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Recent guest reviews

Restaurant staff is complicated

Beautiful hotel. Excellent attention to detail and services. Great location in town.

Excellent property and team. Very professional will definitely be staying here again. Gorgeous hotel and very well maintained

Beautiful property, outstanding service! Highly recommended!

Nice room and friendly staff. Wasn’t exactly thrilled with the $25 soggy breakfast buffet. Overall I would stay again but not eat or drink there....

Very helpful friendly staff. Couldn’t have asked for a better state. Easy convenient shuttle to the mountain, great outdoor hot tube with a view.

The exceptional boutique hotel was a block off the square. The property is new and the staff is eager and provide personalized service. Lodging quality and detail of service commensurate to cost.

We stayed one night at the hotel, and it was excellent. The staff, the facilities, the room, the lounge and the location were all perfect. We loved the decor of the hotel, and the room layout was perfect. Large enough to be comfortable, with a desk, corner sitting bench, chair, fireplace, etc... but not so big that it was overdone.

Modern, well-kept, quaint, esthetically pleasing, really nice scene.

Beautiful new hotel, great location! Staff is friendly and helpful. Tip: Plenty of street parking exists where you can park free overnight after 6pm and avoid the daily valet charge.

Working on the details. Great Hotel. The Resort Fee was a very unpleasant surprise. Need to be more trasparent about it...not bring it up at check in time without having mentioned it before.

Hotel Jackson was more than we expected. The real plus for the hotel was the fabulous staff. Every staff member that we met greeted us will a smile and cheerful word. They took interest in what activites we had planned for the day and offered suggestions to enhance the day's outing. The rooms were spacious, comfortable and well maintained. The only complaint is the resort fee. When asked about the fee the front desk clerk said it was to cover the breakfast and the NY Times. The breakfast is advertised as being included and we were not interested in the Times. We knew there was a fee and that did not deter us but overall we think the resort fee is a revenue generator. Would definitely reccommend the hotel.

North Glenwood Street Jackson WY

Hotel highlights

  • Walking distance to Jackson Town Square and Jackson Hole and Greater Yellowstone Visitor Center
  • Onsite dining
  • Fitness center
  • 24-hour business center

Located in Downtown Jackson, Hotel Jackson is next to popular attractions like Jackson Hole Historical Society and Museum and Jackson Town Square. This 4-star hotel has 55 rooms and welcomes guests with a restaurant, a gym, and a spa tub.


Dining

This hotel is home to a fine-dining restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

47-inch flat-screen TVs come with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include fireplaces, sitting areas, and espresso makers.


Property features

At Hotel Jackson, guests have access to a gym, a spa tub, and conference space. Valet parking is available for USD 30.00 per day, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this hot springs hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Premium Double Queen Room

2 Queen Beds | Sleeps 3

Superior Double Queen Room

2 Queen Beds | Sleeps 3

Premium King Room

1 King Bed | Sleeps 3

Superior King Room

1 King Bed | Sleeps 3

Guest reviews for Hotel Jackson

Everyone (5) Couples (5) Business (1) Family (1)
4
Family with small children

Restaurant staff is complicated

By on Jan 10, 2024

5
Everyone

By on May 23, 2022

5
Family Family with small children

Beautiful hotel. Excellent attention to detail and services. Great location in town.

By on Jul 15, 2021

Review comment responded on Jul 20, 2021

We hope your trip to Jackson Hole and beautiful WY was magical. Thank you for letting Hotel Jackson be apart of that magic. All our best-

5
Partner Couples

Excellent property and team. Very professional will definitely be staying here again. Gorgeous hotel and very well maintained

By on May 29, 2021

5
Everyone

Beautiful property, outstanding service! Highly recommended!

By on Dec 12, 2020

4
Everyone

Nice room and friendly staff. Wasn’t exactly thrilled with the $25 soggy breakfast buffet. Overall I would stay again but not eat or drink there....

By on May 19, 2019

Review comment responded on Jun 14, 2019

Thank you so much for your feedback. I am sorry to hear that your experience at breakfast was less than acceptable. We have noted your feedback. I do hope that you enjoyed the rest of you stay with us, however! We hope to be able welcome you back to Hotel Jackson next time you visit beautiful Jackson Hole. Please come back and see us soon!

5
Everyone

Very helpful friendly staff. Couldn’t have asked for a better state. Easy convenient shuttle to the mountain, great outdoor hot tube with a view.

By on Dec 26, 2017

5

exceptional boutique hotel

Couples

The exceptional boutique hotel was a block off the square. The property is new and the staff is eager and provide personalized service. Lodging quality and detail of service commensurate to cost.

By , from Tupelo, MS on Sep 25, 2017

5

excellent hotel right in downtown jackson.

Everyone

We stayed one night at the hotel, and it was excellent. The staff, the facilities, the room, the lounge and the location were all perfect. We loved the decor of the hotel, and the room layout was perfect. Large enough to be comfortable, with a desk, corner sitting bench, chair, fireplace, etc... but not so big that it was overdone.

By , from Idaho Falls, ID on Nov 7, 2016

5

best overall service of anyplace i've ever stayed.

Business

Modern, well-kept, quaint, esthetically pleasing, really nice scene.

By , from Lincoln, NE on Nov 2, 2016

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