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Springhill Suites by Marriott New Bern

3.0 out of 5.0

Recent guest reviews

had a wonderful time,. Will be back again when we have more time. Really enjoyed the hotel and the staff(always very helpful ) Next trip will be in the Spring. thank you Bob and Pat Connelly

Very nice hotel, location was central to the marine bases nearby

The hotel meet all of my expectations. The only area that could have improved was the breakfast which was not well stocked due to a wedding party and family reunion taking place.

after a long day...this springhill suites, was just what i need...the accommodations and the employees were outstanding...

We picked this hotel because of it's location and reviews. We couldn't have picked a better hotel. The Hotel and room were very clean, the included breakfast was wonderful, but more importantly their staff was the friendliest I have encountered in years! Hats off to the entire staff for making our stay a memorable one! Next time we are in the area, we will definitely stay again!

It was an okay stay, just an average rating. It was nice and clean. The pool area needed more supervision and maintenance, not enough towels were kept for their guests. Our biggest disappointment was the breakfast, some good choices but not ever freshness overall.

Very lovely lobby and courteous staff; very pleasant. Fantastic free breakfast with hot coffee, waffles,eggs and sausages, replete with requisite juices. Room was clean, but only new TV, which is not great if your by the bed near the window ... Refrigerator was hot and thus useless but microwave was brand new and worked well ... Clean and pretty hotel located right off Highway 17 ... We enjoyed for the nice price.

From arrival to restaurant recommendations to check-out and even call back for a left behind item was out standing. I look forward to staying there again. The GM and Customer service agent Kiki were wonderful. Plus my three kids loved the indoor pool.

It was a good get away spot. Just wish the breakfast was available beyond 9:30am. Kiki provided excellent customer service. We needed extra towels and when we returned from dinner she had us all squared away.

Beds were very uncomfortable; on checkout day, the manager knocked on my door 20 minutes before posted checkout time to "see if I needed something before I left"! Wow!

Beautiful exterior and interior. Greeted right away upon first entry. Room had a very nice layout.

We checked in Saturday evening to celebrate our wedding anniversary. The gal at the front desk was very pleasant and helpful. She recommended a restaurant downtown and we were not disappointed. The spread they had for breakfast was great. There were a lot of items to choose from (both hot and cold). It filled us up for our day of hiking at Crotan National Park.

* Seemed short-staffed * Had to move rooms when the TV didn't work * Liked the convenience mart * Overall clean and restful * Comparable hotels in the area much less expensive

Business trip...great place to stay with spacious suites and dining/meeting area.

Beautiful room, clean and comfortable. Good sofa bed. No bathtub but fine spacious shower. Excellent breakfast.

300 Hotel Drive New Bern NC

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Springhill Suites by Marriott New Bern is located within a few miles (5 km) of Tryon Palace and New Bern Civic Theatre. This 3-star hotel has 109 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. In the historical district, the hotel is also close to New Bern Firemen's Museum and Pepsi Museum.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9 AM.


Rooms

The 109 air-conditioned accommodations afford space to spread out with separate bedrooms and living rooms. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include iPod docks, sofa beds, and microwaves.


Property features

At Springhill Suites by Marriott New Bern, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.

Room options

Studio, Multiple Beds

Queen 2 | Sleeps 6

Guest reviews for Springhill Suites by Marriott New Bern

Everyone (1) Couples (4) Business (3) Family (6) Other (2)
5

best hotel in new bern, nc

Everyone

By , from Virginia Beach, VA on Nov 5, 2016

5

fun time -newbern

Couples

had a wonderful time,. Will be back again when we have more time. Really enjoyed the hotel and the staff(always very helpful ) Next trip will be in the Spring. thank you Bob and Pat Connelly

By on Aug 21, 2015

4

nice weekend getaway

Couples

Very nice hotel, location was central to the marine bases nearby

By on Jul 2, 2015

5

couple weekend away

Couples

The hotel meet all of my expectations. The only area that could have improved was the breakfast which was not well stocked due to a wedding party and family reunion taking place.

By on May 26, 2015

5

much needed night stay....

Singles

after a long day...this springhill suites, was just what i need...the accommodations and the employees were outstanding...

By on Nov 22, 2014

5

awesome hotel

Families

We picked this hotel because of it's location and reviews. We couldn't have picked a better hotel. The Hotel and room were very clean, the included breakfast was wonderful, but more importantly their staff was the friendliest I have encountered in years! Hats off to the entire staff for making our stay a memorable one! Next time we are in the area, we will definitely stay again!

By on Mar 31, 2014

3

last minute getaway!

Families

It was an okay stay, just an average rating. It was nice and clean. The pool area needed more supervision and maintenance, not enough towels were kept for their guests. Our biggest disappointment was the breakfast, some good choices but not ever freshness overall.

By on Jul 7, 2013

4

springhill suites by marriott new bern: good deal

Families

Very lovely lobby and courteous staff; very pleasant. Fantastic free breakfast with hot coffee, waffles,eggs and sausages, replete with requisite juices. Room was clean, but only new TV, which is not great if your by the bed near the window ... Refrigerator was hot and thus useless but microwave was brand new and worked well ... Clean and pretty hotel located right off Highway 17 ... We enjoyed for the nice price.

By on Dec 3, 2012

4

excellent customer service

Families

From arrival to restaurant recommendations to check-out and even call back for a left behind item was out standing. I look forward to staying there again. The GM and Customer service agent Kiki were wonderful. Plus my three kids loved the indoor pool.

By on Apr 24, 2012

4

nice get away

Families

It was a good get away spot. Just wish the breakfast was available beyond 9:30am. Kiki provided excellent customer service. We needed extra towels and when we returned from dinner she had us all squared away.

By on Apr 24, 2012