Poor communication!Had to move to another room after our 2nd day because it was booked for someone else. Had to be told by rude timeshare people we had to move not by office. Not beach front rooms only the first 2 places are. 1st room not clean.2nd was better.
This was not the property that we stayed at. They gave our room to a time share owner. We stayed at the Reef in Marathon. Very frustrated that this happened just as we arrived at the airport in Miami. They did find us the room at The Reef but what would have happened if there had been no where to stay. Very doubtful that we would use orbitz again. The Topsider tried to say they did not get our reservation but they just tried to put the blame on Orbitz when it was their actions. The facility we were put in was nice but not the town that we wanted to stay in.
This condo is located within a mile (2 km) of Sunset Drive Beach and San Pedro Underwater Archaeological Preserve State Park. This 20-room, 3.5-star condo building welcomes guests with a private beach, a marina, and an outdoor pool.
The condo is soundproofed and features a kitchen and 2 bathrooms, and there's space to spread out with 2 bedrooms. Guests can enjoy a flat-screen TV and stay connected with free WiFi. Other standard amenities include a coffee maker, free local calls, and an ironing board.
Guests of this condo have access to a private beach, a marina, and an outdoor pool. If you decide to drive, there's free parking. Other amenities at this beach condo building include 4 spa tubs, an outdoor tennis court, and free use of bicycles.
Poor communication!Had to move to another room after our 2nd day because it was booked for someone else. Had to be told by rude timeshare people we had to move not by office. Not beach front rooms only the first 2 places are. 1st room not clean.2nd was better.
This was not the property that we stayed at. They gave our room to a time share owner. We stayed at the Reef in Marathon. Very frustrated that this happened just as we arrived at the airport in Miami. They did find us the room at The Reef but what would have happened if there had been no where to stay. Very doubtful that we would use orbitz again. The Topsider tried to say they did not get our reservation but they just tried to put the blame on Orbitz when it was their actions. The facility we were put in was nice but not the town that we wanted to stay in.
Dear Guest, Thank you for taking the time to review your stay. Best,
Dear Guest, We are very sorry to learn that your stayed was not to your complete satisfactory. We communicated prior to your arrival of the villa changes required. We truly hope to welcome you in the future.