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We stopped at the lodge around 1:30 p.m. We were hoping to have lunch but the dining room was closed. The woman at the front desk was stunningly rude! They have a small gift shop but it only has chocolate. We were very hungry and asked if there is ANY food nearby. She huffed and rolled her eyes and said we would have to drive by to Moose. We found out later that day there is TONS of food close by at the Jenny Lake visitor’s center. Maybe it was because we weren’t guests of the lodge but I could not believe how unfriendly the Lodge staff were (both women we encountered). I also heard the desk person be rude and dismissive to someone who was checking in!
If you want to stay in the heart of Grand Teton National Park, have a log cabin experience with all the amenities, and enjoy gourmet meals onsite, Jenny Lake Lodge is for you. It is a well maintained property with outstanding staff. We return in late September every year and stay for a full week. Unlike the other in-park accommodations, Jenny Lake Lodge is quiet and serene...no busloads of visitors. Bikes are provided to overnight guests and horseback riding through park trails is available.
There are a lot of pretty sites in the Tetons. We kept looking for a place to get a Bloody Mary and rest tired feet and maybe sit on the deck overlooking the water. We thought there was an overlook at Jenny Lake. There is an overlook but no deck… it’s just a place to park and walk the grounds and then go inside the Lodge. We stopped at the lodge; inside anyhow because they had a bar and small restaurant inside there is a lounge area with fireplace and comfy chairs, and tables in a restaurant which serves a limited food menu plus an array of specialty cocktails including their signature Bloody Mary…..I really wanted a Bloody Mary. Well, tha BM was nothing very special but it was a good Bloody Mary. Anyway we sat in the lounge and looked out at the mountaintop... found out that there was a deck that overlooks the water at Jackson lodge where we go next. Accommodating and polite service, so far all the people we’ve met are all very pleasant, and we enjoyed the rest stop in a very comfortable lounge.
We loved our time at the lodge. The entire staff were warm and welcoming. They were always trying to make our staff as pleasurable as possible. It was such a wonderful location in the park. We hope to return some day!!
First of all: we love Jenny Lake Lodge and have for many years. We have stayed here often and even if we don’t book an overnight stay while we are in Jackson Hole, we make sure we come up for dinner. That is what we did this year. As always, dinner and everything about it was perfect. Andrew was our server this time and he was excellent as was the rest of the dining staff we interacted with. Jenny Lake Lodge is quite a special place and one of the reasons I feel this way is due to the tremendous hard work of the general manager Rachel Busch. We are very sad to learn that Rachel is leaving Jenny Lake Lodge after many years of working there. It will be extremely hard for Grand Teton Lodge Company to replace her: her strong work ethic, attention to detail, keeping the entire place running at tip top shape. Best of luck to you Rachel! We will miss seeing your cheerful smiling face- you always made us feel special and welcome, whether we were staying at this great lodge or just coming up for dinner.
We loved our stay at Jenny Lake Lodge! We did have a hiccup in the beginning as we had reserved a free-standing cottage with a King bed and were assigned to one with 2 Queen beds. It only took a few minutes for them to find a King bed cottage, but it was in a Duplex unit and hadn't yet been cleaned. They were very gracious and said they would move us when the new room was ready--and we assured them we could occupy ourselves in the park and not mess up a cleaned room! Our only quibble here is that, especially for the price, they should have gotten our reservation and cottage assignment correct. Our only other issues were that on the first night, I spilled a glass of water on the floor and when I used a towel to clean it up, it was quite apparent that the floors had not been mopped/cleaned in a long time! And at least 2 light bulbs in the room were burned out/non-functional. Now, on to the great things! Service was excellent all around--as was the food and the presentation! There was a good variety of choices for both breakfast and dinner and everything was served beautifully. Our favorite waiter was Anthony--and we were lucky enough to have him for 2 dinners and breakfasts. I ordered a bowl of berries one morning and he brought out a beautiful plate with whipped cream and chocolate along with the berries! The small resort led to many fun conversations with other guests, so just added to the atmosphere. On our last morning, I asked at the front if they had ice for a small cooler, and very quickly one of the staff members said, "Let me come get the cooler and I'll fill it with ice and return it to you." Sure enough, a cooler full of ice was outside my door in 10 minutes or less! It was great to return to some luxury after spending active full days in Grand Teton National Park. We would highly recommend.
