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Arden City Hotel - Special Class

4.5 out of 5.0

Recent guest reviews

t’s a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious and most well served My friends enjoyed the grace and attractiveness of the lobby Rooms are warm while outside is very cool. Well maintained hotel, I highly recommend the hotel for locals and foreigners. I would probably choose Arden hotel next time as I have experience warm welcomes of the staff, excellent service and pleasantness of hotel crew.

Stayed 4 nights here. The suit was very nice but service is awfully slow. When my wife asked for a bottle of water they bring it after 24 hours. Breakfast is very poor - not recommended to ear. When asked for an iron got incredible answer: “all 5 irons are busy” (they brought it finally, but after a long time). Also they don’t put new shampoo in bath after old one been used. During our stay in Arden City Hotel my wife had a birthday so I asked staff to buy tulips flowers (I payed for it extra) - they brought a wilted flowers, and when we asked for a vase they said they have no one... So this hotel doesn’t worth money they charge for their service.

I stayed there with my friend about four night. It was very good experience. Excellent hotel with good service. Hotel is in the city centre, room comfortable and clean. The terrace was good. There is a nice view up there. Staff also helpful. Reception Osman was really friendly and very kind. He helped us a lot during our stay. I really would like to stay in Arden City Hotel again.

Excellent location. You can walk to most of the place to visit such Hagasofia and Grant bazaars and blue mosque. The room is tiny but the staff are quite nice to compensate it. Excellent location. I will visit again to Istanbul.

I stayed there for 3 nights. Location is excellent away and close to the main street (Sultanahmet tramway stop) The street is flat so it is easy to walk with your luggage. Pros: Check in and check out was swift. The night receptionist was very good (Usman i think) The room is quite small but for a single person use it is acceptable. Clean and all the amenities are available. Breakfast is good and service too Cons: the hotel is in a corner and you hear pedestrian chats and cars moving. Especially if you are on the lower floors. The walls between the rooms are thin you can easily hear your neighbors If you are a deep sleeper and can handle the noise this hotel is excellent.

Stayed 5 nights here and the location in the old city is excellent as it is walking distance to all the best attractions (Sultanahmet mosque, Hagia sophia, basilica cistern, grand bazaar). However that is the only thing I liked about the hotel, the standard double rooms are extremely small and I felt cramped in the room, the walls are vey thin so you can hear your hotel neighbours conversation. The staff are friendly enough and the breakfast is average. The shower takes its time to heat up and the sink/washbasin is tiny I am 6ft and I struggled being able to wash myself properly as it is enclosed inside a tiny opening in the wall. Im upset as the room size was really terrible and you could hear road noises from the outside so lots of noise pollution.

overall a very comfortable clean hotel ..reception staff were very helpful and friendly especially umit who was just a great guy and could not do enough to help and great at his job ..brilliant young guy night staff too always there to help .. ..borish also a lovely guy and would do anything to help ..thank you guys for your great hospitality ..steve and david manchester england

Hotel is excelent .well situated nice rooms very clean and front desk people very friendly and helpful specially Mr Mustafa an Mr Umit.Will visit again next year. I highly recommend this hotel to other people visiting Istanbul as they will enjoy it

We stayed at the Arden City Hotel over 6 nights and 5 days. Check in was completed by Osman (night reception), who was the highlight of our stay. Osman and the other staff including Ismail were always so happy to help, answer any questions and in general, were courteous and provided excellent customer service. I was unaware I was an Expedia VIP until I received a check-in survey email, and upon returning to the hotel after dinner that evening this was corrected immediately (without me even asking!) and we were upgraded free of charge to the Hagia Sophia suite. The level of cleanliness (of our room) throughout our was exceptional, and we had a beautiful view of the Hagia Sophia and the Blue Mosque from our balcony too. The only disappointing aspect was the breakfast- the selection was limited and the food did not cater to our tastes. The hotel would benefit from offering a continental breakfast. Otherwise, this is a conveniently located hotel close to all the main sites (5 min walk to Hagia Sophia, the Blue Mosque, the Basilica etc). A special thank you to Osman for his great customer service, we greatly appreciated it!

Nice , friendly , helpful staff .. my wife forgot her wallet in the reception sitting area and it was full of money and cards and we r not even notice that we lost it until the receptionist called us in our room and asked me to come down and take it , really he is a very honest man ( Thursday evening ) . the room is clean and comfortable and has an excellent view from its balcony .the hotel is in the middle of Sultan ahmed area and near grand bazar , the blue Mosque , Aya Sophia church , the metro . at night the area is wonderful and a lot of restaurants with variety of meals

Alemdar Mah Kazm Ismail Gürkan Cad No2 Istanbul

Hotel highlights

  • Walking distance to Basilica Cistern and Hagia Sophia
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Old City, Arden City Hotel - Special Class is adjacent to Cagaloglu Hamami and within a 5-minute walk of other popular sights like Basilica Cistern. This 36-room, 4.5-star hotel has free in-room WiFi along with a rooftop terrace and a 24-hour business center. Centrally located in Istanbul, the hotel is also a short walk from Hagia Sophia and Hippodrome.


Dining

Free buffet breakfast is included with your stay and awaits you each morning. Enjoy dining at the hotel's 2 onsite restaurants: Arden Bosphorus specializes in international cuisine and serves breakfast, brunch, lunch, and dinner; Arden Garden offers relaxing garden views. Satisfy your hunger from the comfort of your room with room service.


Rooms

All 36 air-conditioned rooms feature minibars, electric kettles, and laptop-compatible safes. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, and slippers. Phones are also available.


Property features

Guests of Arden City Hotel - Special Class enjoy a rooftop terrace, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is TRY 30.00 per night, or you can take advantage of the airport shuttle (available 24 hours) for TRY 160 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Standard Single Room

Full 1 | Twin 1 | Sleeps 2

Executive Room

Queen 1 | Sleeps 2

Triple Room

Twin 2 | Full 1 | Sleeps 3

Junior Suite

Queen 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

96.0% of guests recommend this hotel

Total of 441 reviews