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Barceló Ixtapa All Inclusive

3.5 out of 5.0

Recent guest reviews

The high light of this stay is the wonderful personnel that just don't stop until you are happy. You have options all day to great tasting food. The shows are a plus. we are already planning a return trip..... :) :( too bad they don't have a good WI-FI system but, then again you go on holiday to disconnect from the rest of the world..

Overall the hotel and the staff met our expectations, very good food and service. On the negative side WiFi should have been included in the price like most hotels chains. The restaurant Veranda due to the heat and humidity should have some ventilation fans installed.

Great restaurants in the hotel!! Location was wonderful, on the beach and close to market! Open bar was great! Well maintained hotel!! )

Overall we were very pleased. However, we feel there could have been more choices of food. Also, the adult pool had many children in it on the weekend, and the parents did not control their behavior. The parents were too busy getting more drinks for themselves at the pool bar. Some of the kids were obnoxious and the parents could not care less. There are no signs posted adults only, and the guests that come in on the weekend go right to that pool with their kids.Also there should be more daytime games at poolside.

WE ALWAYS HAVE A WONDERFUL TIME. STAFF IS ALWAYS FRIENDLY AND VERY HELPFUL

My wife and I travelled to Ixtapa and wanted a comfortable stay and the opportunity to know more about the culture of Mexico. We got more than we hoped for, excellent food and drinks, friendly and courteous service, and great entertainment. The hotel is located at one of the best spots at El Palmar Beach if you want to get in the ocean. We highly recommend this place., this place deserves all stars it has and more !

Stayed 11 days in Feb. 2014. Hotel location and beach are #1. Rooms need to be updated a bit. Our ac worked fine, our friend ac did not. The rooms are showing their age. Food is average. O K for 3-4 days. Service in Don Coyote was good 1 nite and very bad another nite. Service of dining waiters and pool waiters is not great. Staff did not make much effort to create any personal relationships. Steak House food and service was very good. I think a bit overpriced for value recieved. Could be a great hotel with better food and better service and a little updating.

That is how we are greeted whenever we return to this hotel. We have been staying @ the Barcelona for many years. The accommodations are great. But what really makes this place is the staff. They always go above and beyond to make your stay a positive one.

Our group goes to Ixtapa every year. this is our 4th year. Last year we stayed at another hotel but this year came back to Barceló and we are so glad we did!! Staff, food all was great. Went out to eat at wonderful places also: franks and the general our favorites.

Beach has strong current...would want something calmer if we brought the kids. Hotel is nice but we had hoped for a little more food variety. Buffets seemed to have about the same thing every day. One of the two swim-up bars was not open a few days during the week. Pools close at 7PM. Shows at the hotel were ok...performers were very talented but shows could have been better. Location in Ixtapa was excellent. Within walking distance to shops and restaurants...15 minute bus ride to Zihuatanejo. Fabulous weather the entire time! Staff was very nice and very helpful.

We stayed at the Barceló Ixtapa Beach for 2 weeks from January 24-Feb. 7. Though an OLDER hotel, we loved it. We had a room on the 11th floor w/ a fantastic ocean view. The room had pillow top beds, large shower with a rain showerhead, small balcony, small safe in the closet , flat-screen TV, plenty of large bath sheets each day. (I heard that the hotel rooms are gradually being renovated so maybe we lucked out in that sense). The room was kept immaculate the entire time. Each day the maid left us some kind of animal towel art. The food, mostly buffet, was excellent and had good variety each day. There are also 3 a-la-carte restaurants --Spanish, steak and seafood and sushi--for which one needed advance reservations. If someone could not find something they liked to eat among the many choices, then they are way to fussy. The food did get a bit monotonous after 2 weeks but we went across the street and into the town of "Z" to eat a few times to provide variety. Though this hotel, like most in Ixtapa now, is all-inclusive, eating out is very inexpensive and helps contribute to the well-being of the Mexican people who live there. There are 5 pools at the hotel--1 for adults only w/ a swim-up bar, 3 for families, and 1 with a cute slide for very small children. There were plenty of lounge chairs around the pools and in the sand on the beach facing the ocean. All of the staff at the hotel were very friendly and hard working, from the desk staff to the people working in the restaurants and those cleaning and maintaining the public areas, and the grounds. We did notice that the total number of staff had been greatly reduced since we were last at this hotel. The slow economy has obviously affected this area as the hotel was not full by any means. Every night there is excellent entertainment provided in the hotel's special theatre right on the property. We have stayed at other Barceló hotels around Mexico and have loved them all which is why we keep booking at this hotel chain. Best of all-- the weather here is FANTASTIC every single day, and, along with the awesome beach, are the main reasons we keep coming back to IXTAPA.

