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Recent guest reviews

Was treated like a second class person . Middle of the stay was told I had to change rooms. Was move from pool side to a small room over a street. I was told that they notified me via email and I didn't get it, but they couldn't produce it either. They offered no help moving my stuff down 2 flights of stairs and up 2. Just was told I had to move. Most of the desk personal was rude, the pool was very cold. I will not return , I go to this city 2 or 3 times a year. And check your records almost always use Orbitz. I won't use this hotel or Orbitz if they support this. There was no resolution offers by the hotel .

Great location, close to playa madera and many excellent restaurants. Would highly recommend this hotel.

Very nice hotel great location. Rooms lacking the ocean view but for the price it can't be beat walking distance to some of the best restaurants in the area. Quiet. And comfortable. K says I need to add more. I would go back anytime.

The room we stayed in (ground floor) was small, shabby and noisy due to the location on the street. The upstairs rooms where our friends stayed were much larger, quieter and had better light and air circulation. It's fine for the low price if you just want a no-frills place to stay, but the downstairs room and the hotel could use some updating.

esta muy comodo, muy bonitoNear the water, the hotel is accessible to the Space Needle, Chihuly Museum/Pacific Science Center and Key Arena and CenturyLink Field. The Monorail takes guests to shopping and the Pike Place Market, the Convention Center, Pioneer Square and much more!

Adelita 59 Col.La Madera Zihuatanejo GRO

Hotel highlights

  • Steps from Zihuatanejo Bay and La Madera Beach
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services

Located in Playa la Madera, Villas Mercedes is next to popular attractions like Zihuatanejo Bay and La Madera Beach. The 9 rooms at this 3-star hotel include refrigerators, minibars, and coffee makers.


Rooms

All of Villas Mercedes's 9 rooms are air-conditioned and have an array of amenities, including full-sized refrigerators/freezers, minibars, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Ceiling fans and safes are other standard amenities.


Property features

Guests of Villas Mercedes enjoy features like an outdoor pool, free WiFi in public areas, and express check-out. You can put free offsite parking to good use if you drive. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include a terrace, a porter/bellhop, and a picnic area.

Room options

Suite, Kitchenette

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Suite (No Kitchenette)

1 King Bed | Sleeps 2

Guest reviews for Villas Mercedes

Everyone (6)
5
Everyone

By on May 28, 2019

Review comment responded on May 28, 2019

Gracias por su preferencia. Thank you for your preference.

1
Everyone

Was treated like a second class person . Middle of the stay was told I had to change rooms. Was move from pool side to a small room over a street. I was told that they notified me via email and I didn't get it, but they couldn't produce it either. They offered no help moving my stuff down 2 flights of stairs and up 2. Just was told I had to move. Most of the desk personal was rude, the pool was very cold. I will not return , I go to this city 2 or 3 times a year. And check your records almost always use Orbitz. I won't use this hotel or Orbitz if they support this. There was no resolution offers by the hotel .

By on Dec 25, 2018

Review comment responded on Jan 5, 2019

We sorry Ron but youre frecuent guest and you know we're small hotel and somtimes the people need to move from one room to the other room we send to you a message informing you need to move and we offer help to you with your stuff but you don't want ower help and we have heater for ower pool

4

clean hotel close to beach

Everyone

Great location, close to playa madera and many excellent restaurants. Would highly recommend this hotel.

By , from Pasco, WA on Dec 8, 2017

Review comment responded on Dec 24, 2017

Many thanks for your commentes we hope to see you again here at your home in zihua VILLAS MERCEDES

5
Everyone

Very nice hotel great location. Rooms lacking the ocean view but for the price it can't be beat walking distance to some of the best restaurants in the area. Quiet. And comfortable. K says I need to add more. I would go back anytime.

By on Dec 22, 2016

Review comment responded on Jan 7, 2017

many thanks for your comments we hope to see you again here at your home in zihua VILLAS MERCEDES

3

fine if you're looking for cheap accommodations

Everyone

The room we stayed in (ground floor) was small, shabby and noisy due to the location on the street. The upstairs rooms where our friends stayed were much larger, quieter and had better light and air circulation. It's fine for the low price if you just want a no-frills place to stay, but the downstairs room and the hotel could use some updating.

By , from Colorado on Nov 15, 2016

Review comment responded on Nov 20, 2016

many thanks for your comments well take care of your suggestions

5

cerca de todo

Everyone

esta muy comodo, muy bonitoNear the water, the hotel is accessible to the Space Needle, Chihuly Museum/Pacific Science Center and Key Arena and CenturyLink Field. The Monorail takes guests to shopping and the Pike Place Market, the Convention Center, Pioneer Square and much more!

By , from washington state on Mar 12, 2017

Review comment responded on Mar 14, 2017

muchas gracias por sus comentarios y preferencia esperamos verlos pronto de regreso por esta su casa villas mercedes

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