DoubleTree by Hilton Istanbul Avcilar5.0 out of 5.0
Recent guest reviews
The hotel is really nice with its price. Excellent, supporting & discrete service. Nice breakfast, but fish would be nice to be added. No intercom at fire stairs exit. Some air-conditioning and lift complex arrangement.
I booked this hotel via hhonors and upon my arrival I was welcomed by the front desk staff who offered me a very early check-in which I really needed after a few hours delay in the flight to Istanbul. The hotel staff are friendly, but many of them don't speak English so I had to get help from the front desk officer every time I need something, but still they did whatever it takes to make my stay comfortable. The only drawback of this hotel is its location, despite having a very close access to the city's metro system it's still not that easy to make more than one trip to downtown where Taksim and other sights are during the day due to the very long trip (around 1 hour in Metro with switching two lines), and also if you have a car it's even worse due to the all-day traffic jam in the area. It's highly recommended to anyone in business trip with no intention for frequent movement to and from city center.
Hotel loopy/entrance grand in terms of space and furniture lay-out,check in/out process and staff v good.Room good in size with comfy beds with amenities like tea/coffee and complementary water,Toilet/Shower good in size and amenities and clean.Breakfast v good in terms of varieties and nice staff(thanks to Mr Riza).Walking distance to metro bus and ATM’s on your right from hotel exit and nice cafe’s across the bridge.A shopping mall(Torium) is about 6 min by metro bus it’s nice for families.Hotel also have a nice Spa All in al we enjoyed our stay. Thanks D T H
I use this Hotel for business a few times every year. The front of house team are really good and take care of you very professionally and ensure that you have everything that you should have and you are happy. They do go the extra mile for the guests. One issue is the very slow internet for a business type hotel. Yes,you can pay and upgrade to a faster connection but should you really need to with an international chain of business type hotels? The problem is the resaurant, the service is very poor. Complete lack of attention to the guests. In the evening the restaurant is normally quiet and the staff seem not interested. Things you order don't arrive and plates not cleared from ptrevious courses when the next course is delivered to your table. Ask for the bill and nothing happens until you go and stand by the lift 30 minutes later! There is one gentleman called Reza who looks after breakfast and he is 100% doing the customer service very well but is let down by the staff. It is a short walk to the Pelican Mall which has all the shops and eateries you could wish for and is not far from the airport. Overall a good location for business at fair prices, clean property, good rooms and facilities with great reception staff and concierge. Sort out the restaurant and internet and it would be 5 stars for me.
Chosen for the location, near by the exhibition centre, it is a good place. Clean staff very good and accommodating. The restaurant has a very limited choice but what is proposing is very good. Bar quite sad.
it was a good experience in double tree hotel . i loved it so much. i am glad to try that . i will stay in it next time. i am a fan of this hotel. with all love from me . khaled. grating. best of luck
This hotel comes as a great surprise as Double tree is not Hiltons top brand but once you enter the Lobby you quickly recognize the hotel is far above Doubletree standards. In some rooms you will find steel girders that reflect the modern type of architecture. All windows are floor to ceiling so you get a lot of light! Views are also nice in both directions while you are to far out to see the interesting structures of the city! I am half way a nine night stay and am really positively surprised about the solid quality that is offered. Breakfast selection is large and served on a kind of mezzanine level overlooking the lobby.
One of the best hotel in Istanbul with courteous staff. The rooms and the service was excellent. There is no chance for complain as it was maintained so well. The Gym facility was excellent and is well equipped. The swimming pool also is good.
I like this hotel. This is my third visit. In is relatively new, a bit quirky has a good spa and the staff are generally great. I walked in here having spent the night at the Airport Garden in and it is streets ahead. Fabulous Hilton beds, perfectly poached eggs and extremely helpful service from the concierge Anil. However on this occasion things were not quite perfect. The welcome was a bit off par, there were a few issues with the room, small ones and some presentation and service issues in the bar. The biggest dissapointment was that rather than raid these issues in a public forum I chose to email directly the customer relations manager. Twice with no response. I shall stay again and hope it regains the standards it once held
It's good hotel location, stuff dealing, and facilities are perfect but there is a little cons related to service just like:- 1- You should always ask staff to bring your favourite drink, so in case there is a lot of customers in the restaurant the service will be delayed so much. Once I asked for hot milk but it served to me after 40 minutes. I suggest bringing machines for hot milk, cappuccino, and coffee, however, I want to praise MR. Riza (the supervisor) for his effort to enhance the service in the restaurant and to mention that when he observed that there is a high demand for hot milk he brought outside thermos for it. 2- cleaning staff sometimes forget to provide the room with slippers or they provide one bottle of water instead of two while we are two persons in the room. other things are completely great.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Avcilar within a short walk of Pelican Mall AVM, DoubleTree by Hilton Istanbul Avcilar is within 2 miles (3 km) of Torium Shopping Center. This 231-room, 5-star hotel has a full-service spa along with an indoor pool and a 24-hour fitness center. Near the airport, the hotel is also close to Beylikduzu Migros AVM and Marmara Park Shopping Center.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
All 231 soundproofed rooms feature MP3 docks, minibars, and free newspapers. Guests can expect 42-inch LCD TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are other standard amenities.
At DoubleTree by Hilton Istanbul Avcilar, guests enjoy a full-service spa, an indoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
69% of guests recommend this hotelTotal of 444 reviews