We love this hotel - we gone with friends two years in a row now! The location is perfect, right on the beach, and several swimming pools to choose from. My husband enjoys the fishing and parasailing. I enjoy shopping. The cuzine is endless and so much variety, our fav is the Characol Grill... quick to serve and everything so delicious. The staff is always very nice and accommodating.

This hotel needs a few things to keep customers coming back: 1) Better food selection 2) Better room service 3) Friendly front desk Staff

The only things that we enjoyed were the beach, swimming pools, and the shows at night.. Rooms horrible maintenance, even we reserved 8 the rooms 8 months ago, when we got there they look as they did not have the rooms available and one time a service person when around 10 pm asking if the room was habitad or available. they need to be more organized...

Perfect weather Dec 17-23, 2012, ocean & pool temperatures both absolutely to die for, outstanding staff, excellent service, great food -- Facility aging nicely

My first room, 402 need the air conditioning fixed, the refrigerator did not work (changed still not working) and when I took a shower the drain in the floor emitted sewer gases that stunk. My second room, 618, the air conditioning barely worked and the refrigerator was cool at best. The staff was great and apologized after every one of my complaints, but none were really fixed. The wait staff at the pool was extremely slow, but when I gave her a tip she started coming around more frequently. The drinks were not really cold as they are met to be. The food was poor, never really hot and the taste bland with all the meat over cooked. I have stayed at this chain before in another city and this by far was the oldest, poorest run and bad food.

The food has been improved since last year, rooms premium are very confortable and look new. The location of the hotel is good

Just returned from a husband/wife trip to the Barcelo in Ixtapa. Rooms are not as nice as pictured. We had a ocean view from the 9th floor. The a/c did not work very well and the fridge did not work at all. The bed was horrible as it was very hard. By far the worst bed of any hotel I've ever stayed in, ever. The only thing that was nice was the location, right on the ocean. The pool was full of loud kids and discrespectful families. Staff did nothing to control things. The food is hit or miss at the buffet's. They have 2 buffets, but all the food is the same at both. DONT USE THE ROOM PHONE TO MAKE CALLS. Was told by hotel operator of a certain rate for calls to the US. The actual bill upon checkout was 4X that rate. Staff was rude and unwilling to give the me the rate I was told, even though I was told I was "believable." (how nice). I plan to dispute the charge with my credit card company, but don't have high hopes of success. Lesson learned I guess. Staff does not speak English very well as a whole. I will not return to the Barcelo. Oh, one more thing. Be prepared for locals to harass you everywhere you go to sign up for their "trip, water activity, dinner, hotel, motel, souvenier, (you get the idea).

I was impressed with the hotel both inside and out. It was well maintained and clean. The staff was nice and attentive. The room was average but had a nice view from the 5th floor. The buffet food was good for a buffet. The single ala carte restaraunt had some good dishes and some not so good dishes, but a nice break from the buffet. The main complaints for us was that the pool bar was not easy to get to and closed too early (6:00 PM). They have another smaller pool with a bar but it was not open.

This was our 3rd visit to Ixtapa, 2nd time at this resort. Our last visit to Barcelo was much more enjoyable than this time. The mountain view room we had was very outdated and not the cleanest. The ocean front room we stayed in three years ago was very nice though. The variety of food is very limited. Two buffets offer same food everyday pretty much. The two specialty restaraunts were good but the staff did not make you feel very welcome. Noone let you know what the process of ordering was, what was included, etc... Very confusing. We asked the table next to us to explain the process. The pool and pool bar were nice. Poolbar staff didn't really get customers engaged in conversation. Most pool bars we've bellied up to, have fun, exciting bartenders who want you to stay and appreciate the tips. We will definately go back to Ixtapa but will chose another resort next time. I recommend a non all-inclusive place because there's lots of great places to eat within walking distance of almost every resort. Check out Franks for pizza and El Faro for a romatic seafood or steak dinner. Sunset cruise was awesome too. Our captain was from New York so he was very fun! Golf courses were over priced for the shape the courses were in, but that didn't deter us from going I guess. Overall, Ixtapa rocks, Barcelo was just average.

1 Blvd Ixtapa S/n Ixtapa GRO

Hotel highlights

  • Free breakfast
  • Free valet and self parking
  • Onsite dining
  • Spa

Barceló Ixtapa All Inclusive is a short stroll from Ixtapa Golf Course and Magic World Aquapark. This 398-room, 3.5-star resort has 4 outdoor pools along with a full-service spa and 5 restaurants. It's on the beach and also close to Delfiniti and Vista Hermosa Beach.


Dining

Free breakfast is included with your stay. This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service.