Great food and excellent service. The food and drink options are excellent. The staff was very professional and accommodating to less formal clients. Really good choice when visiting the national park.
We were taking a self directed tour of The Grand Teton National Park and were smart enough to book a lunch reservation at The Jenny Lake Lodge. The sights are magnificent, but after a day of following countless cars through the park, a gourmet lunch was most well received. We both ordered a wild mushroom open faced sandwich and were not disappointed with our selection. Great service was also appreciated. I guess it was because reservations are essentially required that there was not the feeling of crowds of visitors that we saw at other stops.
We stayed here for 4 nights on a hiking trip and absolutely loved it. It is brilliantly located for many of the best day hikes in the GT. We originally booked a standalone cabin but were told the only way we could have this for our stay was to change every night. Consequently, we ended up agreeing to a semi-detached one with a shared porch. We didn’t have a neighbour for most of our stay so it was fine but not sure what it would be like if there had been people there all the time. I would definitely go for a standalone. The food and service were amazing. The whole place is most unlike the typical national park lodging and whilst it is expensive it is worth it.
The Lodge sits at the foot of the Cathedral group of the Tetons. Last summer we had one breakfast where two fawns leapt across the wildflowers in front of the dining room window. On another evening a bear and cubs played chase across the same lawn. The lodge managers, dutifully equipped with bear spray and satellite phones, herded the bears away from the property. We missed another night of activity. The General Manager called to say we needed to be walked from our cabin to the Lodge for dinner because of bear activity. When we called for our escort, the bear had passed. There was a gorgeous fox we saw one morning as we headed out for a hike. All of this is a crapshoot, of course. We have returned to Jenny Lake Lodge 23 years in a row. Wildlife drops by or it doesn't. We count on a "campus deer" because there has always been one. Beyond that, you never know. I guess I should add that we've learned to never ever have any food in our cabin unless it is in the fridge they provide. The gorgeously appointed cabins (we stay in the same one every year, but we think of it in these terms) are in a forest in a National Park. If you don't hide your food, critters will invade. It's all on the guests here. Also, forests have bugs. It's okay. The view is wondrous. The food is incredible. We love that we can hike or kayak during the day & then have a glorious dinner in a perfect dining room. We can have cocktails or enjoy a bottle of wine and we just need to walk back to our cabin. The staff is always remarkable. Housekeeping does a "deep clean" daily. Bell staff delivers ice twice a day. The concierge arranged a float trip on the Snake for us and some other tricky reservations this past summer. We never entered the Lodge without being greeted happily. The food and dining room staff and the kitchen staff were on point. The wait and bell staff are happy to share tips about the food, hikes, or places in town to visit. My only hesitation in writing this review is that more people may discover this place. There are only 37 cabins. Some are duplexes so it houses more, but not many. The joy of this place is that is does all the 5 Star things you want in a place that you just don't expect that kind of luxury and service. For us, finally, it is the cabin porch that is our favorite thing about the Lodge (the mountains speak for themselves). Some have better views of the Tetons, but ours is cool in the afternoon. It is away from most folks. It's what we love. Others want straight on views of the mountains. Just let them know what you want and hope it's available for your dates.
Jenny Lake Lodge places you next to String Lake and within a mile (2 km) of other popular attractions like Jenny Lake. This 37-room, 3.5-star lodge welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.
This lodge is home to a fine-dining restaurant and a bar/lounge. For a nice break, mingle with other guests at the free manager's reception. Start each morning with cooked-to-order breakfast, available for a fee from 7:30 AM to 10:00 AM.
The 37 individually decorated accommodations feature patios and afford space to spread out with a separate bedroom. Guests can expect to find free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Refrigerators, coffee makers, and free newspapers are other standard amenities.
Guests of Jenny Lake Lodge enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a computer station, free newspapers, and a terrace.