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Hotel Zurich Istanbul

4.5 out of 5.0

Recent guest reviews

I completely agree with some of the previous negative comments; I booked through and the four star rating they give this place is completely unwarranted. While the service is indeed less than amicable, the real problem for me is the NOISE!! They operate a disco out of the lobby’s restaurant until the wee hours of the morning... I’m on the fourth floor and i can hear the music as if the party was next door!! If you add to that the dingy carpeting throughout, the dubious breakfast buffet (complete with goulash and a lounge piano player, no less) and the hidden fees for the use of the pool sauna and steam, it makes for a less than pleasant stay! I wish I hadn’t pay my room in advance, so I could move out of here! A real nightmare!! Next time I’ll read the reviews before you book

Location is not bad. Near to metro and walking distance to Grand Bazzar. Nice bellman (name is Ali). Friendly and with a warm smile. But that is it... the nightmare begins. No smile from the reception.. simply no greeting. 2 incidents that happen and it drop my jaw. 1) There is a stranger open the door to my hotel room in the middle of the night. Not the hotel staff but a totally stranger!!!! Went to the reception to ask what happen, the reception only said "I dont know" , ask is it possible for the security to view the CCTV, the reception told us that the security wont be coming in this early (which is 9am then) as it is sunday!!! Totally unacceptable as it put out belonging safety at risk. 2) Came back to the hotel in the late afternoon and found the tv remote missing, called the reception to ask about the missing remote, reception actually just say "maybe in underneath the bed, you can check it yourself". What type of service is this. Cant believe it says it is a 4 stars hotel. If you like bad service you can stay in Zurich Hotel. Never will i stay there again nor will i introduce to other friends visiting Istanbul!!!!

Location is ok BUT it doesn’t save the situation with the noise and service! Smile? No smile from the guys in the reception. Smell in the room - disgusting (smoke comes from downstairs!!) Noise from the restaurant (and stops around 2-3am!!! - loud music!!) noise from the street + neighbors!! Breakfast is not about 4stars hotel! We changed the hotel and didn’t get money back... If you want to have a relaxing weekend - do not stay in this hotel!

Ideal location for main places to visit. Nearby metro and tram station & many cafes & restaurants. The hotel is rated 4.5 stars but the service , facilities and cleanliness is more than 5 stars. Very very clean hotel and very modern rooms & bathrooms. All the staff very helpful indeed. Clean corridors, lifts and restaurants. One of the staff Esra who spoke very good English was helping us how to and where to find the best places to visit. Also pianist playing the piano at breakfast time gave us a good feeling for start of the day everyday. All the waiters really attentive to guests (very important). We will always use this hotel every time we visit Istanbul. We both recommend and rate this hotel 5 stars. Having travelled many countries we highly recommend this hotel.

Located in noisy zone of Laleli district the hotel has dirty rooms, no parking, the desk staff of course not friendly.Overall low standard even it is classified as 4 star hotel. I had the bad luck to stay in this hotel at the beginning of September but for sure I will not recommend for my friends.

Hi people,if you read my comment please listen to me. the hotel is a disaster. the rooms bathrooms are dirty. the food is very bad. the personel are terrible. they do not give you any information they do not help you at all you call them many times for something they do not answer you. I have traveled to Istanbul several times this damn hotel has been the most bad experience I have ever had. I as a foreign tourist just like you I recommend that you do not go to this hotel ever. they force you to stay at hotel they take the money on the first day without giving you any information then no one talks to you they do not give you the money and they force you to stay there because the price is very high and the hotel is a crappy people. From my experience I recommend 1. Walton hotels sultan ahmer. 2 walton hotels 3 Neorion hotel. the three hotels are good clean and with very friendly people they make you feel good just like in your own house. Nadia.

My husband and i recently stayed for 4 nights in August and had a wonderful stay! Our room was extremely spacious and clean! The bathroom was exceptional. The hotel is located in a great spot- walking distance to the Grand Bazaar. The staff were all very friendly and helpful. The breakfast is the only downside. It's very simple and boring.

The hotel is very close to a metro station and has a lot of restaurants and bars surrounding the hotel. It even has it's own night club. It located approximately a 20 minute walk from the Blue Mosque or a 5 minute tram ride. Good breakfast served in the mornings.

We went last year for 10 days.Nice rooms,but breakfast awful.We booked because of pool but it was too cold water. Ok but I am not so much satisfied.You can find better place for little money. The breakfast is so poor and there is staff like soldier infront of restorant watching that you dont take breakfast food outside 😱 hotel good but some things like bad breakfast,freezing pool,"soldier" infront breakfast restorant,gives this hotel lower level.

The location is really nice, not too far from the flea market and the metro station. The room was very good and clean. The breakfast is adequate, great variety but not too good in quality. +you pay for the fresh juice. The spa was a a great experience but take only the discount packet, otherwise try only the Turkish hamam. The water in the bar is very expensive so buy from a convenient store. The restaurant on the other hand is a great option for money value and good food.

Vidinli Tevfik Pasa Cd. Harikzadeler Istanbul Istanbul

Hotel highlights

  • Walking distance to Suleymaniye Mosque
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Fatih within a short walk of Suleymaniye Mosque, Hotel Zurich Istanbul is within a mile (2 km) of other popular sights such as Hippodrome. This 4.5-star hotel has 126 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an outdoor pool. Also close to this Istanbul hotel are Basilica Cistern and Hagia Sophia.


Enjoy dining at one of 2 onsite restaurants including Panorama Rest, which specializes in Turkish cuisine. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, breakfast is available for a fee.


Hotel Zurich Istanbul's 126 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect to find free WiFi and LCD TVs with cable channels. Hair dryers and phones are other standard amenities.

Property features

Hotel Zurich Istanbul features a full-service spa, a nightclub, and an indoor pool. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. Other amenities at this luxury hotel include an outdoor pool, a sauna, and a rooftop terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

65.0% of guests recommend this hotel

Total of 188 reviews