Rooms

The 398 rooms are air-conditioned and have an array of amenities, including free minibar items, balconies, and espresso makers. LCD TVs come with satellite channels, and WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Free bottled water, laptop-compatible safes, and phones are also standard.


Property features

Guests of Barceló Ixtapa All Inclusive have access to a full-service spa, 4 outdoor pools, and a children's pool. If you drive, put free valet parking to good use. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this all-inclusive resort include a fitness center, outdoor tennis courts, and WiFi in public areas.

Room options

Superior Room, Sea View

Full 2 | King 1 | Sleeps 4

Superior Room (Vista Mar Premium Level)

Full 2 | King 1 | Sleeps 4

Family Suite (Junior)

Full 2 | King 1 | Sleeps 5

Guest reviews for Barceló Ixtapa All Inclusive

Couples (28) Business (2) Family (18) Friends (9) Other (2)
5

nice resort on a beautiful beach

Families

The high light of this stay is the wonderful personnel that just don't stop until you are happy. You have options all day to great tasting food. The shows are a plus. we are already planning a return trip..... :) :( too bad they don't have a good WI-FI system but, then again you go on holiday to disconnect from the rest of the world..

By , from San Francisco on Feb 17, 2017

Review comment responded on Feb 20, 2017

Dear Rigo: We appreciate the time you took to write your experience with the service at the hotel, it is really important to us that all our guest are satisfied with our service. Please do not hesitate to contact us when you plan to come back to Ixtapa. We will be pleased to serve you again. We thank you for your comments, I remain at your service. Sincerely.

3

good vacation

Couples

Overall the hotel and the staff met our expectations, very good food and service. On the negative side WiFi should have been included in the price like most hotels chains. The restaurant Veranda due to the heat and humidity should have some ventilation fans installed.

By on Oct 1, 2015

4

splendid family trip

Families

Great restaurants in the hotel!! Location was wonderful, on the beach and close to market! Open bar was great! Well maintained hotel!! )

By on Jun 19, 2015

4

edward g.

Couples

Overall we were very pleased. However, we feel there could have been more choices of food. Also, the adult pool had many children in it on the weekend, and the parents did not control their behavior. The parents were too busy getting more drinks for themselves at the pool bar. Some of the kids were obnoxious and the parents could not care less. There are no signs posted adults only, and the guests that come in on the weekend go right to that pool with their kids.Also there should be more daytime games at poolside.

By on Jan 25, 2015

4

annual couples trip

Couples

WE ALWAYS HAVE A WONDERFUL TIME. STAFF IS ALWAYS FRIENDLY AND VERY HELPFUL

By on Jan 19, 2015

5

a great entrance to a mexican paradise

Families

My wife and I travelled to Ixtapa and wanted a comfortable stay and the opportunity to know more about the culture of Mexico. We got more than we hoped for, excellent food and drinks, friendly and courteous service, and great entertainment. The hotel is located at one of the best spots at El Palmar Beach if you want to get in the ocean. We highly recommend this place., this place deserves all stars it has and more !

By on Jun 18, 2014

3

just o k

Families

Stayed 11 days in Feb. 2014. Hotel location and beach are #1. Rooms need to be updated a bit. Our ac worked fine, our friend ac did not. The rooms are showing their age. Food is average. O K for 3-4 days. Service in Don Coyote was good 1 nite and very bad another nite. Service of dining waiters and pool waiters is not great. Staff did not make much effort to create any personal relationships. Steak House food and service was very good. I think a bit overpriced for value recieved. Could be a great hotel with better food and better service and a little updating.

By on Feb 27, 2014

5

"welcome home"

Families

That is how we are greeted whenever we return to this hotel. We have been staying @ the Barcelona for many years. The accommodations are great. But what really makes this place is the staff. They always go above and beyond to make your stay a positive one.

By on Feb 24, 2014

4

awesome getaway again this year

GetawayWithFriends

Our group goes to Ixtapa every year. this is our 4th year. Last year we stayed at another hotel but this year came back to Barceló and we are so glad we did!! Staff, food all was great. Went out to eat at wonderful places also: franks and the general our favorites.

By on Feb 16, 2014

3

great vacation for the money!

Couples

Beach has strong current...would want something calmer if we brought the kids. Hotel is nice but we had hoped for a little more food variety. Buffets seemed to have about the same thing every day. One of the two swim-up bars was not open a few days during the week. Pools close at 7PM. Shows at the hotel were ok...performers were very talented but shows could have been better. Location in Ixtapa was excellent. Within walking distance to shops and restaurants...15 minute bus ride to Zihuatanejo. Fabulous weather the entire time! Staff was very nice and very helpful.

By on Feb 10, 2014