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Recent guest reviews

Hotel is very close to Taksim Square. Hotels staffs are exceptional. Room is clean and comfortable. We really enjoyed our stay. Highly recommend.

Grand Hyatt is located close enough to taksim square but far enough from its noise. Great staff and a nice pool.

The best thing about this hotel is its staff and employees....they make you feel at home.

The employees were absolutely wonderful but the rooms can be updated.

Hotel is located in the upscale Taksim area, very close to the restaurants and new shopping district near Taksim Square. Additionally, most tourist locations such as Hagia Sophia, Blue Mosque and Grand Bazaar are a short ride via Taxi. The rooms were large and comfortable for a family of four. Breakfast was reasonable but its best to include that in the package if you have kids. The staff were very accommodating and kind to special request for kids.

Hotel but I changed this idea since last time BCz in the reception they were so rude and they took from me 500 tl more Thanks

This hotel is very close tobTaqsem square friendly staff and very cooperative to the guest Club rooms and service very good food and beverages are available all the time and the location is within waking distance to the famous Taqsem Square Special thanks to Mr Mehemet Ibrahim in the front desk reception he is highly cooperative

Check in was easy and fast, staff was very helpful with the luggage, Business center all ways there to help.

The hotel is in nice location very near to Taksim square. Rooms are nice, breakfast are good. I recommend it to every body.

Nice hotel near taksim square. Rooms are nice be smaller than 38m2 as mentioned in the room description. Staff was friendly and I enjoyed my stay there.

From the check-in until the check-out it was 5 stars all along, courteous and friendly staff, nice room, Spa and pool area, room service and the Restaurant, will not hesitate to book again at this hotel.

Nothing to add.. Great experience... If on business, make sure to take Club room

Stayed for 5 days, although you had to take a taxi to the main sights the location gives you the freedom to walk to restaurants and bars at night.

Really nice hotel. Amazing location. Very clean And very good service

Harbiye Mah. Taskisla Caddesi No.1 Istanbul

Hotel highlights

  • Walking distance to Taksim Square and Dolmabahce Palace
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Taksim, Grand Hyatt Istanbul is within a 10-minute walk of popular sights such as Macka Park and Ataturk Cultural Center. This 360-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Istanbul, the hotel is connected to the convention center and also a short walk from Acibadem Taksim Hospital and Taksim Square.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a lobby lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 360 soundproofed accommodations feature sitting areas. LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.


Property features

Grand Hyatt Istanbul features a full-service spa, an outdoor pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 153 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include an outdoor tennis court, free WiFi in public areas, and a conference center.

Room options

Club Room, 2 Twin Beds (Club Access)

2 Twin Beds | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Club Room, 1 King Bed (Club Access)

1 King Bed | Sleeps 3

Apartment, 2 Bedrooms

1 King Bed and 2 Twin Beds | Sleeps 6

Guest reviews for Grand Hyatt Istanbul

Everyone (11) Business (1) Couples (1) Family (1) Friends (1)
5
Family with small children

Hotel is very close to Taksim Square. Hotels staffs are exceptional. Room is clean and comfortable. We really enjoyed our stay. Highly recommend.

By , from LA on Aug 5, 2020

Review comment responded on Aug 11, 2020

Dear Guest, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. It is indeed a great pleasure to learn that you have enjoyed your stay and that our services have been satisfactory. Grand Hyatt Istanbul staff takes pride in providing each guest with the highest level of care. Please be assured that your kind comments are shared with the team. Your appreciation is very motivating for them to continue the good work they are doing. I hope that your travels will bring you back to Istanbul again soon. We look forward to providing another excellent experience in the near future. Kind regards, General Manager

1
Everyone

By on Dec 25, 2019

Review comment responded on Dec 30, 2019

Dear Guest, We are truly saddened to realize that you were disappointed with your overall stay and that we were unable to demonstrate the level of service you unquestionably deserve to receive. We were further alarmed to notice that we could not address these issues during your stay and that we let you go in a negative note. Please accept our sincere apologies. We view your feedback as a crucial opportunity to refresh and improve our services at all levels.Please do let us know how we could have served you better and we will strive to provide the high standards of service we consistently seek to achieve. In this light, we would like to thank you very much for your review and taking the time to share your experience with us on this platform. We hope that you will visit us again and give us an opportunity to reverse your most recent negative experience into a wonderful one. Warmest Regards, General Manager

1
Everyone

By on Aug 28, 2019

Review comment responded on Sep 2, 2019

Dear Guest, We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. Thank you very much for your constructive criticism. We wish that we had been notified of any problems you may have had during your stay so that we could have addressed them at that time. Please do let us know how we could have served you better and we will strive to provide the high standards of service we consistently seek to achieve. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Yours faithfully, General Manager

5
Family with small children

Grand Hyatt is located close enough to taksim square but far enough from its noise. Great staff and a nice pool.

By on Jun 11, 2019

Review comment responded on Jun 11, 2019

Dear Guest, I would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to welcome you back to Grand Hyatt Istanbul in the near future. Kind regards, Rufat Babayev General Manager

3
Everyone

By on Jun 8, 2019

5
Everyone

The best thing about this hotel is its staff and employees....they make you feel at home.

By on Dec 11, 2018

Review comment responded on Dec 12, 2018

Dear Guest, I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques L. Morand Area Vice President / General Manager

4
Everyone

The employees were absolutely wonderful but the rooms can be updated.

By on Dec 4, 2018

Review comment responded on Dec 5, 2018

Dear Guest, I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques L. Morand Area Vice President / General Manager

5

one of the best hotel in istanbul

Family

Hotel is located in the upscale Taksim area, very close to the restaurants and new shopping district near Taksim Square. Additionally, most tourist locations such as Hagia Sophia, Blue Mosque and Grand Bazaar are a short ride via Taxi. The rooms were large and comfortable for a family of four. Breakfast was reasonable but its best to include that in the package if you have kids. The staff were very accommodating and kind to special request for kids.

By , from Houston, TX on Feb 10, 2018

Review comment responded on Feb 12, 2018

Dear Guest, I would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees. We also look forward to the pleasure of welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques L. Morand Area Vice President / General Manager

3

every time i'm going to istanbul i prefer to stay

Everyone

Hotel but I changed this idea since last time BCz in the reception they were so rude and they took from me 500 tl more Thanks

By , from jordan on Dec 6, 2017

Review comment responded on Dec 8, 2017

Dear Guest, We would like to thank you for staying with us at Grand Hyatt Istanbul during your recent visit and for taking the time to send us your valuable comments. Thank you very much for your constructive criticism regarding the reception. Should you have any additional comments that you would like to share, please do not hesitate to contact us as your feedback will help to guide our continued search for excellence. We look forward to welcoming you back to Grand Hyatt Istanbul in the near future. Kind regards, Jacques L. Morand Area Vice President / General Manager

5

nice hotel close to taqsem square

Everyone

This hotel is very close tobTaqsem square friendly staff and very cooperative to the guest Club rooms and service very good food and beverages are available all the time and the location is within waking distance to the famous Taqsem Square Special thanks to Mr Mehemet Ibrahim in the front desk reception he is highly cooperative

By , from saudi arabia on Aug 23, 2017

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