pool area needed more supervision and maintenance, not enough towels were kept for their guests. Our biggest disappointment was the breakfast, some good choices but not ever freshness overall.
springhill suites by marriott new bern: good deal
Families
Very lovely lobby and courteous staff; very pleasant. Fantastic free breakfast with hot coffee, waffles,eggs and sausages, replete with requisite juices. Room was clean, but only new TV, which is not great if your by the bed near the window ... Refrigerator was hot and thus useless but microwave was brand new and worked well ... Clean and pretty hotel located right off Highway 17 ... We enjoyed for the nice price.
excellent customer service
Families
From arrival to restaurant recommendations to check-out and even call back for a left behind item was out standing. I look forward to staying there again. The GM and Customer service agent Kiki were wonderful. Plus my three kids loved the indoor pool.
