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Mercure Istanbul West Hotel and Convention Center

5.0 star property
Luxury hotel with a full-service spa and bars

Choose dates to view prices

Photo gallery for Mercure Istanbul West Hotel and Convention Center

Pilates
2 bars/lounges
Turkish bath, body treatments, aromatherapy, Swedish massages
Exterior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Room service
  • Gym
  • Breakfast available

Explore the area

View in a map
Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Istanbul, Istanbul, 34295
  • Place, Istanbul Expo Center
    ‪1 min drive‬
  • Place, CNR Expo Center
    ‪2 min drive‬
  • Place, Florya Beach
    ‪7 min drive‬
  • Airport, Istanbul (IST)
    ‪27 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Superior Double Room, 1 Double Bed

7.0 out of 10
Good
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Superior Suite, 1 Double Bed with Sofa bed

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Istanbul

Located in Bahcelievler, Mercure Istanbul West Hotel and Convention Center is within 2 miles (3 km) of sights such as Sefakoy Kultur ve Sanat Merkezi and Istanbul Aydın University. This 377-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Kuyumcukent - 7 min walk - 0.4 miles
  • Istanbul Expo Center - 1 min drive - 1.2 miles
  • CNR Expo Center - 2 min drive - 1.4 miles
  • Mall of Istanbul - 5 min drive - 5.0 miles
  • Florya Beach - 7 min drive - 3.9 miles

Getting around

  • Atakoy - Sirinevler Station - 7 min drive
  • Atakoy Station - 10 min drive
  • Istanbul Airport (IST) - 40 min drive

Restaurants

  • ‪Bedri Usta Ocakbaşı İstwest/Yenibosna - ‬6 min walk
  • ‪Deep Fish - ‬5 min walk
  • ‪İst-West - ‬6 min walk
  • ‪Smashhh Burger - ‬5 min walk
  • ‪Irish Pub - ‬16 min walk

About this property

Mercure Istanbul West Hotel and Convention Center

Luxury hotel with a full-service spa and bars
Guests of Mercure Istanbul West Hotel and Convention Center enjoy a full-service spa, an indoor pool, and a gym. There's free parking if you drive. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Minibars, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: TRY 1,200 per person
  • 2 bars/lounges
  • A restaurant

Things to do

  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Swedish massages
  • Turkish bath

Accessibility

  • No elevator

More

  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TRY 1200 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.
Property Registration Number 14311

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Pullman Istanbul Yesilkoy opening January 2016 Hotel
Pullman Yesilkoy opening January 2016 Hotel
Pullman Istanbul Yesilkoy opening January 2016
Pullman Yesilkoy opening January 2016
Mercure Istanbul Yesilkoy Hotel
Mercure Yesilkoy Hotel
Mercure Istanbul Yesilkoy
Mercure Yesilkoy
Mercure Istanbul Airport Hotel
Mercure Istanbul Airport
Mercure Istanbul West Hotel and Convention Center Hotel
Mercure Istanbul West Hotel and Convention Center Istanbul
Mercure Istanbul West Hotel and Convention Center Hotel Istanbul

Frequently asked questions

Are free cancellation options available at Mercure Istanbul West Hotel and Convention Center?

Mercure Istanbul West Hotel and Convention Center provides free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What can I see close to Mercure Istanbul West Hotel and Convention Center?

This hotel is situated in Bahcelievler, close to Mall of Istanbul, Florya Beach, and Ataköy Marina. You'll also find Istanbul Expo Center and Sefakoy Kultur ve Sanat Merkezi within a short drive.

Will I be able to park at Mercure Istanbul West Hotel and Convention Center?

Yes, self parking is offered for free at the hotel.

Is a spa located at Mercure Istanbul West Hotel and Convention Center?

There is a full-service spa available for guests to enjoy and services include Swedish massages, aromatherapy, and body treatments.

Does Mercure Istanbul West Hotel and Convention Center have a casino on the premises?

No, Mercure Istanbul West Hotel and Convention Center doesn't have a casino.

Will I find an indoor pool at Mercure Istanbul West Hotel and Convention Center?

Yes, this hotel has an indoor pool along with a hot tub.

Is Mercure Istanbul West Hotel and Convention Center a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and a restaurant.

Are there hot tubs at Mercure Istanbul West Hotel and Convention Center?

Yes, this hotel has a spa tub.

Does Mercure Istanbul West Hotel and Convention Center have a restaurant with a breakfast menu?

Yes, Mercure Istanbul West Hotel and Convention Center serves buffet breakfast each morning for a surcharge from its restaurant.

Will Mercure Istanbul West Hotel and Convention Center allow pets to stay for free?

No, pets and service animals aren't allowed at Mercure Istanbul West Hotel and Convention Center.

Are there connecting rooms at Mercure Istanbul West Hotel and Convention Center?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Mercure Istanbul West Hotel and Convention Center?

