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Sorriso Hotel

4.0 star property

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Photo gallery for Sorriso Hotel

Front of property - evening/night
In-room safe, blackout drapes, free WiFi, bed sheets
Reception
Lobby
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Kemalpasa Mh Ordu Cad No 60 Laleli Fatih, Istanbul, Istanbul, 34130
  • Place, Laleli Mosque
    ‪3 min walk‬
  • Place, Süleymaniye Mosque
    ‪13 min walk‬
  • Place, Grand Bazaar
    ‪15 min walk‬
  • Airport, Istanbul (IST)
    ‪38 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Double or Twin Room

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Triple Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Single Room

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Single Room

  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Istanbul

Located in Istanbul City Center within a short walk of Grand Bazaar, Sorriso Hotel is within a mile (2 km) of other popular sights such as Süleymaniye Mosque. This 4-star hotel has 65 rooms and welcomes guests with free breakfast, a full-service spa, and free in-room WiFi. It's connected to a shopping center in central Istanbul and also close to Sultanahmet Square and Egyptian Bazaar.

What's nearby

  • Laleli Mosque - 3 min walk - 0.2 miles
  • Süleymaniye Mosque - 13 min walk - 0.7 miles
  • Grand Bazaar - 15 min walk - 0.8 miles
  • Sultanahmet Square - 3 min drive - 1.4 miles
  • Blue Mosque - 4 min drive - 1.7 miles

Getting around

  • Aksaray Tram Station - 3 min walk
  • Vezneciler Subway Station - 9 min walk
  • Istanbul Airport (IST) - 31 min drive

Restaurants

  • ‪Mado - ‬2 min walk
  • ‪Tatseven Restaurant - ‬4 min walk
  • ‪Hacı Bozan Oğulları - ‬2 min walk
  • ‪greenduck - ‬1 min walk
  • ‪Byzantion Bistro & Restaurant - ‬1 min walk

About this property

Sorriso Hotel

A full-service spa, a sauna, and free WiFi in public areas are featured at Sorriso Hotel. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this spa hotel include a business center, a meeting room, and a terrace.
Guests can expect free WiFi and 22-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, bidets, and slippers. Coffee makers, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day.
Property Registration Number 12431

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Sorriso Hotel
Sorriso Hotel Istanbul
Sorriso Istanbul
Sorriso Hotel Hotel
Sorriso Hotel Istanbul
Sorriso Hotel Hotel Istanbul

Frequently asked questions

What can I see within easy reach of Sorriso Hotel?

This hotel is situated in Istanbul City Center within a short 13-minute walk of Grand Bazaar and also 10 minutes on foot from Beyazit Square. You'll also find Sultanahmet Square and Blue Mosque within a short drive.

Is parking available on site at Sorriso Hotel?

No, this hotel doesn't offer parking.

Is there a spa at Sorriso Hotel?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, body scrubs, mani/pedis, and massages.

Does Sorriso Hotel feature a casino on the premises?

No, Sorriso Hotel doesn't have a casino.

Is there an indoor pool at Sorriso Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sorriso Hotel?

Couples staying at this hotel will appreciate amenities like slippers as well as a full-service spa and a Hammam.

Are there hot tubs at Sorriso Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Sorriso Hotel have a restaurant that serves breakfast?

Sorriso Hotel offers free buffet breakfast each morning though there is no restaurant.

Does Sorriso Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sorriso Hotel.

Does Sorriso Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Sorriso Hotel?

The closest major airport to Sorriso Hotel is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is 27.4 mi away (66 minutes by car). Another top airport is Istanbul Airport (IST), which is located 27.9 mi away (31-minute drive).

Are there rooms with balconies at Sorriso Hotel?

No, at Sorriso Hotel, there aren't any guestrooms that list a balcony.

Sorriso Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 46 out of 147 reviews
Rating 8 - Good. 52 out of 147 reviews
Rating 6 - Okay. 25 out of 147 reviews
Rating 4 - Poor. 7 out of 147 reviews
Rating 2 - Terrible. 17 out of 147 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Ismail

Stayed 1 night in Dec 2024

10/10 Excellent

Abda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice stay
Stayed 5 nights in Aug 2024

2/10 Terrible

Mahmoud

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room is two small for 2 people
Stayed 5 nights in Jul 2024

10/10 Excellent

Ghassan

Stayed 6 nights in Apr 2024

10/10 Excellent

Khethiwe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

2/10 Terrible

Mohamed Zehni, Leiden

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel thinking it is a 4 stars hotel, but it was not. The room was dusty, AC did not work, safe was broken, bathroom had mold in the shower and wash table. In addition, we were not informed of the construction that is being done outside the hotel. Therefore, we had to drag our bags, and no one helped us to take the bags upstairs. Guests were too noisy and no one asked me to respect others' requirement to have a peaceful breakfast. I decided to checkout two nights after (original booked for 4 nights) and sadly I forgot my Airpods Pro in the room. I called the hotel and I informed them that I forgot the airpods in the room and they should call me if they find it or not. That did not happen, The lady responded "ok ok" and hung up right away. This was the worst experience I had in istanbul and never again. Shame to call yourself 4 stars hotel.

8/10 Good

Paula Andrea Sanchez, London

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but the facility part like the sauna and jacuzzi has a misleading information, you have to booked and paid to use these facilities.
Stayed 3 nights in Apr 2023

10/10 Excellent

albert

Stayed 1 night in Apr 2023

4/10 Poor

Lida Farshi

Stayed 5 nights in Feb 2023

10/10 Excellent

Ruzaliya

10/10 Excellent

Ruzaliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stay. Easy to reach all historic areas. The staff is professional, helpful and speaks English.

10/10 Excellent

Ruzaliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and helpful the personal.
Stayed 4 nights in Nov 2022

10/10 Excellent

Neal

Stayed 1 night in Oct 2022

6/10 Okay

mamdouh

Stayed 5 nights in Sep 2022

6/10 Okay

baraa

Stayed 1 night in Sep 2022

10/10 Excellent

Jawhar

Stayed 1 night in Mar 2022

2/10 Terrible

Nada

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never do it again

This hotel is one of the worst hotels I have ever seen in my life. We stayed there for one week me and my friends. My friend left her purse in the closet and went down to the breakfast for 20 minutes. They stole 4000 from her purse and left the Turkish money and the credit card and the passport which were there. We complained to the front desk and ask for the manager to speak to. For three days asking for the manager and never showed up. Bad attitudes and no respect to people at all.
Stayed 7 nights in Aug 2021

2/10 Terrible

Nada

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

The hotel staff are so rude. The food was dirty abs had insects and flies. Customer services is Zero, the cleaning staff stole 4000$ from my purse while I went down to take my breakfast. I asked for the manager for three days no manager came to file a complaint. English skills is zero. No way to communicate with anyone. Definitely NO
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Nothing like on pictures. No pool no terrace very bed breakfast
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Breakfast was not great, lift stopped working briefly, only one key card although we were two occupants in the room.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019

10/10 Excellent

Aclass, lewisham, London

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful Honest and. Adorable food was good just can't complain well done 😍
Stayed 6 nights in Apr 2019

8/10 Good

Lana, Beirut, Lebanon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a good area, has a swimming pool upside, good hotel in general
Stayed 5 nights in Feb 2019