The closest major airport to Mercure Istanbul West Hotel and Convention Center is Istanbul Airport (IST), which is 24.7 mi away (40 minutes by car). Another top airport is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is around 27 mi away.

Are there rooms with balconies at Mercure Istanbul West Hotel and Convention Center?

No, there aren't any guestrooms with balconies at Mercure Istanbul West Hotel and Convention Center.

Mercure Istanbul West Hotel and Convention Center Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 32 out of 91 reviews
Rating 8 - Good. 21 out of 91 reviews
Rating 6 - Okay. 16 out of 91 reviews
Rating 4 - Poor. 11 out of 91 reviews
Rating 2 - Terrible. 11 out of 91 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mehmet B

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude and horrible security and manager. Disgusting place from carpets to toilet and shower. The manager shouted at me because I ordered beverages and food from outside for my diet… Horrible experience
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahmoud, New Damietta

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Dec 2024

10/10 Excellent

Mahmoud, New Damietta

Liked: Cleanliness, staff & service, property conditions & facilities
very good hotel
Stayed 2 nights in Dec 2024

8/10 Good

Mohammed

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in Dec 2024

10/10 Excellent

Rajaie, Des plaines

Stayed 1 night in Dec 2024

10/10 Excellent

Abdel

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Limited Hotel

First of all, just about everyone working there was rude except for Yusef- who did offer some assistance to one problem. The room on average was 80 degrees Fahrenheit every day and night despite closing the curtains, leaving window open and sometimes turning off the vent. The first night, I called to desk for someone to come look. Man on phone said they’d send someone but no one ever came. The room itself is very nice, spacious, and comfortable beds. We had our do not disturb sign on the one night, went out to eat for a couple hours, only to come back and find someone did go into the room as evident by items left on the desk. There is nothing close and in walking distance. It was easier to get a taxi going over the Pullman Convention/Hotel side than the Mercure since both are actually in the same building. Housekeeping was attentive to our rooms and directions. WiFi was sporadic as we were constantly getting kicked off or got the message “unable to join.” In the future, I’d pass on staying here.
Twin bed room
Toilet side of WC.
Bath tub and shower.
Eco-friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Abdul, brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

EUN

Stayed 2 nights in Oct 2024

10/10 Excellent

Diego

Stayed 4 nights in Sep 2024

8/10 Good

Waileong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
Stayed 3 nights in Sep 2024

6/10 Okay

Suresh

Business traveler
Liked: Cleanliness, amenities
Water pressure in the showers were low. Could not get an invoice from the Chinese restaurant located inside the hotel.
Stayed 3 nights in May 2024

4/10 Poor

Mou

Traveled with group, Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Stuff attitude is bad
Stayed 6 nights in May 2024

10/10 Excellent

loic

Liked: Cleanliness
the staff are not very proffessional
Stayed 4 nights in Apr 2024

8/10 Good

Mahmoud, New Damietta

Stayed 2 nights in Nov 2023

8/10 Good

Yodgor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Salahuddin

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is not helpful, Place is not clean, no iron in room
Stayed 1 night in Oct 2023

10/10 Excellent

Dave, Hamilton Ont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the view was spectacular arranging trips was easy food was excellent
Stayed 3 nights in Oct 2018

10/10 Excellent

Abdulrahman

Stayed 1 night in Jul 2018

6/10 Okay

Samir

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jul 2018

8/10 Good

Zhelyo, Bulgaria

Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle bus didn’t show up on the airport. You better call the hotel in advance just in case to be sure you will not going to wait 2 hours
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Doesn't take credit cards at check in

This hotel does not take a credit card at check in. As an international traveler that was difficult. The room was clean and okay. Shuttle service only runs every two hours to the airport.
Stayed 1 night in Apr 2018

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities, room comfort

5 star rating is pushing it!

Decent hotel but just impossible to connect to WiFi. Went to reception, they took about 5 minutes trying to get me connected, it eventually did but immediately cut off the minute I walked away from the reception. The room had no WiFi reception at alI even thought they kept telling me it should work, in this day & age the internet is vital for most guests. I specifically reserved a smoking room but had to order an ash tray and waited almost 30 mins to get one to room, surely in a smoking room something so basic as an ash tray should already be there!
Stayed 1 night in Nov 2017

4/10 Poor

Oguz

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
İş için 3 gece konakladım. - Oda ve banyo iyi temizlenmemişti. - Odada ütü yoktu istedim 1 saat sonra geldi ve çalışmıyordu. Tekrar istedim ben çıkana kadar gelmedi. - Duşta su çok cılız akıyordu doğru düzgün yıkanamıyorsunuz. - İnternet bir gün tamamen yoktu diğer günler çok yavaş.
Stayed 3 nights in Jun 2025

8/10 Good

AHMET

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

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Flights

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